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While mobile phones bring us convenience, they also bring risks. Spyware can be installed simply by just clicking on a link. Scammers will use Remote Desktop Software to access people’s phones. Once your phone is being hacked, your passwords and credentials may leak. Knowing how to tell if someone is accessing your iPhone remotely is critical. Read on to learn more about the signs and how you can protect your phone from being malicious accessed.

Six suspicious signs that your phone is being accessed

1. Battery runs down much faster than usual

Rule out the decline in battery health, if your phone consumes significantly more power than usual during normal usage or even on standby mode, it may be that an unauthorized software is quietly running in the background and accelerating battery consumption.

2. Overheat

Similarly, if the phone temperature is higher than usual under normal usage, you need to pay more attention. Malware keeps running for a long time and occupying CPU memory, causing the phone to heat up.

3. Frequently reboots

Unauthorized apps and settings can slow down your phone or even cause it to crash. Rule out the reason that your phone is too old or has too little available memory, it may be because your phone has been accessed by someone else.

4. Phone screen moving by itself

If you find that your phone suddenly restarts, shuts down or lights up on its own even when there are no new notifications, or even occasionally the screen moves on its own, then you should pay more attention.

5. Strange messages or browsing history

If your phone receives an inexplicable message with a link, be careful and don't click on the links. Oce you click on it, your phone may be quickly infected with a virus. You should also check your web browsing history regularly. If there are web pages that are not browsed by you, this is also a sign that your phone is accessed by others.

6. Strange noises

When you are talking to others and you hear noises from unknown sources or other voices, please be vigilant because this may be a sign that your phone is being monitored or monitored!


If you suspect that your mobile phone is being monitored, how can you check and disable it?


What to Do If Your iPhone is Being Remotely Accessed

1. Check whether there are hidden programs on your phone

Both Android and iPhone allow hiding apps. You can first check the installation history on the app store, and check whether there are hidden programs through the following steps:

iPhone: Swipe left on the main interface until you see the "APP Library", there will be a folder named "Hidden", you can unlock it using password or Face ID.

Android: Go to "Settings" >> "Apps" >> "Show Hidden Apps"


If you find any unfamiliar software, please uninstall it immediately. If you find that the app can't be deleted, seek help from professionals.

2. Modify application location permissions

Both Android and iPhone allow adjusting the location permissions, and by not sharing "Precise Location", you can enhance security. Here is how to change location settings.

iPhone: Go to "Settings" >> "Privacy and Security" >> "Location Services" >> find programs that you think are high-risk,and turn off the "Precise Location" option. You can also change preference of other normal apps.

At the same time, you can also clear previous location records on "Location Services" >> "System Services">>"Important Locations">>"Clear History"


Android: Go to "Settings" >> "Location" >> "Google" >> "Improve accuracy" >>Turn off "Improve accuracy"

3. Install anti-virus software or anti-tracking software

Especially for Android devices, you can consider some anti-virus software or anti-tracking programs to detect whether malware is installed on the phone. Remember always download software from the official app store and do not install unknown software through links or QR codes.

4. Clear browsing history

Android: Open Google Chrome >> click "┇" button in the upper right corner>>"Settings" >> "Privacy and Security" >> "Clear Browse Data">> Select the data category and the time range to clear

iPhone: Go to "Settings"> "Safari" >> "Clear browsing history and website data".


5. Reset Google account or Apple account password

If your phone is at risk of being monitored, your password may have been leaked. Since Google accounts and Apple accounts are bound to many other programs and software, updating your password is necessary:

Change Google Account password: Open Google Account >> "Security" >> Log in to Google >> "Password" > Enter new password >> "Change Password"。

Change Apple account password: Go to device "Settings" >> Click on the account name >>"Password and Security" > "Change Password", follow the on-screen prompts to update your password.


6. Reset your phone (do not use it unless necessary!)

This method is only recommended when you think you really cannot access the monitoring. Please back up your mobile phone before use to avoid data loss.

Android: Go to "Settings" >> "General management" >> "Reset" >> "Factory data reset" >> "Reset "

iPhone: Go to "Settings" >> "General" >> "Transfer or Reset iPhone" >> "Erase All Content and Settings"


How to use remote software safely and avoid malicious access

Everyone is worried that their phones might be maliciously accessed and there might be security issues when using remote desktop software. However, the convenience of remote software is becoming more and more obvious, and it would be a pity to give up using it. In fact, as long as you pay attention to these tips, you can basically avoid most potential risks:

  1. Try not to use public Wifi

  2. Choose remote software with high security level

  3. Do not click on unfamiliar links or download unknown software

  4. Don’t trust any stranger asking you to download remote control app

  5. Regularly update the connection password and account password and never share them with people you don't know.

  6. Avoid logging into remote accounts on unfamiliar devices

  7. Make good use of security settings

The best secure remote software DeskIn

Using a remote software with high secure level can greatly reduce the risk of being monitored or maliciously accessed and DeskIn is the software that meets this requirement. In addition to using 256-bit encryption, DeskIn also has all-round security settings to ensure that your device is safe:

  1. Email verification is required when login on new devices.

  2. Secondary verification is required at each remote connection session: temporary password, security password or manual verification.

  3. 2 devices should be on the same account when accessing phone.

  4. Protection mode: When the phone being accessed is entering password or on a payment page, DeskIn will block the remote screen for the time being to avoid privacy leakage.

  5. Privacy screen: protect the remote session from being observed.

  6. Use blacklist and whitelist to avoid connections from unfamiliar devices.

  7. You can also set up Lock Client, Lock Screen, Mandatory Manual Verification, etc. when accessed by different accounts.

How to use DeskIn?

Step 1: Download DeskIn on your devices, register for a free account and log in.

Step 2: Allow connect to this device and set security connection password

Step 3: Use device ID and password to access another phone

Conclusion

This article teaches you how to identify whether your phone may be controlled, proposes prevention methods, and recommends a highly secure remote desktop software - DeskIn. Its security settings are very comprehensive and can protect your information very well. It is also easy to use and is an ideal choice for remote access software.

While mobile phones bring us convenience, they also bring risks. Spyware can be installed simply by just clicking on a link. Scammers will use Remote Desktop Software to access people’s phones. Once your phone is being hacked, your passwords and credentials may leak. Knowing how to tell if someone is accessing your iPhone remotely is critical. Read on to learn more about the signs and how you can protect your phone from being malicious accessed.

Six suspicious signs that your phone is being accessed

1. Battery runs down much faster than usual

Rule out the decline in battery health, if your phone consumes significantly more power than usual during normal usage or even on standby mode, it may be that an unauthorized software is quietly running in the background and accelerating battery consumption.

2. Overheat

Similarly, if the phone temperature is higher than usual under normal usage, you need to pay more attention. Malware keeps running for a long time and occupying CPU memory, causing the phone to heat up.

3. Frequently reboots

Unauthorized apps and settings can slow down your phone or even cause it to crash. Rule out the reason that your phone is too old or has too little available memory, it may be because your phone has been accessed by someone else.

4. Phone screen moving by itself

If you find that your phone suddenly restarts, shuts down or lights up on its own even when there are no new notifications, or even occasionally the screen moves on its own, then you should pay more attention.

5. Strange messages or browsing history

If your phone receives an inexplicable message with a link, be careful and don't click on the links. Oce you click on it, your phone may be quickly infected with a virus. You should also check your web browsing history regularly. If there are web pages that are not browsed by you, this is also a sign that your phone is accessed by others.

6. Strange noises

When you are talking to others and you hear noises from unknown sources or other voices, please be vigilant because this may be a sign that your phone is being monitored or monitored!


If you suspect that your mobile phone is being monitored, how can you check and disable it?


What to Do If Your iPhone is Being Remotely Accessed

1. Check whether there are hidden programs on your phone

Both Android and iPhone allow hiding apps. You can first check the installation history on the app store, and check whether there are hidden programs through the following steps:

iPhone: Swipe left on the main interface until you see the "APP Library", there will be a folder named "Hidden", you can unlock it using password or Face ID.

Android: Go to "Settings" >> "Apps" >> "Show Hidden Apps"


If you find any unfamiliar software, please uninstall it immediately. If you find that the app can't be deleted, seek help from professionals.

2. Modify application location permissions

Both Android and iPhone allow adjusting the location permissions, and by not sharing "Precise Location", you can enhance security. Here is how to change location settings.

iPhone: Go to "Settings" >> "Privacy and Security" >> "Location Services" >> find programs that you think are high-risk,and turn off the "Precise Location" option. You can also change preference of other normal apps.

At the same time, you can also clear previous location records on "Location Services" >> "System Services">>"Important Locations">>"Clear History"


Android: Go to "Settings" >> "Location" >> "Google" >> "Improve accuracy" >>Turn off "Improve accuracy"

3. Install anti-virus software or anti-tracking software

Especially for Android devices, you can consider some anti-virus software or anti-tracking programs to detect whether malware is installed on the phone. Remember always download software from the official app store and do not install unknown software through links or QR codes.

4. Clear browsing history

Android: Open Google Chrome >> click "┇" button in the upper right corner>>"Settings" >> "Privacy and Security" >> "Clear Browse Data">> Select the data category and the time range to clear

iPhone: Go to "Settings"> "Safari" >> "Clear browsing history and website data".


5. Reset Google account or Apple account password

If your phone is at risk of being monitored, your password may have been leaked. Since Google accounts and Apple accounts are bound to many other programs and software, updating your password is necessary:

Change Google Account password: Open Google Account >> "Security" >> Log in to Google >> "Password" > Enter new password >> "Change Password"。

Change Apple account password: Go to device "Settings" >> Click on the account name >>"Password and Security" > "Change Password", follow the on-screen prompts to update your password.


6. Reset your phone (do not use it unless necessary!)

This method is only recommended when you think you really cannot access the monitoring. Please back up your mobile phone before use to avoid data loss.

Android: Go to "Settings" >> "General management" >> "Reset" >> "Factory data reset" >> "Reset "

iPhone: Go to "Settings" >> "General" >> "Transfer or Reset iPhone" >> "Erase All Content and Settings"


How to use remote software safely and avoid malicious access

Everyone is worried that their phones might be maliciously accessed and there might be security issues when using remote desktop software. However, the convenience of remote software is becoming more and more obvious, and it would be a pity to give up using it. In fact, as long as you pay attention to these tips, you can basically avoid most potential risks:

  1. Try not to use public Wifi

  2. Choose remote software with high security level

  3. Do not click on unfamiliar links or download unknown software

  4. Don’t trust any stranger asking you to download remote control app

  5. Regularly update the connection password and account password and never share them with people you don't know.

  6. Avoid logging into remote accounts on unfamiliar devices

  7. Make good use of security settings

The best secure remote software DeskIn

Using a remote software with high secure level can greatly reduce the risk of being monitored or maliciously accessed and DeskIn is the software that meets this requirement. In addition to using 256-bit encryption, DeskIn also has all-round security settings to ensure that your device is safe:

  1. Email verification is required when login on new devices.

  2. Secondary verification is required at each remote connection session: temporary password, security password or manual verification.

  3. 2 devices should be on the same account when accessing phone.

  4. Protection mode: When the phone being accessed is entering password or on a payment page, DeskIn will block the remote screen for the time being to avoid privacy leakage.

  5. Privacy screen: protect the remote session from being observed.

  6. Use blacklist and whitelist to avoid connections from unfamiliar devices.

  7. You can also set up Lock Client, Lock Screen, Mandatory Manual Verification, etc. when accessed by different accounts.

How to use DeskIn?

Step 1: Download DeskIn on your devices, register for a free account and log in.

Step 2: Allow connect to this device and set security connection password

Step 3: Use device ID and password to access another phone

Conclusion

This article teaches you how to identify whether your phone may be controlled, proposes prevention methods, and recommends a highly secure remote desktop software - DeskIn. Its security settings are very comprehensive and can protect your information very well. It is also easy to use and is an ideal choice for remote access software.

What’s next?
Remote IT Support

TECHNOLOGY

What is Remote IT Support? Definition, Scope, and Tools

Ever had your Wi-Fi crash during a Zoom call, or watched your screen freeze five minutes before a deadline? That’s where remote IT support saves the day. It’s like having your own tech rescue team—without them needing to be in the same room, city, or even country.

So, what is remote IT support exactly?

It’s the go-to solution for IT teams to manage, fix, and support devices from anywhere. With tools like DeskIn, you don’t need to wait for help—you get instant support over the internet. Whether you’re a developer, designer, or just someone trying to finish a task, this article will walk you through:

  • What remote IT support means

  • How it works

  • Tools that make it possible

Let’s break it down.

What is Remote IT Support?

IT engineer accessing a remote desktop with a side-by-side device view

Remote IT support is the process of providing technical help and troubleshooting services over the internet, without needing to be physically present. It’s used by IT professionals to fix problems, install software, update systems, and manage devices across the globe.

This approach is perfect for hybrid and remote work models. A report from Statista shows that 28% of employees now work remotely full-time, while 39% are hybrid. That’s a lot of devices that need care—remotely.

Key Use Cases:

  1. Fixing software bugs or system errors

  2. Installing or updating programs

  3. Diagnosing hardware issues remotely

  4. Guiding users through problems via chat or screen share

  5. Accessing files or systems when you’re not on-site

Case Study: A UI designer at a startup in Jakarta faced a critical Figma sync issue during a client demo. With remote IT support using DeskIn, the IT engineer accessed her MacBook, cleared cache issues, and restored the sync—all within 10 minutes. Zero downtime, full relief.

🔗 Check this out: How to Access Files on Your Computer remotely

How Does Remote IT Support Work?

Remote IT support session with chat and whiteboard tools


Remote IT support works by using secure software that allows an IT technician to access a device or system from another location. It’s fast, secure, and doesn’t interrupt the user's workflow too much.

Here’s how it usually goes:

  1. User sends a request: They report a problem or issue.

  2. IT receives and connects: Using tools like DeskIn, the IT team initiates a remote session.

  3. Control is shared: IT can now access the desktop, run diagnostics, or chat directly.

  4. Fixes are applied: From restarting apps to editing config files—it all happens remotely.

Why It’s Effective:

  • No waiting for someone to show up

  • Works across devices—Windows, Mac, Linux, even mobile

  • Saves time, reduces downtime

According to Gartner, companies that adopted remote IT support reduced resolution time by 25% and increased employee satisfaction by 35%.

🔗 Check this out: Top Remote IT Support Software

Must-Have Tools for Remote IT Support Teams

The magic of remote IT support comes from the tools behind it. Good software makes the process smooth and secure. DeskIn is one example, built specifically for cross-platform use with features IT teams love.

Key Features of Remote IT Tools:

  • Remote Desktop Access: Control devices from anywhere.

  • Text Chat + Whiteboard: Explain fixes without jumping on calls.

  • Remote Terminal & Task Manager: Dive deep into system processes and commands.

  • Device Manager: Monitor, restart, or shut down systems.

  • Multi-device Compatibility: Windows, Mac, Linux, and mobile.

  • Remote Camera: Get a real-time view through device cameras—ideal for physical diagnostics.

Recommended Tools:

DeskIn multi-device feature chart for IT professionals

✅ DeskIn – Best for Cross-Platform Teams

DeskIn offers a feature-rich, cost-effective solution for individuals, small teams, and creative professionals working across multiple platforms.

  • All plans support at least 3 devices by default.

  • Core features include: Drag & Drop File Transfer, Remote Reboot, Network Monitoring, and Remote Camera Access.

  • Excellent 4K image quality with low latency, supporting up to 4K at 60fps with low LAN latency.

  • Works seamlessly on Android and iOS devices, including root-free Android, tablets, and pen displays.

  • Tailored for gamers and designers with unique features like:

    • Auto 3D View

    • Pen Tablet Re-direction

    • 4:4:4 Color Support

DeskIn also provides a user-friendly interface where all essential remote control tools are built-in—no additional apps required. Download Here

🚀 TeamViewer – Popular and Versatile

TeamViewer is a widely known and trusted solution for general remote access and business support needs.

  • Best suited for enterprise or large-scale users, but the license is significantly more expensive for individuals.

  • Requires user manuals to navigate the full range of features effectively.

  • Mobile support is available, but comes at an additional cost and requires installing a separate app.

  • Not optimized for high-performance tasks like fast-paced gaming or design work with strict latency demands.

Despite the higher cost, TeamViewer remains a solid choice for secure and reliable remote work in corporate settings.

AnyDesk – Lightweight and Fast

AnyDesk is a quick and efficient remote desktop tool designed for users who need lightweight connectivity.

  • 50% more expensive than DeskIn for the same number of supported devices.

  • Includes a basic feature set tailored to remote work and tech support.

  • Operates at a lower bitrate, which may suit slower or unstable network environments.

  • Focused more on simplicity—not ideal for creative work such as gaming or design tasks.

AnyDesk is best for those who prioritize speed, minimalism, and quick setup over feature depth.

Stat: As per TechRepublic, 78% of IT professionals believe having a multi-device support tool is critical for hybrid teams.

🔗 Check this out: Remote Desktop Comparison for Remote IT Support

Conclusion: Support That Moves With You

Remote IT support isn’t just a trend—it’s a must-have in today’s distributed workspaces. Whether you’re debugging code from a beach or fixing software for a client on another continent, having the right remote support system changes everything.

It saves time, keeps systems running, and lets IT teams be everywhere—without actually being everywhere.

If you’re curious how remote support tools like DeskIn can support your work, explore our features and see how smooth remote troubleshooting can be.

Remote IT Support

TECHNOLOGY

What is Remote IT Support? Definition, Scope, and Tools

Ever had your Wi-Fi crash during a Zoom call, or watched your screen freeze five minutes before a deadline? That’s where remote IT support saves the day. It’s like having your own tech rescue team—without them needing to be in the same room, city, or even country.

So, what is remote IT support exactly?

It’s the go-to solution for IT teams to manage, fix, and support devices from anywhere. With tools like DeskIn, you don’t need to wait for help—you get instant support over the internet. Whether you’re a developer, designer, or just someone trying to finish a task, this article will walk you through:

  • What remote IT support means

  • How it works

  • Tools that make it possible

Let’s break it down.

What is Remote IT Support?

IT engineer accessing a remote desktop with a side-by-side device view

Remote IT support is the process of providing technical help and troubleshooting services over the internet, without needing to be physically present. It’s used by IT professionals to fix problems, install software, update systems, and manage devices across the globe.

This approach is perfect for hybrid and remote work models. A report from Statista shows that 28% of employees now work remotely full-time, while 39% are hybrid. That’s a lot of devices that need care—remotely.

Key Use Cases:

  1. Fixing software bugs or system errors

  2. Installing or updating programs

  3. Diagnosing hardware issues remotely

  4. Guiding users through problems via chat or screen share

  5. Accessing files or systems when you’re not on-site

Case Study: A UI designer at a startup in Jakarta faced a critical Figma sync issue during a client demo. With remote IT support using DeskIn, the IT engineer accessed her MacBook, cleared cache issues, and restored the sync—all within 10 minutes. Zero downtime, full relief.

🔗 Check this out: How to Access Files on Your Computer remotely

How Does Remote IT Support Work?

Remote IT support session with chat and whiteboard tools


Remote IT support works by using secure software that allows an IT technician to access a device or system from another location. It’s fast, secure, and doesn’t interrupt the user's workflow too much.

Here’s how it usually goes:

  1. User sends a request: They report a problem or issue.

  2. IT receives and connects: Using tools like DeskIn, the IT team initiates a remote session.

  3. Control is shared: IT can now access the desktop, run diagnostics, or chat directly.

  4. Fixes are applied: From restarting apps to editing config files—it all happens remotely.

Why It’s Effective:

  • No waiting for someone to show up

  • Works across devices—Windows, Mac, Linux, even mobile

  • Saves time, reduces downtime

According to Gartner, companies that adopted remote IT support reduced resolution time by 25% and increased employee satisfaction by 35%.

🔗 Check this out: Top Remote IT Support Software

Must-Have Tools for Remote IT Support Teams

The magic of remote IT support comes from the tools behind it. Good software makes the process smooth and secure. DeskIn is one example, built specifically for cross-platform use with features IT teams love.

Key Features of Remote IT Tools:

  • Remote Desktop Access: Control devices from anywhere.

  • Text Chat + Whiteboard: Explain fixes without jumping on calls.

  • Remote Terminal & Task Manager: Dive deep into system processes and commands.

  • Device Manager: Monitor, restart, or shut down systems.

  • Multi-device Compatibility: Windows, Mac, Linux, and mobile.

  • Remote Camera: Get a real-time view through device cameras—ideal for physical diagnostics.

Recommended Tools:

DeskIn multi-device feature chart for IT professionals

✅ DeskIn – Best for Cross-Platform Teams

DeskIn offers a feature-rich, cost-effective solution for individuals, small teams, and creative professionals working across multiple platforms.

  • All plans support at least 3 devices by default.

  • Core features include: Drag & Drop File Transfer, Remote Reboot, Network Monitoring, and Remote Camera Access.

  • Excellent 4K image quality with low latency, supporting up to 4K at 60fps with low LAN latency.

  • Works seamlessly on Android and iOS devices, including root-free Android, tablets, and pen displays.

  • Tailored for gamers and designers with unique features like:

    • Auto 3D View

    • Pen Tablet Re-direction

    • 4:4:4 Color Support

DeskIn also provides a user-friendly interface where all essential remote control tools are built-in—no additional apps required. Download Here

🚀 TeamViewer – Popular and Versatile

TeamViewer is a widely known and trusted solution for general remote access and business support needs.

  • Best suited for enterprise or large-scale users, but the license is significantly more expensive for individuals.

  • Requires user manuals to navigate the full range of features effectively.

  • Mobile support is available, but comes at an additional cost and requires installing a separate app.

  • Not optimized for high-performance tasks like fast-paced gaming or design work with strict latency demands.

Despite the higher cost, TeamViewer remains a solid choice for secure and reliable remote work in corporate settings.

AnyDesk – Lightweight and Fast

AnyDesk is a quick and efficient remote desktop tool designed for users who need lightweight connectivity.

  • 50% more expensive than DeskIn for the same number of supported devices.

  • Includes a basic feature set tailored to remote work and tech support.

  • Operates at a lower bitrate, which may suit slower or unstable network environments.

  • Focused more on simplicity—not ideal for creative work such as gaming or design tasks.

AnyDesk is best for those who prioritize speed, minimalism, and quick setup over feature depth.

Stat: As per TechRepublic, 78% of IT professionals believe having a multi-device support tool is critical for hybrid teams.

🔗 Check this out: Remote Desktop Comparison for Remote IT Support

Conclusion: Support That Moves With You

Remote IT support isn’t just a trend—it’s a must-have in today’s distributed workspaces. Whether you’re debugging code from a beach or fixing software for a client on another continent, having the right remote support system changes everything.

It saves time, keeps systems running, and lets IT teams be everywhere—without actually being everywhere.

If you’re curious how remote support tools like DeskIn can support your work, explore our features and see how smooth remote troubleshooting can be.

Remote IT Support

TECHNOLOGY

What is Remote IT Support? Definition, Scope, and Tools

Ever had your Wi-Fi crash during a Zoom call, or watched your screen freeze five minutes before a deadline? That’s where remote IT support saves the day. It’s like having your own tech rescue team—without them needing to be in the same room, city, or even country.

So, what is remote IT support exactly?

It’s the go-to solution for IT teams to manage, fix, and support devices from anywhere. With tools like DeskIn, you don’t need to wait for help—you get instant support over the internet. Whether you’re a developer, designer, or just someone trying to finish a task, this article will walk you through:

  • What remote IT support means

  • How it works

  • Tools that make it possible

Let’s break it down.

What is Remote IT Support?

IT engineer accessing a remote desktop with a side-by-side device view

Remote IT support is the process of providing technical help and troubleshooting services over the internet, without needing to be physically present. It’s used by IT professionals to fix problems, install software, update systems, and manage devices across the globe.

This approach is perfect for hybrid and remote work models. A report from Statista shows that 28% of employees now work remotely full-time, while 39% are hybrid. That’s a lot of devices that need care—remotely.

Key Use Cases:

  1. Fixing software bugs or system errors

  2. Installing or updating programs

  3. Diagnosing hardware issues remotely

  4. Guiding users through problems via chat or screen share

  5. Accessing files or systems when you’re not on-site

Case Study: A UI designer at a startup in Jakarta faced a critical Figma sync issue during a client demo. With remote IT support using DeskIn, the IT engineer accessed her MacBook, cleared cache issues, and restored the sync—all within 10 minutes. Zero downtime, full relief.

🔗 Check this out: How to Access Files on Your Computer remotely

How Does Remote IT Support Work?

Remote IT support session with chat and whiteboard tools


Remote IT support works by using secure software that allows an IT technician to access a device or system from another location. It’s fast, secure, and doesn’t interrupt the user's workflow too much.

Here’s how it usually goes:

  1. User sends a request: They report a problem or issue.

  2. IT receives and connects: Using tools like DeskIn, the IT team initiates a remote session.

  3. Control is shared: IT can now access the desktop, run diagnostics, or chat directly.

  4. Fixes are applied: From restarting apps to editing config files—it all happens remotely.

Why It’s Effective:

  • No waiting for someone to show up

  • Works across devices—Windows, Mac, Linux, even mobile

  • Saves time, reduces downtime

According to Gartner, companies that adopted remote IT support reduced resolution time by 25% and increased employee satisfaction by 35%.

🔗 Check this out: Top Remote IT Support Software

Must-Have Tools for Remote IT Support Teams

The magic of remote IT support comes from the tools behind it. Good software makes the process smooth and secure. DeskIn is one example, built specifically for cross-platform use with features IT teams love.

Key Features of Remote IT Tools:

  • Remote Desktop Access: Control devices from anywhere.

  • Text Chat + Whiteboard: Explain fixes without jumping on calls.

  • Remote Terminal & Task Manager: Dive deep into system processes and commands.

  • Device Manager: Monitor, restart, or shut down systems.

  • Multi-device Compatibility: Windows, Mac, Linux, and mobile.

  • Remote Camera: Get a real-time view through device cameras—ideal for physical diagnostics.

Recommended Tools:

DeskIn multi-device feature chart for IT professionals

✅ DeskIn – Best for Cross-Platform Teams

DeskIn offers a feature-rich, cost-effective solution for individuals, small teams, and creative professionals working across multiple platforms.

  • All plans support at least 3 devices by default.

  • Core features include: Drag & Drop File Transfer, Remote Reboot, Network Monitoring, and Remote Camera Access.

  • Excellent 4K image quality with low latency, supporting up to 4K at 60fps with low LAN latency.

  • Works seamlessly on Android and iOS devices, including root-free Android, tablets, and pen displays.

  • Tailored for gamers and designers with unique features like:

    • Auto 3D View

    • Pen Tablet Re-direction

    • 4:4:4 Color Support

DeskIn also provides a user-friendly interface where all essential remote control tools are built-in—no additional apps required. Download Here

🚀 TeamViewer – Popular and Versatile

TeamViewer is a widely known and trusted solution for general remote access and business support needs.

  • Best suited for enterprise or large-scale users, but the license is significantly more expensive for individuals.

  • Requires user manuals to navigate the full range of features effectively.

  • Mobile support is available, but comes at an additional cost and requires installing a separate app.

  • Not optimized for high-performance tasks like fast-paced gaming or design work with strict latency demands.

Despite the higher cost, TeamViewer remains a solid choice for secure and reliable remote work in corporate settings.

AnyDesk – Lightweight and Fast

AnyDesk is a quick and efficient remote desktop tool designed for users who need lightweight connectivity.

  • 50% more expensive than DeskIn for the same number of supported devices.

  • Includes a basic feature set tailored to remote work and tech support.

  • Operates at a lower bitrate, which may suit slower or unstable network environments.

  • Focused more on simplicity—not ideal for creative work such as gaming or design tasks.

AnyDesk is best for those who prioritize speed, minimalism, and quick setup over feature depth.

Stat: As per TechRepublic, 78% of IT professionals believe having a multi-device support tool is critical for hybrid teams.

🔗 Check this out: Remote Desktop Comparison for Remote IT Support

Conclusion: Support That Moves With You

Remote IT support isn’t just a trend—it’s a must-have in today’s distributed workspaces. Whether you’re debugging code from a beach or fixing software for a client on another continent, having the right remote support system changes everything.

It saves time, keeps systems running, and lets IT teams be everywhere—without actually being everywhere.

If you’re curious how remote support tools like DeskIn can support your work, explore our features and see how smooth remote troubleshooting can be.

growth hacks prouctivity

PRODUCTIVITY

10 Smart Productivity Hacks for Remote Work

Remote work offers great flexibility, but without a solid structure, productivity can quickly slip. With no fixed office hours or the usual daily commute, distractions are everywhere. The key to staying productive while working remotely is creating a routine, setting boundaries, and utilizing effective strategies.

Here are 10 actionable productivity tips how to help you stay focused when working remotely:

1. Establish a Consistent Daily Routine

build habit

One of the biggest productivity tips for remote work is maintaining a consistent routine. Start your day at the same time, and follow a morning ritual that helps you transition into work mode. This routine helps signal to your brain that it's time to focus and perform.

🕖 Consistency leads to productivity. Set your work hours and stick to them.

2. Create a Dedicated Workspace

comfortable workspace

Having a specific area for work is a must. Avoid working from the couch or your bed—this will only encourage distractions. Set up a workspace that is comfortable but separate from places you usually relax. This helps establish boundaries between work and personal life, improving your productivity and focus.

📍 A designated workspace leads to better concentration and fewer distractions.

3. Try the Pomodoro Technique

pomodoro technique

To boost your productivity, consider using the Pomodoro Technique. Work for 25 minutes straight, then take a 5-minute break. After 4 cycles, take a longer break. This method helps maintain high energy levels and prevents burnout, improving long-term productivity.

⏱️ Focused work bursts lead to sustained productivity throughout the day.

4. Create a Realistic To-Do List

daily to-do list

A major productivity tip for remote workers is planning your day. Create a to-do list with 3–5 key tasks that you want to accomplish. Keep it simple and avoid overwhelming yourself with too many tasks. Prioritize important and high-impact work.

📝 Achieving meaningful goals is more important than completing endless tasks.

5. Mute Non-Essential Notifications

focus mode

Notifications from messaging apps, social media, and other non-work-related platforms can seriously hamper productivity. Mute notifications during work hours so you can focus fully on your tasks.

📴 Silence distractions to maximize your focus and work output.

6. Dress for Success (Even at Home)

well dressed at home

While it might seem tempting to stay in loungewear, dressing up like you’re going to the office can significantly impact your mindset. A proper outfit helps trigger a professional mindset and boosts productivity. Plus, it’s easier to transition from work to leisure when you're dressed for the part.

👚 Dressing up puts you in a work mode, even when working remotely.

7. Maintain Clear Communication with Your Team

online meeting from home

Regular communication is crucial for remote work productivity. Check in with your team daily, whether through messages, emails, or video calls. Make sure everyone is aligned on goals, deadlines, and progress. This keeps you and your team on track and ensures you're all working toward the same objectives.

📬 Regular updates keep everyone informed and reduce misunderstandings.

8. Schedule Effective Meetings

scheduling meeting

Limit your meetings to those that are necessary, and make them efficient. Before each meeting, prepare a clear agenda, and stick to it. Keep meetings brief and to the point—this way, you can avoid wasting time and instead use it to focus on more importan

t tasks.

📅 Fewer, more effective meetings lead to increased productivity.

9. Take Breaks and Move Around

coffee break

Sitting for hours without moving is a productivity killer. Make sure to stand up, stretch, or take a walk every few hours. Physical movement boosts circulation, recharges your brain, and enhances focus and energy for the tasks ahead.

🏃‍♀️ Regular breaks improve focus and help maintain mental clarity.

10. End Your Day with a Quick Reflection

self evaluation

Before logging off, spend 5 minutes reflecting on your day. What tasks did you accomplish? What could you improve tomorrow? This end-of-day review will help you track your progress and set yourself up for success the next day.

Read This to Boost Your Productivity

  1. 6 Essential Tools to Work form Anywhere

  2. Top 6 Remote Work Software for Productivity and Collaboration

  3. Stay Productive Anywhere: Access Your Work Computer From Home

Ready to Maximize Your Remote Work Productivity?

Working remotely offers flexibility, but it requires a different approach to stay productive. By adopting these productivity tips, you can create a more structured, focused, and efficient remote work routine.

💡 Whether you're working from home, a cafe, or while traveling, these tips will help you stay on top of your game. Remember, it’s about consistency, planning, and discipline—qualities that are key to productivity, no matter where you are.

growth hacks prouctivity

PRODUCTIVITY

10 Smart Productivity Hacks for Remote Work

Remote work offers great flexibility, but without a solid structure, productivity can quickly slip. With no fixed office hours or the usual daily commute, distractions are everywhere. The key to staying productive while working remotely is creating a routine, setting boundaries, and utilizing effective strategies.

Here are 10 actionable productivity tips how to help you stay focused when working remotely:

1. Establish a Consistent Daily Routine

build habit

One of the biggest productivity tips for remote work is maintaining a consistent routine. Start your day at the same time, and follow a morning ritual that helps you transition into work mode. This routine helps signal to your brain that it's time to focus and perform.

🕖 Consistency leads to productivity. Set your work hours and stick to them.

2. Create a Dedicated Workspace

comfortable workspace

Having a specific area for work is a must. Avoid working from the couch or your bed—this will only encourage distractions. Set up a workspace that is comfortable but separate from places you usually relax. This helps establish boundaries between work and personal life, improving your productivity and focus.

📍 A designated workspace leads to better concentration and fewer distractions.

3. Try the Pomodoro Technique

pomodoro technique

To boost your productivity, consider using the Pomodoro Technique. Work for 25 minutes straight, then take a 5-minute break. After 4 cycles, take a longer break. This method helps maintain high energy levels and prevents burnout, improving long-term productivity.

⏱️ Focused work bursts lead to sustained productivity throughout the day.

4. Create a Realistic To-Do List

daily to-do list

A major productivity tip for remote workers is planning your day. Create a to-do list with 3–5 key tasks that you want to accomplish. Keep it simple and avoid overwhelming yourself with too many tasks. Prioritize important and high-impact work.

📝 Achieving meaningful goals is more important than completing endless tasks.

5. Mute Non-Essential Notifications

focus mode

Notifications from messaging apps, social media, and other non-work-related platforms can seriously hamper productivity. Mute notifications during work hours so you can focus fully on your tasks.

📴 Silence distractions to maximize your focus and work output.

6. Dress for Success (Even at Home)

well dressed at home

While it might seem tempting to stay in loungewear, dressing up like you’re going to the office can significantly impact your mindset. A proper outfit helps trigger a professional mindset and boosts productivity. Plus, it’s easier to transition from work to leisure when you're dressed for the part.

👚 Dressing up puts you in a work mode, even when working remotely.

7. Maintain Clear Communication with Your Team

online meeting from home

Regular communication is crucial for remote work productivity. Check in with your team daily, whether through messages, emails, or video calls. Make sure everyone is aligned on goals, deadlines, and progress. This keeps you and your team on track and ensures you're all working toward the same objectives.

📬 Regular updates keep everyone informed and reduce misunderstandings.

8. Schedule Effective Meetings

scheduling meeting

Limit your meetings to those that are necessary, and make them efficient. Before each meeting, prepare a clear agenda, and stick to it. Keep meetings brief and to the point—this way, you can avoid wasting time and instead use it to focus on more importan

t tasks.

📅 Fewer, more effective meetings lead to increased productivity.

9. Take Breaks and Move Around

coffee break

Sitting for hours without moving is a productivity killer. Make sure to stand up, stretch, or take a walk every few hours. Physical movement boosts circulation, recharges your brain, and enhances focus and energy for the tasks ahead.

🏃‍♀️ Regular breaks improve focus and help maintain mental clarity.

10. End Your Day with a Quick Reflection

self evaluation

Before logging off, spend 5 minutes reflecting on your day. What tasks did you accomplish? What could you improve tomorrow? This end-of-day review will help you track your progress and set yourself up for success the next day.

Read This to Boost Your Productivity

  1. 6 Essential Tools to Work form Anywhere

  2. Top 6 Remote Work Software for Productivity and Collaboration

  3. Stay Productive Anywhere: Access Your Work Computer From Home

Ready to Maximize Your Remote Work Productivity?

Working remotely offers flexibility, but it requires a different approach to stay productive. By adopting these productivity tips, you can create a more structured, focused, and efficient remote work routine.

💡 Whether you're working from home, a cafe, or while traveling, these tips will help you stay on top of your game. Remember, it’s about consistency, planning, and discipline—qualities that are key to productivity, no matter where you are.

growth hacks prouctivity

PRODUCTIVITY

10 Smart Productivity Hacks for Remote Work

Remote work offers great flexibility, but without a solid structure, productivity can quickly slip. With no fixed office hours or the usual daily commute, distractions are everywhere. The key to staying productive while working remotely is creating a routine, setting boundaries, and utilizing effective strategies.

Here are 10 actionable productivity tips how to help you stay focused when working remotely:

1. Establish a Consistent Daily Routine

build habit

One of the biggest productivity tips for remote work is maintaining a consistent routine. Start your day at the same time, and follow a morning ritual that helps you transition into work mode. This routine helps signal to your brain that it's time to focus and perform.

🕖 Consistency leads to productivity. Set your work hours and stick to them.

2. Create a Dedicated Workspace

comfortable workspace

Having a specific area for work is a must. Avoid working from the couch or your bed—this will only encourage distractions. Set up a workspace that is comfortable but separate from places you usually relax. This helps establish boundaries between work and personal life, improving your productivity and focus.

📍 A designated workspace leads to better concentration and fewer distractions.

3. Try the Pomodoro Technique

pomodoro technique

To boost your productivity, consider using the Pomodoro Technique. Work for 25 minutes straight, then take a 5-minute break. After 4 cycles, take a longer break. This method helps maintain high energy levels and prevents burnout, improving long-term productivity.

⏱️ Focused work bursts lead to sustained productivity throughout the day.

4. Create a Realistic To-Do List

daily to-do list

A major productivity tip for remote workers is planning your day. Create a to-do list with 3–5 key tasks that you want to accomplish. Keep it simple and avoid overwhelming yourself with too many tasks. Prioritize important and high-impact work.

📝 Achieving meaningful goals is more important than completing endless tasks.

5. Mute Non-Essential Notifications

focus mode

Notifications from messaging apps, social media, and other non-work-related platforms can seriously hamper productivity. Mute notifications during work hours so you can focus fully on your tasks.

📴 Silence distractions to maximize your focus and work output.

6. Dress for Success (Even at Home)

well dressed at home

While it might seem tempting to stay in loungewear, dressing up like you’re going to the office can significantly impact your mindset. A proper outfit helps trigger a professional mindset and boosts productivity. Plus, it’s easier to transition from work to leisure when you're dressed for the part.

👚 Dressing up puts you in a work mode, even when working remotely.

7. Maintain Clear Communication with Your Team

online meeting from home

Regular communication is crucial for remote work productivity. Check in with your team daily, whether through messages, emails, or video calls. Make sure everyone is aligned on goals, deadlines, and progress. This keeps you and your team on track and ensures you're all working toward the same objectives.

📬 Regular updates keep everyone informed and reduce misunderstandings.

8. Schedule Effective Meetings

scheduling meeting

Limit your meetings to those that are necessary, and make them efficient. Before each meeting, prepare a clear agenda, and stick to it. Keep meetings brief and to the point—this way, you can avoid wasting time and instead use it to focus on more importan

t tasks.

📅 Fewer, more effective meetings lead to increased productivity.

9. Take Breaks and Move Around

coffee break

Sitting for hours without moving is a productivity killer. Make sure to stand up, stretch, or take a walk every few hours. Physical movement boosts circulation, recharges your brain, and enhances focus and energy for the tasks ahead.

🏃‍♀️ Regular breaks improve focus and help maintain mental clarity.

10. End Your Day with a Quick Reflection

self evaluation

Before logging off, spend 5 minutes reflecting on your day. What tasks did you accomplish? What could you improve tomorrow? This end-of-day review will help you track your progress and set yourself up for success the next day.

Read This to Boost Your Productivity

  1. 6 Essential Tools to Work form Anywhere

  2. Top 6 Remote Work Software for Productivity and Collaboration

  3. Stay Productive Anywhere: Access Your Work Computer From Home

Ready to Maximize Your Remote Work Productivity?

Working remotely offers flexibility, but it requires a different approach to stay productive. By adopting these productivity tips, you can create a more structured, focused, and efficient remote work routine.

💡 Whether you're working from home, a cafe, or while traveling, these tips will help you stay on top of your game. Remember, it’s about consistency, planning, and discipline—qualities that are key to productivity, no matter where you are.

Don't miss out.

Don't miss out.

Don't miss out.

Contact Us

Email: support@deskin.io

Office: 6 Shenton Way, #36-01 OUE Downtown 1, Singapore 068809

Copyright © 2025 Zuler Technology PTE. LTD. All rights reserved.

Contact Us

Email: support@deskin.io

Office: 6 Shenton Wy, #36-01 OUE Downtown 1, Singapore 068809

Copyright © 2025 Zuler Technology PTE. LTD. All rights reserved.

Contact Us

support@deskin.io

6 Shenton Way, #36-01 OUE Downtown 1, Singapore 068809

Copyright © 2025 Zuler Technology PTE. LTD. All rights reserved.