RTC technology——What Makes DeskIn The Most Stable Remote Desktop Software

Karly chan

/

/

Updated

Jul 31, 2025

DeskIn provides outstandingly stable and fast remote connection service. The secret is its self-developed real-time messaging technology framework RTC.

What is RTC?

RTC (Real-Time Communication) is a set of real-time audio and video technology framework designed specifically for large-scale, low-latency, peer-to-peer usage scenarios, especially remote desktop services.

It originates from real-time HD live streaming, using the highly efficient RTP transmission protocol and using RTT sampling, Kalmen-Filter, Jitter Buffer, and HARQ algorithms to mitigate network fluctuations and ensure fast, stable, and accurate data delivery

RTC versus Traditional remote protocol

Traditional remote software usually uses TCP protocol or UDP protocol, while DeskIn's RTC uses RTP as the transmission protocol, which is reliable without sacrificing speed.

TCP protocol sacrifices speed for reliability. To ensure high reliability, TCP relies on a three-way handshake——synchronization, synchronization acknowledgment, and final acknowledgment. The receiver needs to send a confirmation signal when receiving the data packet. Only after receiving this signal, the sender can send subsequent messages, which is the biggest reason why UDP usually causes high delays.


UDP prioritizes speed and efficiency but not guaranteed. UDP's data packet format is simpler, smaller in size, and faster in transmission speed. It is the mainstream protocol for traditional remote software. However, it lacks a verification mechanism and is susceptible to packet loss and disorder due to network fluctuations.


The RTP protocol supplements sequence information, load description, and quality monitoring on the basis of UDP. The receiving end can eliminate disorder based on the sequence information and can regularly feedback the transmission quality to the sending end. The data transfer capabilities of RTP are extended by a control protocol (RTCP). During a poor network, bandwidth overload, signal interference, packet loss may occur. The function of RTCP is to monitor and feedback the current network quality status; determine the source of RTP users to achieve Audio and video synchronization; control RTCP transmission interval and transmit minimum process control message

DeskIn RTC Technology

RTC is a software protocol that provides real-time guarantees. The difficulty lies in dynamic adjustment. The DeskIn team has more than ten years of experience in network optimization and live stream support and perfectly applies RTC to remote connections.

DeskIn not only fully integrates the standard RTC protocol, but also adds several key features, such as bandwidth estimation and forward error correction (FEC), to optimize its effectiveness. As a result, it enables DeskIn to better against latency, packet loss, and jitter.

1. Bandwidth prediction and congestion control

DeskIn RTC uses both Delay-based and Loss-based strategies to accurately measure the available bandwidth on the line.

  • Delay-based: Monitor delay by RTT sampling and Kalman-Filter and predict network load changes based on delay changes.

  • Loss-based: Intelligent identification of random packet loss, congestion packet loss and burst packet loss to prevent the line from being misclassified as congestion due to random packet loss.

After predicting the real-time available bandwidth, DeskIn RTC then uses a congestion control algorithm, increasing the comprehensive bandwidth utilization by 30% to 50% and reducing the congestion rate by 90%.

2. Eliminating network fluctuations

30% of users will encounter jitter, packet loss and other weak network conditions when they in the access line. Without weak network countermeasures, these fluctuations will cause delays and lag, which will seriously affect the operating experience.

-Jitter Buffer: Adaptive Cache Anti-Jitter

After receiving the data, the master needs to perform cache tidy-up: handling packet loss, jitter and delay. But caching brings additional delay. Traditional remote control often uses a fixed cache, and even if there are no network fluctuations, you still have to wait for tens of milliseconds.

DeskIn RTC uses adaptive Jitter caching baesd on Kalman-Filter, which automatically evaluates network latency and weaknesses, followed by dynamically adjust the length of the buffer delay to reduce the cache delay to 9~20ms, which can reduce unnecessary cache time.

-HARQ algorithm: double insurance against packet loss

To further reduce the impact of packet loss, DeskIn RTC uses the HARQ algorithm that combines automatic retransmission request (ARQ) and forward error correction coding (FEC). Even when encountering a packet loss rate of 30% it is possible to reduce the actual decoding packet loss rate to less than 3‰ through packet loss countermeasures.

To enhance reliability and reduce bandwidth consumption, DeskIn uses Reed-Solomon encoding to interleave information, allowing a redundant packet to carry information from multiple packets. After the master finds that a packet is lost, it can recover the lost data from the corresponding redundant packet.

Start a stable remote connection with DeskIn

Step 1: Install DeskIn on your computer or mobile devices, register a free account and log in.

Note: If this is your first time logging in on a new device, you need to go to your registration email to complete verification to better protect your account security.

Step 2: Enter the ID of the controlled device on the master device, click Connect, enter password or do manual verification to access.


Conclusion

With more than ten years of experience in network optimization, DeskIn committed to providing a stable and low-latency remote access experience. If you are looking for a stable remote desktop software with low latency, DeskIn would be an ideal choice.

DeskIn provides outstandingly stable and fast remote connection service. The secret is its self-developed real-time messaging technology framework RTC.

What is RTC?

RTC (Real-Time Communication) is a set of real-time audio and video technology framework designed specifically for large-scale, low-latency, peer-to-peer usage scenarios, especially remote desktop services.

It originates from real-time HD live streaming, using the highly efficient RTP transmission protocol and using RTT sampling, Kalmen-Filter, Jitter Buffer, and HARQ algorithms to mitigate network fluctuations and ensure fast, stable, and accurate data delivery

RTC versus Traditional remote protocol

Traditional remote software usually uses TCP protocol or UDP protocol, while DeskIn's RTC uses RTP as the transmission protocol, which is reliable without sacrificing speed.

TCP protocol sacrifices speed for reliability. To ensure high reliability, TCP relies on a three-way handshake——synchronization, synchronization acknowledgment, and final acknowledgment. The receiver needs to send a confirmation signal when receiving the data packet. Only after receiving this signal, the sender can send subsequent messages, which is the biggest reason why UDP usually causes high delays.


UDP prioritizes speed and efficiency but not guaranteed. UDP's data packet format is simpler, smaller in size, and faster in transmission speed. It is the mainstream protocol for traditional remote software. However, it lacks a verification mechanism and is susceptible to packet loss and disorder due to network fluctuations.


The RTP protocol supplements sequence information, load description, and quality monitoring on the basis of UDP. The receiving end can eliminate disorder based on the sequence information and can regularly feedback the transmission quality to the sending end. The data transfer capabilities of RTP are extended by a control protocol (RTCP). During a poor network, bandwidth overload, signal interference, packet loss may occur. The function of RTCP is to monitor and feedback the current network quality status; determine the source of RTP users to achieve Audio and video synchronization; control RTCP transmission interval and transmit minimum process control message

DeskIn RTC Technology

RTC is a software protocol that provides real-time guarantees. The difficulty lies in dynamic adjustment. The DeskIn team has more than ten years of experience in network optimization and live stream support and perfectly applies RTC to remote connections.

DeskIn not only fully integrates the standard RTC protocol, but also adds several key features, such as bandwidth estimation and forward error correction (FEC), to optimize its effectiveness. As a result, it enables DeskIn to better against latency, packet loss, and jitter.

1. Bandwidth prediction and congestion control

DeskIn RTC uses both Delay-based and Loss-based strategies to accurately measure the available bandwidth on the line.

  • Delay-based: Monitor delay by RTT sampling and Kalman-Filter and predict network load changes based on delay changes.

  • Loss-based: Intelligent identification of random packet loss, congestion packet loss and burst packet loss to prevent the line from being misclassified as congestion due to random packet loss.

After predicting the real-time available bandwidth, DeskIn RTC then uses a congestion control algorithm, increasing the comprehensive bandwidth utilization by 30% to 50% and reducing the congestion rate by 90%.

2. Eliminating network fluctuations

30% of users will encounter jitter, packet loss and other weak network conditions when they in the access line. Without weak network countermeasures, these fluctuations will cause delays and lag, which will seriously affect the operating experience.

-Jitter Buffer: Adaptive Cache Anti-Jitter

After receiving the data, the master needs to perform cache tidy-up: handling packet loss, jitter and delay. But caching brings additional delay. Traditional remote control often uses a fixed cache, and even if there are no network fluctuations, you still have to wait for tens of milliseconds.

DeskIn RTC uses adaptive Jitter caching baesd on Kalman-Filter, which automatically evaluates network latency and weaknesses, followed by dynamically adjust the length of the buffer delay to reduce the cache delay to 9~20ms, which can reduce unnecessary cache time.

-HARQ algorithm: double insurance against packet loss

To further reduce the impact of packet loss, DeskIn RTC uses the HARQ algorithm that combines automatic retransmission request (ARQ) and forward error correction coding (FEC). Even when encountering a packet loss rate of 30% it is possible to reduce the actual decoding packet loss rate to less than 3‰ through packet loss countermeasures.

To enhance reliability and reduce bandwidth consumption, DeskIn uses Reed-Solomon encoding to interleave information, allowing a redundant packet to carry information from multiple packets. After the master finds that a packet is lost, it can recover the lost data from the corresponding redundant packet.

Start a stable remote connection with DeskIn

Step 1: Install DeskIn on your computer or mobile devices, register a free account and log in.

Note: If this is your first time logging in on a new device, you need to go to your registration email to complete verification to better protect your account security.

Step 2: Enter the ID of the controlled device on the master device, click Connect, enter password or do manual verification to access.


Conclusion

With more than ten years of experience in network optimization, DeskIn committed to providing a stable and low-latency remote access experience. If you are looking for a stable remote desktop software with low latency, DeskIn would be an ideal choice.

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Table of Contents

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What’s next?

 Is AweSun Really That Powerful

TECHNOLOGY

Is AweSun Really That Powerful? An In-Depth Review of Its 7ms Zero Latency, 8K Resolution and Security

When searching for remote work solutions, many business users have faced headaches over licensing and stability issues — especially around commercial use. AweSun, a remote desktop software that has gained significant attention, is often praised for its smooth performance. Yet, online discussions frequently raise doubts about its legitimacy and security, making “Is AweSun safe?” one of the most common questions from users.

In this article, we’ll take a deep dive into AweSun’s technical performance, evaluate the security concerns surrounding it, and offer hands-on usage guidance and safer alternatives — helping you make an informed, balanced decision.

Further Reading

AweSun’s Company — Is Security the Main Concern?

For many users, trust in AweSun has wavered due to a lack of transparency from its developers. The main issue lies in the company’s failure to disclose a verified physical business address — a basic legal requirement in many countries. Without this, pursuing accountability in legal disputes becomes difficult.

Adding to the skepticism, online communities like Reddit are filled with repetitive, overly positive AweSun posts that appear to be bot-generated or from fake accounts — damaging the credibility of its reputation.

From a technical standpoint, AweSun does use encryption during transmission and is generally safe for everyday use. However, its parent company Oray’s Chinese background and subsequent restructuring under a Singapore-registered entity called AweRay have raised questions about data handling and jurisdiction.

For highly sensitive use cases, cybersecurity experts often recommend pairing AweSun with a VPN for added protection. Alternatively, users can skip the complexity and choose a more transparent, enterprise-grade solution like DeskIn, which offers full data protection by design.

H2: Why AweSun Remote Stands Out

AweSun homepage

After addressing its security concerns, it’s only fair to assess AweSun’s actual performance as a remote desktop software. The company emphasizes its focus on ultra-performance — delivering high-frame-rate, lag-free remote control. But how realistic are these claims? Let’s take a closer look.

7ms “Zero-Latency” Response

AweSun claims to achieve an impressive 7ms response time using its proprietary technology, providing users with a virtually zero-lag experience. This ultra-low latency significantly improves responsiveness during remote sessions, making it suitable for precision-based design, data entry, or document work — all with near-local feedback speed.

8K Image Quality Support

AweSun also highlights its support for 8K-quality remote streaming, delivering incredibly sharp visuals. Through lossless color restoration, every visual detail and shade is reproduced with high accuracy — ideal for graphic designers and video editors who demand color precision and image clarity, even over a remote connection.

Enterprise-Grade Remote Services

AweSun provides a comprehensive remote service framework for enterprise clients, covering IT maintenance, remote work collaboration, and live tech support. It also offers APIs and SDKs for system integration, allowing organizations to automate and customize workflows — making it suitable for businesses of various sizes and technical needs.

AweSun Tutorial

Once you understand AweSun’s key features, getting started is fairly simple. Here’s a quick step-by-step guide from installation to your first connection.

Steps:

  1. Visit the official AweSun website or app store, download, and install the software.

  2. Launch the program — you can use the portable “green” version or install the full version — then register for an account.

  3. On the main screen, enter your partner’s device ID to initiate a remote control session.

how to connect awesun

AweSun — Strengths and Weaknesses

Although AweSun shines in technical specs, users have reported several operational issues. The most common ones include frozen screens, no sound during sessions, or connections stuck on “connecting” indefinitely. Below is a summary of its pros, cons, and limitations.

Advantages

Disadvantages

Smooth, fast performance

Login errors even with correct credentials

Dual control modes on mobile: touch & pointer

Black screen during sessions

Frequent lag, failed connections, “stuck” sessions

Comprehensive free version

Lacks Android remote control, drawing tablet, virtual/extended/mirrored displays, file transfer between mobiles, WOL, voice chat, whiteboard

Complete enterprise service framework

Poor transparency — no public address, suspected fake reviews

Best Remote Desktop Alternative — DeskIn

Recommended remote desktop software — DeskIn

Given AweSun’s occasional connection lag, long waiting times, and user concerns about privacy and transparency, DeskIn stands out as a far more stable and secure alternative.

Aspect

AweSun Weaknesses

DeskIn Advantages

Connection Stability

The connection process may lag, take a long time to establish, or remain stuck on “Connecting.”

Offers faster and more stable connections — long-lasting, smooth, and drop-free.

Feature Completeness

Does not support advanced collaboration features such as virtual display, extended screen, mirrored screen, or voice calls.

Provides multiple screen management and collaboration tools — including extended display, screen mirroring, voice call, annotations, and shared clipboard.

Mobile Operation

File transfer is not supported on mobile devices.

Enables file transfer between any devices — phone to PC, PC to PC, or phone to phone.

Remote Wake-Up

Does not support WOL (Wake-on-LAN).

Supports Wake-on-LAN (WOL) for remote startup over a local network.

Enterprise Security & Transparency

Company transparency is lacking; no physical address publicly disclosed.

Officially lists a physical headquarters address in Singapore, with greater business transparency.

If you’re looking for a high-performance, safety-focused, and cost-effective remote access solution, DeskIn is a great choice. Every new device login is verified via email, and data transmission is protected by AES-256 encryption. It also supports privacy screen mode, black/white device lists, and advanced session protection.

With 200+ global relay nodes, DeskIn ensures high connection success rates, stable quality, and zero session time limits.

📥 Want to try it out? DeskIn offers a free version with enterprise-grade security — safe, fast, and reliable!

free download DeskIn

Take a quick look at DeskIn’s advantages:

  • High connection stability and quality: With over 200 global nodes, DeskIn ensures a high connection success rate, no time limits, and zero disconnections.

  • Software security: Both registration and new device logins require email verification.

  • Strong compatibility: Supports seamless connections and remote access across Windows, iOS, macOS, and Android platforms.

  • Remote connection security: Uses AES-256 encryption, allows setting up whitelists and blacklists, secure passwords, and supports enabling privacy screen mode or locking the remote screen to block suspicious device IDs and prevent risks.

  • Flexible connection options: Supports connecting via temporary codes without needing a password; you can also use a preset secure password to access remote devices anytime. Supports Wake-on-LAN (WOL).

  • Rich functionality: Beyond remote access, DeskIn offers various collaboration and screen management tools, such as extended screen, mirrored screen, voice calls, annotations, shared clipboard, and digital drawing tablet support.

Setup takes only two steps:

  1. Download and install DeskIn on all target devices.

  2. Register and sign in using the same account.

📥 Click here to try DeskIn for free!

free download DeskIn

Common Questions About AweSun

How do I fix AweSun’s frozen screen issue?

If your AweSun remote session freezes, check the network connection on both ends and restart the software. For more stable performance, consider switching to DeskIn, which has higher success rates and smoother operation.

How do I fix AweSun’s no-sound issue?

Ensure the audio transmission feature is enabled and that your device’s speaker settings are correct. If the issue persists, DeskIn provides excellent audio synchronization and stable playback.

What is AweSun’s “Green Version”?

The “Green Version” is AweSun’s portable, installation-free executable. Simply right-click and run it as administrator — perfect for temporary or on-the-go use cases.

Conclusion

All in all, AweSun demonstrates impressive technical potential — its claimed 7ms latency and 8K-quality streaming make it an attractive option for performance-focused users seeking a free remote access tool. However, concerns around security transparency and connection reliability cannot be ignored.

If data safety and connection stability are your top priorities, DeskIn clearly delivers stronger, more consistent performance and tighter security protections — making it the more trustworthy long-term choice.

📥 Try DeskIn Free Today!

free download DeskIn

Ultimately, the right solution depends on your priorities for performance, security, and budget — but between the two, DeskIn stands out as the more well-rounded and dependable remote access software.

 Is AweSun Really That Powerful

TECHNOLOGY

Is AweSun Really That Powerful? An In-Depth Review of Its 7ms Zero Latency, 8K Resolution and Security

When searching for remote work solutions, many business users have faced headaches over licensing and stability issues — especially around commercial use. AweSun, a remote desktop software that has gained significant attention, is often praised for its smooth performance. Yet, online discussions frequently raise doubts about its legitimacy and security, making “Is AweSun safe?” one of the most common questions from users.

In this article, we’ll take a deep dive into AweSun’s technical performance, evaluate the security concerns surrounding it, and offer hands-on usage guidance and safer alternatives — helping you make an informed, balanced decision.

Further Reading

AweSun’s Company — Is Security the Main Concern?

For many users, trust in AweSun has wavered due to a lack of transparency from its developers. The main issue lies in the company’s failure to disclose a verified physical business address — a basic legal requirement in many countries. Without this, pursuing accountability in legal disputes becomes difficult.

Adding to the skepticism, online communities like Reddit are filled with repetitive, overly positive AweSun posts that appear to be bot-generated or from fake accounts — damaging the credibility of its reputation.

From a technical standpoint, AweSun does use encryption during transmission and is generally safe for everyday use. However, its parent company Oray’s Chinese background and subsequent restructuring under a Singapore-registered entity called AweRay have raised questions about data handling and jurisdiction.

For highly sensitive use cases, cybersecurity experts often recommend pairing AweSun with a VPN for added protection. Alternatively, users can skip the complexity and choose a more transparent, enterprise-grade solution like DeskIn, which offers full data protection by design.

H2: Why AweSun Remote Stands Out

AweSun homepage

After addressing its security concerns, it’s only fair to assess AweSun’s actual performance as a remote desktop software. The company emphasizes its focus on ultra-performance — delivering high-frame-rate, lag-free remote control. But how realistic are these claims? Let’s take a closer look.

7ms “Zero-Latency” Response

AweSun claims to achieve an impressive 7ms response time using its proprietary technology, providing users with a virtually zero-lag experience. This ultra-low latency significantly improves responsiveness during remote sessions, making it suitable for precision-based design, data entry, or document work — all with near-local feedback speed.

8K Image Quality Support

AweSun also highlights its support for 8K-quality remote streaming, delivering incredibly sharp visuals. Through lossless color restoration, every visual detail and shade is reproduced with high accuracy — ideal for graphic designers and video editors who demand color precision and image clarity, even over a remote connection.

Enterprise-Grade Remote Services

AweSun provides a comprehensive remote service framework for enterprise clients, covering IT maintenance, remote work collaboration, and live tech support. It also offers APIs and SDKs for system integration, allowing organizations to automate and customize workflows — making it suitable for businesses of various sizes and technical needs.

AweSun Tutorial

Once you understand AweSun’s key features, getting started is fairly simple. Here’s a quick step-by-step guide from installation to your first connection.

Steps:

  1. Visit the official AweSun website or app store, download, and install the software.

  2. Launch the program — you can use the portable “green” version or install the full version — then register for an account.

  3. On the main screen, enter your partner’s device ID to initiate a remote control session.

how to connect awesun

AweSun — Strengths and Weaknesses

Although AweSun shines in technical specs, users have reported several operational issues. The most common ones include frozen screens, no sound during sessions, or connections stuck on “connecting” indefinitely. Below is a summary of its pros, cons, and limitations.

Advantages

Disadvantages

Smooth, fast performance

Login errors even with correct credentials

Dual control modes on mobile: touch & pointer

Black screen during sessions

Frequent lag, failed connections, “stuck” sessions

Comprehensive free version

Lacks Android remote control, drawing tablet, virtual/extended/mirrored displays, file transfer between mobiles, WOL, voice chat, whiteboard

Complete enterprise service framework

Poor transparency — no public address, suspected fake reviews

Best Remote Desktop Alternative — DeskIn

Recommended remote desktop software — DeskIn

Given AweSun’s occasional connection lag, long waiting times, and user concerns about privacy and transparency, DeskIn stands out as a far more stable and secure alternative.

Aspect

AweSun Weaknesses

DeskIn Advantages

Connection Stability

The connection process may lag, take a long time to establish, or remain stuck on “Connecting.”

Offers faster and more stable connections — long-lasting, smooth, and drop-free.

Feature Completeness

Does not support advanced collaboration features such as virtual display, extended screen, mirrored screen, or voice calls.

Provides multiple screen management and collaboration tools — including extended display, screen mirroring, voice call, annotations, and shared clipboard.

Mobile Operation

File transfer is not supported on mobile devices.

Enables file transfer between any devices — phone to PC, PC to PC, or phone to phone.

Remote Wake-Up

Does not support WOL (Wake-on-LAN).

Supports Wake-on-LAN (WOL) for remote startup over a local network.

Enterprise Security & Transparency

Company transparency is lacking; no physical address publicly disclosed.

Officially lists a physical headquarters address in Singapore, with greater business transparency.

If you’re looking for a high-performance, safety-focused, and cost-effective remote access solution, DeskIn is a great choice. Every new device login is verified via email, and data transmission is protected by AES-256 encryption. It also supports privacy screen mode, black/white device lists, and advanced session protection.

With 200+ global relay nodes, DeskIn ensures high connection success rates, stable quality, and zero session time limits.

📥 Want to try it out? DeskIn offers a free version with enterprise-grade security — safe, fast, and reliable!

free download DeskIn

Take a quick look at DeskIn’s advantages:

  • High connection stability and quality: With over 200 global nodes, DeskIn ensures a high connection success rate, no time limits, and zero disconnections.

  • Software security: Both registration and new device logins require email verification.

  • Strong compatibility: Supports seamless connections and remote access across Windows, iOS, macOS, and Android platforms.

  • Remote connection security: Uses AES-256 encryption, allows setting up whitelists and blacklists, secure passwords, and supports enabling privacy screen mode or locking the remote screen to block suspicious device IDs and prevent risks.

  • Flexible connection options: Supports connecting via temporary codes without needing a password; you can also use a preset secure password to access remote devices anytime. Supports Wake-on-LAN (WOL).

  • Rich functionality: Beyond remote access, DeskIn offers various collaboration and screen management tools, such as extended screen, mirrored screen, voice calls, annotations, shared clipboard, and digital drawing tablet support.

Setup takes only two steps:

  1. Download and install DeskIn on all target devices.

  2. Register and sign in using the same account.

📥 Click here to try DeskIn for free!

free download DeskIn

Common Questions About AweSun

How do I fix AweSun’s frozen screen issue?

If your AweSun remote session freezes, check the network connection on both ends and restart the software. For more stable performance, consider switching to DeskIn, which has higher success rates and smoother operation.

How do I fix AweSun’s no-sound issue?

Ensure the audio transmission feature is enabled and that your device’s speaker settings are correct. If the issue persists, DeskIn provides excellent audio synchronization and stable playback.

What is AweSun’s “Green Version”?

The “Green Version” is AweSun’s portable, installation-free executable. Simply right-click and run it as administrator — perfect for temporary or on-the-go use cases.

Conclusion

All in all, AweSun demonstrates impressive technical potential — its claimed 7ms latency and 8K-quality streaming make it an attractive option for performance-focused users seeking a free remote access tool. However, concerns around security transparency and connection reliability cannot be ignored.

If data safety and connection stability are your top priorities, DeskIn clearly delivers stronger, more consistent performance and tighter security protections — making it the more trustworthy long-term choice.

📥 Try DeskIn Free Today!

free download DeskIn

Ultimately, the right solution depends on your priorities for performance, security, and budget — but between the two, DeskIn stands out as the more well-rounded and dependable remote access software.

anyviewer-review

TECHNOLOGY

s AnyViewer Really Perfect? After Our In-Depth Test, We Found a Better Choice!

When searching for reliable remote desktop software, the name AnyViewer probably comes up quite often. With its clear free and commercial-use policy, it has quickly caught the attention of both individual users and businesses. However, before making it your default tool, it’s worth taking a deeper look into the company behind AnyViewer and what the product truly offers — this is the key first step to making a smart decision.

So, what exactly makes this software stand out? Is it really as easy to use as it claims? In this review, we’ll start by introducing the background of the company behind AnyViewer, then explore its main features, walk through how to use it step by step, and provide an honest assessment of its strengths and weaknesses. Finally, we’ll compare it with another excellent tool — DeskIn — to help you find the remote connection solution that best fits your needs.

Further reading:

About the Company Behind AnyViewer

AnyViewer Home Page

AnyViewer was developed by AOMEI International Network Limited, a technology company focused on remote access and IT support solutions. The company is committed to creating secure, fast, and easy-to-use high-performance remote desktop software to meet the diverse needs of both personal and enterprise users.

AnyViewer is a secure, fast, and user-friendly remote access tool that allows you to easily perform cross-device desktop control, file transfers, and real-time technical support. Thanks to its low latency, high-quality video, and support for unattended access, it’s a practical solution for individuals working from home, as well as IT professionals managing devices and providing remote assistance.

What Makes AnyViewer Stand Out

After understanding the basics of AnyViewer, you might be wondering — what makes it stand out among so many remote desktop tools? Which of its unique features truly meet your remote access needs? Let’s take a closer look at what sets it apart.

Great for Both Personal and Business Users

One of AnyViewer’s biggest strengths is that both personal and business users can use its feature-rich version for free. The free edition includes not only the core remote control features but also additional useful tools like file transfer and unattended access — meaning most remote work needs can be met without paying a cent.

No Time Limit or Commercial Use Restrictions

Unlike many remote desktop programs, AnyViewer’s free version has no time limits and no commercial-use detection restrictions. This means you can use it freely as needed, without worrying about sudden disconnections or being flagged for commercial use — offering maximum flexibility and convenience for all types of users.

High-Quality Remote Connections

AnyViewer uses advanced video encoding technology that compresses data efficiently without sacrificing image quality, ensuring ultra-low latency performance across various network conditions. This makes it capable of delivering smooth and crisp visuals even when streaming HD videos or playing games remotely — perfect for tasks that demand high visual fidelity.

How to Use AnyViewer for Remote Control

After seeing all these features, you’re probably eager to try AnyViewer yourself. Below is a clear, easy-to-follow guide from installation to actual remote connection setup.

Further reading:

Step 1: Download and install AnyViewer on both computers you want to connect. Launch the software, click “Register” on the main screen, and create a new account.

Step 2: Log in to the same account on both devices. Once logged in, AnyViewer automatically binds both devices to your account for easy management.

Step 3: From the “Device” list, select the computer you want to control, click “One-click control,” and you’ll be instantly connected to the remote desktop.

Click Remote Control in AnyViewer

AnyViewer: Advantages and Disadvantages

Although AnyViewer provides convenient free access, many users have reported a recurring problem: connection timeouts. This not only disrupts workflow but also raises concerns about reliability.

Here’s a summary of AnyViewer’s pros, cons, and pricing:




AnyViewer

Advantages

Free for both personal and business use

No time limits

Simple and clean interface

Disadvantages

Poor connection stability; frequent failures

Optimization issues; latency remains high even for premium users

No Linux support

Pricing

Free version: up to 10 devices

Professional plan: $3.6/month, up to 100 devices

Enterprise plan: NT$16.4/month, up to 300 devices

DeskIn vs. AnyViewer: A Head-to-Head Comparison

DeskIn Home Page

After extensive testing, we found that DeskIn is a truly outstanding alternative to AnyViewer. It not only solves the key pain points mentioned earlier but also delivers superior performance in multiple critical aspects.

Feature

DeskIn

AnyViewer

Platform Support

Windows, macOS, iOS, Android

Windows, macOS, iOS, Android (Note: some advanced features are unavailable or limited on macOS)

Video Quality & Smoothness

4K 60FPS, 4:4:4 color accuracy, latency under 40ms

Average performance; users report connection instability

File Transfer

Up to 12 MB/s, no file size limit

Free version limited to 500 KB/s, 100 MB per file

Pricing & Commercial Policy

Feature-rich free version, commercial use allowed

Limited free features, commercial use not allowed

Advanced Features

Screen extension, voice chat, whiteboard annotations, Wake-on-LAN

Some advanced features (e.g. privacy mode, game mouse, screen wall) not supported on macOS

Security

AES-256 encryption, two-factor authentication, privacy screen, device whitelist/blacklist

ECC 256-bit encryption, two-factor authentication

If you’re looking for a stable and efficient remote desktop solution, DeskIn is an excellent choice. It supports ultra-high-definition 4K video with minimal delay — making remote operation feel as smooth as local use. Its strong cross-platform compatibility enables seamless connectivity between Windows, macOS, iOS, and Android, and users consistently praise its stable performance.

📥 Want to try it? DeskIn offers a free version with enterprise-grade encryption — secure and reliable!

free download DeskIn

DeskIn’s Key Advantages

  • Exceptional stability: Over 200 global server nodes, high connection success rate, no session time limits, and significantly fewer disconnections.

  • 4K UHD & Low Latency: Up to 4K60FPS resolution with under 40ms latency, ensuring fluid and crisp visuals.

  • Excellent compatibility: Works smoothly across Windows, macOS, iOS, and Android. Unlike AnyViewer’s 500KB/s transfer speed, DeskIn supports 12MB/s transfers and effortless Windows–Mac connectivity.

  • Rich functionality: Beyond remote access, DeskIn provides extended/mirrored displays, voice chat, annotations, and clipboard sharing.

  • Ideal for gamers: Offers ≤40ms latency, supports 4K60FPS/2K144FPS, customizable touch controls, and external gamepad support — enabling smooth cross-platform gaming on phones, tablets, or PCs.

Conclusion

After an in-depth evaluation of multiple remote desktop tools, our top recommendation is clear: for users seeking maximum stability, ultra-low latency, and seamless cross-platform performance, DeskIn proves more comprehensive than AnyViewer.

It not only resolves key issues like connection instability and lag but also provides 4K video quality and advanced collaboration tools, meeting the needs of professionals and businesses alike. DeskIn is without doubt the more reliable choice for modern remote work.

Installing DeskIn takes just two simple steps:

  1. Download and install the DeskIn client on all devices you want to connect.

  2. Create a DeskIn account and log in on each device.
    📥 Click here to start using DeskIn for free!

free download DeskIn

FAQ: Common Questions About Remote Desktop Software

Is DeskIn free to use?

Yes. DeskIn offers a free version for personal use with full core functionality — even suitable for commercial use. Paid plans are available for users who need more device management or advanced performance, such as the Standard Edition (optimized for office use), Gaming Edition, and Performance Edition (ideal for design and video editing).

Is AnyViewer safe?

Yes. AnyViewer employs 256-bit ECC encryption and supports two-factor authentication to ensure that only authorized users can access your devices securely.

What are the best alternatives to AnyViewer?

Popular remote desktop tools include TeamViewer, AnyDesk, and Chrome Remote Desktop. However, these often have stricter free-use limitations or less stable connections. In comparison, DeskIn’s free version supports commercial use and offers advanced features such as 4K video, sub-40ms latency, and high-speed file transfers through a globally distributed server network for exceptional stability and speed.

anyviewer-review

TECHNOLOGY

s AnyViewer Really Perfect? After Our In-Depth Test, We Found a Better Choice!

When searching for reliable remote desktop software, the name AnyViewer probably comes up quite often. With its clear free and commercial-use policy, it has quickly caught the attention of both individual users and businesses. However, before making it your default tool, it’s worth taking a deeper look into the company behind AnyViewer and what the product truly offers — this is the key first step to making a smart decision.

So, what exactly makes this software stand out? Is it really as easy to use as it claims? In this review, we’ll start by introducing the background of the company behind AnyViewer, then explore its main features, walk through how to use it step by step, and provide an honest assessment of its strengths and weaknesses. Finally, we’ll compare it with another excellent tool — DeskIn — to help you find the remote connection solution that best fits your needs.

Further reading:

About the Company Behind AnyViewer

AnyViewer Home Page

AnyViewer was developed by AOMEI International Network Limited, a technology company focused on remote access and IT support solutions. The company is committed to creating secure, fast, and easy-to-use high-performance remote desktop software to meet the diverse needs of both personal and enterprise users.

AnyViewer is a secure, fast, and user-friendly remote access tool that allows you to easily perform cross-device desktop control, file transfers, and real-time technical support. Thanks to its low latency, high-quality video, and support for unattended access, it’s a practical solution for individuals working from home, as well as IT professionals managing devices and providing remote assistance.

What Makes AnyViewer Stand Out

After understanding the basics of AnyViewer, you might be wondering — what makes it stand out among so many remote desktop tools? Which of its unique features truly meet your remote access needs? Let’s take a closer look at what sets it apart.

Great for Both Personal and Business Users

One of AnyViewer’s biggest strengths is that both personal and business users can use its feature-rich version for free. The free edition includes not only the core remote control features but also additional useful tools like file transfer and unattended access — meaning most remote work needs can be met without paying a cent.

No Time Limit or Commercial Use Restrictions

Unlike many remote desktop programs, AnyViewer’s free version has no time limits and no commercial-use detection restrictions. This means you can use it freely as needed, without worrying about sudden disconnections or being flagged for commercial use — offering maximum flexibility and convenience for all types of users.

High-Quality Remote Connections

AnyViewer uses advanced video encoding technology that compresses data efficiently without sacrificing image quality, ensuring ultra-low latency performance across various network conditions. This makes it capable of delivering smooth and crisp visuals even when streaming HD videos or playing games remotely — perfect for tasks that demand high visual fidelity.

How to Use AnyViewer for Remote Control

After seeing all these features, you’re probably eager to try AnyViewer yourself. Below is a clear, easy-to-follow guide from installation to actual remote connection setup.

Further reading:

Step 1: Download and install AnyViewer on both computers you want to connect. Launch the software, click “Register” on the main screen, and create a new account.

Step 2: Log in to the same account on both devices. Once logged in, AnyViewer automatically binds both devices to your account for easy management.

Step 3: From the “Device” list, select the computer you want to control, click “One-click control,” and you’ll be instantly connected to the remote desktop.

Click Remote Control in AnyViewer

AnyViewer: Advantages and Disadvantages

Although AnyViewer provides convenient free access, many users have reported a recurring problem: connection timeouts. This not only disrupts workflow but also raises concerns about reliability.

Here’s a summary of AnyViewer’s pros, cons, and pricing:




AnyViewer

Advantages

Free for both personal and business use

No time limits

Simple and clean interface

Disadvantages

Poor connection stability; frequent failures

Optimization issues; latency remains high even for premium users

No Linux support

Pricing

Free version: up to 10 devices

Professional plan: $3.6/month, up to 100 devices

Enterprise plan: NT$16.4/month, up to 300 devices

DeskIn vs. AnyViewer: A Head-to-Head Comparison

DeskIn Home Page

After extensive testing, we found that DeskIn is a truly outstanding alternative to AnyViewer. It not only solves the key pain points mentioned earlier but also delivers superior performance in multiple critical aspects.

Feature

DeskIn

AnyViewer

Platform Support

Windows, macOS, iOS, Android

Windows, macOS, iOS, Android (Note: some advanced features are unavailable or limited on macOS)

Video Quality & Smoothness

4K 60FPS, 4:4:4 color accuracy, latency under 40ms

Average performance; users report connection instability

File Transfer

Up to 12 MB/s, no file size limit

Free version limited to 500 KB/s, 100 MB per file

Pricing & Commercial Policy

Feature-rich free version, commercial use allowed

Limited free features, commercial use not allowed

Advanced Features

Screen extension, voice chat, whiteboard annotations, Wake-on-LAN

Some advanced features (e.g. privacy mode, game mouse, screen wall) not supported on macOS

Security

AES-256 encryption, two-factor authentication, privacy screen, device whitelist/blacklist

ECC 256-bit encryption, two-factor authentication

If you’re looking for a stable and efficient remote desktop solution, DeskIn is an excellent choice. It supports ultra-high-definition 4K video with minimal delay — making remote operation feel as smooth as local use. Its strong cross-platform compatibility enables seamless connectivity between Windows, macOS, iOS, and Android, and users consistently praise its stable performance.

📥 Want to try it? DeskIn offers a free version with enterprise-grade encryption — secure and reliable!

free download DeskIn

DeskIn’s Key Advantages

  • Exceptional stability: Over 200 global server nodes, high connection success rate, no session time limits, and significantly fewer disconnections.

  • 4K UHD & Low Latency: Up to 4K60FPS resolution with under 40ms latency, ensuring fluid and crisp visuals.

  • Excellent compatibility: Works smoothly across Windows, macOS, iOS, and Android. Unlike AnyViewer’s 500KB/s transfer speed, DeskIn supports 12MB/s transfers and effortless Windows–Mac connectivity.

  • Rich functionality: Beyond remote access, DeskIn provides extended/mirrored displays, voice chat, annotations, and clipboard sharing.

  • Ideal for gamers: Offers ≤40ms latency, supports 4K60FPS/2K144FPS, customizable touch controls, and external gamepad support — enabling smooth cross-platform gaming on phones, tablets, or PCs.

Conclusion

After an in-depth evaluation of multiple remote desktop tools, our top recommendation is clear: for users seeking maximum stability, ultra-low latency, and seamless cross-platform performance, DeskIn proves more comprehensive than AnyViewer.

It not only resolves key issues like connection instability and lag but also provides 4K video quality and advanced collaboration tools, meeting the needs of professionals and businesses alike. DeskIn is without doubt the more reliable choice for modern remote work.

Installing DeskIn takes just two simple steps:

  1. Download and install the DeskIn client on all devices you want to connect.

  2. Create a DeskIn account and log in on each device.
    📥 Click here to start using DeskIn for free!

free download DeskIn

FAQ: Common Questions About Remote Desktop Software

Is DeskIn free to use?

Yes. DeskIn offers a free version for personal use with full core functionality — even suitable for commercial use. Paid plans are available for users who need more device management or advanced performance, such as the Standard Edition (optimized for office use), Gaming Edition, and Performance Edition (ideal for design and video editing).

Is AnyViewer safe?

Yes. AnyViewer employs 256-bit ECC encryption and supports two-factor authentication to ensure that only authorized users can access your devices securely.

What are the best alternatives to AnyViewer?

Popular remote desktop tools include TeamViewer, AnyDesk, and Chrome Remote Desktop. However, these often have stricter free-use limitations or less stable connections. In comparison, DeskIn’s free version supports commercial use and offers advanced features such as 4K video, sub-40ms latency, and high-speed file transfers through a globally distributed server network for exceptional stability and speed.

Windows’ Free Remote Support Tool

TECHNOLOGY

The Ultimate Quick Assist Guide: Windows’ Free Remote Support Tool

When your friend or family member’s computer suddenly runs into trouble, have you ever felt helpless because you’re too far away to help? Don’t worry — Microsoft’s built-in “Quick Assist” was designed for exactly that. This free remote support tool lets you instantly view or even control another person’s Windows computer using a simple security code, as if you were sitting right in front of it.
In this guide, you’ll get a complete overview of this handy tool — from its core functions to hands-on tutorials.

We’ll also dive deep into how to use Quick Assist effectively, explore the best alternatives for Mac users or those who need more advanced features, and share practical troubleshooting tips for common connection issues. Keep reading to discover a more efficient way to collaborate remotely.

Further reading:

What Is Quick Assist: Understanding Its Core Functions

Quick Assist

“Quick Assist” is a free, built-in remote support tool for Windows users. There’s no need to pay or install extra software — as long as both parties are on Windows, a simple one-time security code lets you securely share your screen or allow full remote control. Perfectly integrated into the OS, Quick Assist makes tech support quick, easy, and efficient — ideal for resolving temporary PC issues.

Advantages of Quick Assist

Don’t underestimate this small built-in “Windows helper.” Thanks to its four main advantages, it’s a go-to choice for quick, temporary remote support:

  • Completely free: No subscription fees or hidden costs.

  • No installation needed: It’s already built into Windows and can be launched instantly from the Start menu.

  • Extremely easy to use: The simple interface makes it beginner-friendly for both helper and recipient.

  • Secure connection: Uses Microsoft account verification and one-time security codes to ensure safe access.

Limitations of Quick Assist

Of course, Quick Assist isn’t perfect. Its design makes cross-platform collaboration difficult — and for Mac users, it simply doesn’t work at all, which is a major drawback in today’s multi-device environment.

Here are its main limitations:

  • Limited use cases: It’s meant for basic tech support only. It doesn’t support remote work, gaming, or creative design tasks.

  • No macOS support: Mac users can neither generate a code to assist others nor use a code to connect to Windows — a serious inconvenience for cross-platform support.

  • No file transfer: You can’t share or exchange files directly during a session — you’ll have to rely on messaging apps or cloud services. If you need fast, two-way file transfer, consider Quick Assist’s top alternative — DeskIn.

  • Time-limited pairing codes: Each security code expires after a short time, so beginners may find it frustrating to reconnect.

  • No unattended access: Each session requires manual approval from the remote user — meaning you can’t connect to an unattended device.

💡 Tip: If these limitations make Quick Assist unusable for you, skip ahead to our “Best Quick Assist Alternatives” section.

How to Download and Use Quick Assist

Since Quick Assist is a native tool in Windows 10 and Windows 11, you usually don’t need to download it. However, if it’s missing, you can manually install it from the Microsoft Store.

Here’s how to use Quick Assist on Windows:

Step 1: The helper opens “Quick Assist,” clicks “Assist another person,” and signs in with their Microsoft account.

Step 2: The system generates a 6-digit security code — share this code with the person who needs help.

Step 3: The recipient opens “Quick Assist,” enters the code under “Get assistance.”

Step 4: The recipient chooses “Share screen” to allow the helper to view their desktop.

Step 5: The helper can click “Request control” to remotely operate the device after the recipient clicks “Allow.”

Step 6: Either side can click “Stop sharing” anytime to end the session.

The Best Quick Assist Alternative: Seamless Windows–Mac Connectivity

 Best Quick Assist Alternative

DeskIn is a powerful remote desktop solution and an excellent Quick Assist alternative — especially known for its cross-platform compatibility. Whether you’re using Windows, macOS, Android, or iOS, DeskIn lets you connect and control devices effortlessly and securely.

📥 Want to try it? DeskIn offers a free version with enterprise-grade encryption for safe and reliable use!

free download DeskIn

Key advantages of DeskIn:

  • Strong compatibility: Works seamlessly across Windows and macOS, as well as Android and iOS.

  • High-speed file transfer: Supports unlimited file types and sizes, with speeds up to 12MB/s for smooth workflow.

  • Flexible connection options: Connect via temporary codes, preset passwords, or unattended access. Supports Wake-on-LAN for remote startup.

  • Rich collaboration tools: Includes features like screen extension, screen mirroring, voice chat, annotations, and clipboard sharing.

  • Easy to use: Just install DeskIn on both devices, log into the same account, and connect using the target device’s ID and password.

How to Connect Two Computers with DeskIn

Step 1: Download DeskIn from the official website and install it on both computers. Log in with the same DeskIn account.

Step 2: On the Windows client, find your other device in the device list, click it, enter the security password or temporary code, and you’re connected.

📥 Try it now — click to connect instantly with DeskIn!

free download DeskIn

How to Fix Quick Assist Not Opening

If “Quick Assist won’t open,” freezes, or crashes, don’t panic. Try these troubleshooting steps:

Step 1: Reset Microsoft Store cache.

Press Windows + R, type wsreset.exe, and hit Enter. Wait about 10 seconds for it to reset and reopen Microsoft Store.

Step 2: Check for Windows updates.

Go to Settings > Update & Security > Windows Update and install all pending updates.

Step 3: Install or repair Microsoft Edge WebView2.

Quick Assist depends on this component. Windows 11 users have it built in; Windows 10 users may need to manually install it from Microsoft’s website.

Step 4: Reinstall Quick Assist via PowerShell.

Run PowerShell as Administrator and enter:


Step 5: Run System File Check.

windows system file check

Open Command Prompt (Admin), type sfc /scannow, and press Enter to repair system files.

Step 6: Create a new local user account.
If the issue persists, try creating a new Windows account and launch Quick Assist there.

If none of these work, consider switching to a more stable remote support tool such as DeskIn, as mentioned earlier.

Conclusion

In summary, Quick Assist is a convenient, free solution for quick, same-platform remote support within Windows. However, its lack of macOS support and limited functionality make it less flexible.

If you often need to connect across different systems (like macOS) or require advanced features such as file transfer or unattended access, a more robust tool like DeskIn will give you a smoother, more professional remote collaboration experience.

📥 Try DeskIn for free today and experience powerful, high-speed remote access!

free download DeskIn

Quick Assist FAQ

What should I do if my Quick Assist security code expires?

Simply generate a new 6-digit code within Quick Assist and share it again. Each code expires after about 10 minutes for security reasons.

Is it safe to uninstall Quick Assist?

Yes. Uninstalling Quick Assist won’t affect your Windows system stability. However, it’s generally not recommended unless required for system or policy reasons.

Can the recipient end the remote session anytime?

Yes. The person receiving help can stop sharing or close Quick Assist anytime, instantly ending the session — full control remains in their hands.

What other software can remotely control a computer?

Popular remote desktop tools include TeamViewer, AnyDesk, and Chrome Remote Desktop. For users who need smoother performance and advanced features like cross-platform file transfer, DeskIn is an excellent “Swiss Army knife” solution for professional use.

What remote desktop tools do people use abroad?

Globally, TeamViewer and AnyDesk are the most recognized. However, for those needing seamless Windows–Mac connectivity, DeskIn offers superior performance — including ultra-fast file transfers and 4K-quality remote sessions, perfect for professionals and creative teams.

Windows’ Free Remote Support Tool

TECHNOLOGY

The Ultimate Quick Assist Guide: Windows’ Free Remote Support Tool

When your friend or family member’s computer suddenly runs into trouble, have you ever felt helpless because you’re too far away to help? Don’t worry — Microsoft’s built-in “Quick Assist” was designed for exactly that. This free remote support tool lets you instantly view or even control another person’s Windows computer using a simple security code, as if you were sitting right in front of it.
In this guide, you’ll get a complete overview of this handy tool — from its core functions to hands-on tutorials.

We’ll also dive deep into how to use Quick Assist effectively, explore the best alternatives for Mac users or those who need more advanced features, and share practical troubleshooting tips for common connection issues. Keep reading to discover a more efficient way to collaborate remotely.

Further reading:

What Is Quick Assist: Understanding Its Core Functions

Quick Assist

“Quick Assist” is a free, built-in remote support tool for Windows users. There’s no need to pay or install extra software — as long as both parties are on Windows, a simple one-time security code lets you securely share your screen or allow full remote control. Perfectly integrated into the OS, Quick Assist makes tech support quick, easy, and efficient — ideal for resolving temporary PC issues.

Advantages of Quick Assist

Don’t underestimate this small built-in “Windows helper.” Thanks to its four main advantages, it’s a go-to choice for quick, temporary remote support:

  • Completely free: No subscription fees or hidden costs.

  • No installation needed: It’s already built into Windows and can be launched instantly from the Start menu.

  • Extremely easy to use: The simple interface makes it beginner-friendly for both helper and recipient.

  • Secure connection: Uses Microsoft account verification and one-time security codes to ensure safe access.

Limitations of Quick Assist

Of course, Quick Assist isn’t perfect. Its design makes cross-platform collaboration difficult — and for Mac users, it simply doesn’t work at all, which is a major drawback in today’s multi-device environment.

Here are its main limitations:

  • Limited use cases: It’s meant for basic tech support only. It doesn’t support remote work, gaming, or creative design tasks.

  • No macOS support: Mac users can neither generate a code to assist others nor use a code to connect to Windows — a serious inconvenience for cross-platform support.

  • No file transfer: You can’t share or exchange files directly during a session — you’ll have to rely on messaging apps or cloud services. If you need fast, two-way file transfer, consider Quick Assist’s top alternative — DeskIn.

  • Time-limited pairing codes: Each security code expires after a short time, so beginners may find it frustrating to reconnect.

  • No unattended access: Each session requires manual approval from the remote user — meaning you can’t connect to an unattended device.

💡 Tip: If these limitations make Quick Assist unusable for you, skip ahead to our “Best Quick Assist Alternatives” section.

How to Download and Use Quick Assist

Since Quick Assist is a native tool in Windows 10 and Windows 11, you usually don’t need to download it. However, if it’s missing, you can manually install it from the Microsoft Store.

Here’s how to use Quick Assist on Windows:

Step 1: The helper opens “Quick Assist,” clicks “Assist another person,” and signs in with their Microsoft account.

Step 2: The system generates a 6-digit security code — share this code with the person who needs help.

Step 3: The recipient opens “Quick Assist,” enters the code under “Get assistance.”

Step 4: The recipient chooses “Share screen” to allow the helper to view their desktop.

Step 5: The helper can click “Request control” to remotely operate the device after the recipient clicks “Allow.”

Step 6: Either side can click “Stop sharing” anytime to end the session.

The Best Quick Assist Alternative: Seamless Windows–Mac Connectivity

 Best Quick Assist Alternative

DeskIn is a powerful remote desktop solution and an excellent Quick Assist alternative — especially known for its cross-platform compatibility. Whether you’re using Windows, macOS, Android, or iOS, DeskIn lets you connect and control devices effortlessly and securely.

📥 Want to try it? DeskIn offers a free version with enterprise-grade encryption for safe and reliable use!

free download DeskIn

Key advantages of DeskIn:

  • Strong compatibility: Works seamlessly across Windows and macOS, as well as Android and iOS.

  • High-speed file transfer: Supports unlimited file types and sizes, with speeds up to 12MB/s for smooth workflow.

  • Flexible connection options: Connect via temporary codes, preset passwords, or unattended access. Supports Wake-on-LAN for remote startup.

  • Rich collaboration tools: Includes features like screen extension, screen mirroring, voice chat, annotations, and clipboard sharing.

  • Easy to use: Just install DeskIn on both devices, log into the same account, and connect using the target device’s ID and password.

How to Connect Two Computers with DeskIn

Step 1: Download DeskIn from the official website and install it on both computers. Log in with the same DeskIn account.

Step 2: On the Windows client, find your other device in the device list, click it, enter the security password or temporary code, and you’re connected.

📥 Try it now — click to connect instantly with DeskIn!

free download DeskIn

How to Fix Quick Assist Not Opening

If “Quick Assist won’t open,” freezes, or crashes, don’t panic. Try these troubleshooting steps:

Step 1: Reset Microsoft Store cache.

Press Windows + R, type wsreset.exe, and hit Enter. Wait about 10 seconds for it to reset and reopen Microsoft Store.

Step 2: Check for Windows updates.

Go to Settings > Update & Security > Windows Update and install all pending updates.

Step 3: Install or repair Microsoft Edge WebView2.

Quick Assist depends on this component. Windows 11 users have it built in; Windows 10 users may need to manually install it from Microsoft’s website.

Step 4: Reinstall Quick Assist via PowerShell.

Run PowerShell as Administrator and enter:


Step 5: Run System File Check.

windows system file check

Open Command Prompt (Admin), type sfc /scannow, and press Enter to repair system files.

Step 6: Create a new local user account.
If the issue persists, try creating a new Windows account and launch Quick Assist there.

If none of these work, consider switching to a more stable remote support tool such as DeskIn, as mentioned earlier.

Conclusion

In summary, Quick Assist is a convenient, free solution for quick, same-platform remote support within Windows. However, its lack of macOS support and limited functionality make it less flexible.

If you often need to connect across different systems (like macOS) or require advanced features such as file transfer or unattended access, a more robust tool like DeskIn will give you a smoother, more professional remote collaboration experience.

📥 Try DeskIn for free today and experience powerful, high-speed remote access!

free download DeskIn

Quick Assist FAQ

What should I do if my Quick Assist security code expires?

Simply generate a new 6-digit code within Quick Assist and share it again. Each code expires after about 10 minutes for security reasons.

Is it safe to uninstall Quick Assist?

Yes. Uninstalling Quick Assist won’t affect your Windows system stability. However, it’s generally not recommended unless required for system or policy reasons.

Can the recipient end the remote session anytime?

Yes. The person receiving help can stop sharing or close Quick Assist anytime, instantly ending the session — full control remains in their hands.

What other software can remotely control a computer?

Popular remote desktop tools include TeamViewer, AnyDesk, and Chrome Remote Desktop. For users who need smoother performance and advanced features like cross-platform file transfer, DeskIn is an excellent “Swiss Army knife” solution for professional use.

What remote desktop tools do people use abroad?

Globally, TeamViewer and AnyDesk are the most recognized. However, for those needing seamless Windows–Mac connectivity, DeskIn offers superior performance — including ultra-fast file transfers and 4K-quality remote sessions, perfect for professionals and creative teams.

 Is AweSun Really That Powerful

TECHNOLOGY

Is AweSun Really That Powerful? An In-Depth Review of Its 7ms Zero Latency, 8K Resolution and Security

When searching for remote work solutions, many business users have faced headaches over licensing and stability issues — especially around commercial use. AweSun, a remote desktop software that has gained significant attention, is often praised for its smooth performance. Yet, online discussions frequently raise doubts about its legitimacy and security, making “Is AweSun safe?” one of the most common questions from users.

In this article, we’ll take a deep dive into AweSun’s technical performance, evaluate the security concerns surrounding it, and offer hands-on usage guidance and safer alternatives — helping you make an informed, balanced decision.

Further Reading

AweSun’s Company — Is Security the Main Concern?

For many users, trust in AweSun has wavered due to a lack of transparency from its developers. The main issue lies in the company’s failure to disclose a verified physical business address — a basic legal requirement in many countries. Without this, pursuing accountability in legal disputes becomes difficult.

Adding to the skepticism, online communities like Reddit are filled with repetitive, overly positive AweSun posts that appear to be bot-generated or from fake accounts — damaging the credibility of its reputation.

From a technical standpoint, AweSun does use encryption during transmission and is generally safe for everyday use. However, its parent company Oray’s Chinese background and subsequent restructuring under a Singapore-registered entity called AweRay have raised questions about data handling and jurisdiction.

For highly sensitive use cases, cybersecurity experts often recommend pairing AweSun with a VPN for added protection. Alternatively, users can skip the complexity and choose a more transparent, enterprise-grade solution like DeskIn, which offers full data protection by design.

H2: Why AweSun Remote Stands Out

AweSun homepage

After addressing its security concerns, it’s only fair to assess AweSun’s actual performance as a remote desktop software. The company emphasizes its focus on ultra-performance — delivering high-frame-rate, lag-free remote control. But how realistic are these claims? Let’s take a closer look.

7ms “Zero-Latency” Response

AweSun claims to achieve an impressive 7ms response time using its proprietary technology, providing users with a virtually zero-lag experience. This ultra-low latency significantly improves responsiveness during remote sessions, making it suitable for precision-based design, data entry, or document work — all with near-local feedback speed.

8K Image Quality Support

AweSun also highlights its support for 8K-quality remote streaming, delivering incredibly sharp visuals. Through lossless color restoration, every visual detail and shade is reproduced with high accuracy — ideal for graphic designers and video editors who demand color precision and image clarity, even over a remote connection.

Enterprise-Grade Remote Services

AweSun provides a comprehensive remote service framework for enterprise clients, covering IT maintenance, remote work collaboration, and live tech support. It also offers APIs and SDKs for system integration, allowing organizations to automate and customize workflows — making it suitable for businesses of various sizes and technical needs.

AweSun Tutorial

Once you understand AweSun’s key features, getting started is fairly simple. Here’s a quick step-by-step guide from installation to your first connection.

Steps:

  1. Visit the official AweSun website or app store, download, and install the software.

  2. Launch the program — you can use the portable “green” version or install the full version — then register for an account.

  3. On the main screen, enter your partner’s device ID to initiate a remote control session.

how to connect awesun

AweSun — Strengths and Weaknesses

Although AweSun shines in technical specs, users have reported several operational issues. The most common ones include frozen screens, no sound during sessions, or connections stuck on “connecting” indefinitely. Below is a summary of its pros, cons, and limitations.

Advantages

Disadvantages

Smooth, fast performance

Login errors even with correct credentials

Dual control modes on mobile: touch & pointer

Black screen during sessions

Frequent lag, failed connections, “stuck” sessions

Comprehensive free version

Lacks Android remote control, drawing tablet, virtual/extended/mirrored displays, file transfer between mobiles, WOL, voice chat, whiteboard

Complete enterprise service framework

Poor transparency — no public address, suspected fake reviews

Best Remote Desktop Alternative — DeskIn

Recommended remote desktop software — DeskIn

Given AweSun’s occasional connection lag, long waiting times, and user concerns about privacy and transparency, DeskIn stands out as a far more stable and secure alternative.

Aspect

AweSun Weaknesses

DeskIn Advantages

Connection Stability

The connection process may lag, take a long time to establish, or remain stuck on “Connecting.”

Offers faster and more stable connections — long-lasting, smooth, and drop-free.

Feature Completeness

Does not support advanced collaboration features such as virtual display, extended screen, mirrored screen, or voice calls.

Provides multiple screen management and collaboration tools — including extended display, screen mirroring, voice call, annotations, and shared clipboard.

Mobile Operation

File transfer is not supported on mobile devices.

Enables file transfer between any devices — phone to PC, PC to PC, or phone to phone.

Remote Wake-Up

Does not support WOL (Wake-on-LAN).

Supports Wake-on-LAN (WOL) for remote startup over a local network.

Enterprise Security & Transparency

Company transparency is lacking; no physical address publicly disclosed.

Officially lists a physical headquarters address in Singapore, with greater business transparency.

If you’re looking for a high-performance, safety-focused, and cost-effective remote access solution, DeskIn is a great choice. Every new device login is verified via email, and data transmission is protected by AES-256 encryption. It also supports privacy screen mode, black/white device lists, and advanced session protection.

With 200+ global relay nodes, DeskIn ensures high connection success rates, stable quality, and zero session time limits.

📥 Want to try it out? DeskIn offers a free version with enterprise-grade security — safe, fast, and reliable!

free download DeskIn

Take a quick look at DeskIn’s advantages:

  • High connection stability and quality: With over 200 global nodes, DeskIn ensures a high connection success rate, no time limits, and zero disconnections.

  • Software security: Both registration and new device logins require email verification.

  • Strong compatibility: Supports seamless connections and remote access across Windows, iOS, macOS, and Android platforms.

  • Remote connection security: Uses AES-256 encryption, allows setting up whitelists and blacklists, secure passwords, and supports enabling privacy screen mode or locking the remote screen to block suspicious device IDs and prevent risks.

  • Flexible connection options: Supports connecting via temporary codes without needing a password; you can also use a preset secure password to access remote devices anytime. Supports Wake-on-LAN (WOL).

  • Rich functionality: Beyond remote access, DeskIn offers various collaboration and screen management tools, such as extended screen, mirrored screen, voice calls, annotations, shared clipboard, and digital drawing tablet support.

Setup takes only two steps:

  1. Download and install DeskIn on all target devices.

  2. Register and sign in using the same account.

📥 Click here to try DeskIn for free!

free download DeskIn

Common Questions About AweSun

How do I fix AweSun’s frozen screen issue?

If your AweSun remote session freezes, check the network connection on both ends and restart the software. For more stable performance, consider switching to DeskIn, which has higher success rates and smoother operation.

How do I fix AweSun’s no-sound issue?

Ensure the audio transmission feature is enabled and that your device’s speaker settings are correct. If the issue persists, DeskIn provides excellent audio synchronization and stable playback.

What is AweSun’s “Green Version”?

The “Green Version” is AweSun’s portable, installation-free executable. Simply right-click and run it as administrator — perfect for temporary or on-the-go use cases.

Conclusion

All in all, AweSun demonstrates impressive technical potential — its claimed 7ms latency and 8K-quality streaming make it an attractive option for performance-focused users seeking a free remote access tool. However, concerns around security transparency and connection reliability cannot be ignored.

If data safety and connection stability are your top priorities, DeskIn clearly delivers stronger, more consistent performance and tighter security protections — making it the more trustworthy long-term choice.

📥 Try DeskIn Free Today!

free download DeskIn

Ultimately, the right solution depends on your priorities for performance, security, and budget — but between the two, DeskIn stands out as the more well-rounded and dependable remote access software.

anyviewer-review

TECHNOLOGY

s AnyViewer Really Perfect? After Our In-Depth Test, We Found a Better Choice!

When searching for reliable remote desktop software, the name AnyViewer probably comes up quite often. With its clear free and commercial-use policy, it has quickly caught the attention of both individual users and businesses. However, before making it your default tool, it’s worth taking a deeper look into the company behind AnyViewer and what the product truly offers — this is the key first step to making a smart decision.

So, what exactly makes this software stand out? Is it really as easy to use as it claims? In this review, we’ll start by introducing the background of the company behind AnyViewer, then explore its main features, walk through how to use it step by step, and provide an honest assessment of its strengths and weaknesses. Finally, we’ll compare it with another excellent tool — DeskIn — to help you find the remote connection solution that best fits your needs.

Further reading:

About the Company Behind AnyViewer

AnyViewer Home Page

AnyViewer was developed by AOMEI International Network Limited, a technology company focused on remote access and IT support solutions. The company is committed to creating secure, fast, and easy-to-use high-performance remote desktop software to meet the diverse needs of both personal and enterprise users.

AnyViewer is a secure, fast, and user-friendly remote access tool that allows you to easily perform cross-device desktop control, file transfers, and real-time technical support. Thanks to its low latency, high-quality video, and support for unattended access, it’s a practical solution for individuals working from home, as well as IT professionals managing devices and providing remote assistance.

What Makes AnyViewer Stand Out

After understanding the basics of AnyViewer, you might be wondering — what makes it stand out among so many remote desktop tools? Which of its unique features truly meet your remote access needs? Let’s take a closer look at what sets it apart.

Great for Both Personal and Business Users

One of AnyViewer’s biggest strengths is that both personal and business users can use its feature-rich version for free. The free edition includes not only the core remote control features but also additional useful tools like file transfer and unattended access — meaning most remote work needs can be met without paying a cent.

No Time Limit or Commercial Use Restrictions

Unlike many remote desktop programs, AnyViewer’s free version has no time limits and no commercial-use detection restrictions. This means you can use it freely as needed, without worrying about sudden disconnections or being flagged for commercial use — offering maximum flexibility and convenience for all types of users.

High-Quality Remote Connections

AnyViewer uses advanced video encoding technology that compresses data efficiently without sacrificing image quality, ensuring ultra-low latency performance across various network conditions. This makes it capable of delivering smooth and crisp visuals even when streaming HD videos or playing games remotely — perfect for tasks that demand high visual fidelity.

How to Use AnyViewer for Remote Control

After seeing all these features, you’re probably eager to try AnyViewer yourself. Below is a clear, easy-to-follow guide from installation to actual remote connection setup.

Further reading:

Step 1: Download and install AnyViewer on both computers you want to connect. Launch the software, click “Register” on the main screen, and create a new account.

Step 2: Log in to the same account on both devices. Once logged in, AnyViewer automatically binds both devices to your account for easy management.

Step 3: From the “Device” list, select the computer you want to control, click “One-click control,” and you’ll be instantly connected to the remote desktop.

Click Remote Control in AnyViewer

AnyViewer: Advantages and Disadvantages

Although AnyViewer provides convenient free access, many users have reported a recurring problem: connection timeouts. This not only disrupts workflow but also raises concerns about reliability.

Here’s a summary of AnyViewer’s pros, cons, and pricing:




AnyViewer

Advantages

Free for both personal and business use

No time limits

Simple and clean interface

Disadvantages

Poor connection stability; frequent failures

Optimization issues; latency remains high even for premium users

No Linux support

Pricing

Free version: up to 10 devices

Professional plan: $3.6/month, up to 100 devices

Enterprise plan: NT$16.4/month, up to 300 devices

DeskIn vs. AnyViewer: A Head-to-Head Comparison

DeskIn Home Page

After extensive testing, we found that DeskIn is a truly outstanding alternative to AnyViewer. It not only solves the key pain points mentioned earlier but also delivers superior performance in multiple critical aspects.

Feature

DeskIn

AnyViewer

Platform Support

Windows, macOS, iOS, Android

Windows, macOS, iOS, Android (Note: some advanced features are unavailable or limited on macOS)

Video Quality & Smoothness

4K 60FPS, 4:4:4 color accuracy, latency under 40ms

Average performance; users report connection instability

File Transfer

Up to 12 MB/s, no file size limit

Free version limited to 500 KB/s, 100 MB per file

Pricing & Commercial Policy

Feature-rich free version, commercial use allowed

Limited free features, commercial use not allowed

Advanced Features

Screen extension, voice chat, whiteboard annotations, Wake-on-LAN

Some advanced features (e.g. privacy mode, game mouse, screen wall) not supported on macOS

Security

AES-256 encryption, two-factor authentication, privacy screen, device whitelist/blacklist

ECC 256-bit encryption, two-factor authentication

If you’re looking for a stable and efficient remote desktop solution, DeskIn is an excellent choice. It supports ultra-high-definition 4K video with minimal delay — making remote operation feel as smooth as local use. Its strong cross-platform compatibility enables seamless connectivity between Windows, macOS, iOS, and Android, and users consistently praise its stable performance.

📥 Want to try it? DeskIn offers a free version with enterprise-grade encryption — secure and reliable!

free download DeskIn

DeskIn’s Key Advantages

  • Exceptional stability: Over 200 global server nodes, high connection success rate, no session time limits, and significantly fewer disconnections.

  • 4K UHD & Low Latency: Up to 4K60FPS resolution with under 40ms latency, ensuring fluid and crisp visuals.

  • Excellent compatibility: Works smoothly across Windows, macOS, iOS, and Android. Unlike AnyViewer’s 500KB/s transfer speed, DeskIn supports 12MB/s transfers and effortless Windows–Mac connectivity.

  • Rich functionality: Beyond remote access, DeskIn provides extended/mirrored displays, voice chat, annotations, and clipboard sharing.

  • Ideal for gamers: Offers ≤40ms latency, supports 4K60FPS/2K144FPS, customizable touch controls, and external gamepad support — enabling smooth cross-platform gaming on phones, tablets, or PCs.

Conclusion

After an in-depth evaluation of multiple remote desktop tools, our top recommendation is clear: for users seeking maximum stability, ultra-low latency, and seamless cross-platform performance, DeskIn proves more comprehensive than AnyViewer.

It not only resolves key issues like connection instability and lag but also provides 4K video quality and advanced collaboration tools, meeting the needs of professionals and businesses alike. DeskIn is without doubt the more reliable choice for modern remote work.

Installing DeskIn takes just two simple steps:

  1. Download and install the DeskIn client on all devices you want to connect.

  2. Create a DeskIn account and log in on each device.
    📥 Click here to start using DeskIn for free!

free download DeskIn

FAQ: Common Questions About Remote Desktop Software

Is DeskIn free to use?

Yes. DeskIn offers a free version for personal use with full core functionality — even suitable for commercial use. Paid plans are available for users who need more device management or advanced performance, such as the Standard Edition (optimized for office use), Gaming Edition, and Performance Edition (ideal for design and video editing).

Is AnyViewer safe?

Yes. AnyViewer employs 256-bit ECC encryption and supports two-factor authentication to ensure that only authorized users can access your devices securely.

What are the best alternatives to AnyViewer?

Popular remote desktop tools include TeamViewer, AnyDesk, and Chrome Remote Desktop. However, these often have stricter free-use limitations or less stable connections. In comparison, DeskIn’s free version supports commercial use and offers advanced features such as 4K video, sub-40ms latency, and high-speed file transfers through a globally distributed server network for exceptional stability and speed.

Don't miss out.

Don't miss out.

Don't miss out.

Contact Us

Email: support@deskin.io

Office: 991D Alexandra Road #02-17, Singapore 119972

Copyright © 2025 Zuler Technology PTE. LTD. All rights reserved.

Contact Us

support@deskin.io

991D Alexandra Road #02-17

Singapore 119972

Copyright © 2025 Zuler Technology PTE. LTD. All rights reserved.

Contact Us

Email: support@deskin.io

Office: 991D Alexandra Road #02-17, Singapore 119972

Copyright © 2025 Zuler Technology PTE. LTD. All rights reserved.