If you've been using Microsoft's Remote Desktop app, you may have noticed some recent changes that raise questions about whether you're using the right version, or if something's gone wrong. Starting May 27, 2025, the Remote Desktop app will no longer be supported. Microsoft is replacing it with the new, unified Windows App, designed to offer better integration with services like Windows 365, Azure Virtual Desktop, and RemoteApp.

In this guide, we'll walk you through the Windows App, how to install it, use it effectively, and explore its key features. We'll also introduce an alternative solution, DeskIn, which could better fit your remote desktop needs depending on your specific use case. Click here to download DeskIn.

Overview: Microsoft Remote Desktop vs. The Windows App

If you've been using Microsoft Remote Desktop on Mac, you might have noticed its recent name and functionality changes, since Microsoft has already released the unified Windows App on Mac's App Store. It reflects Microsoft's shift towards a more integrated platform that offers a comprehensive solution for connecting to Windows devices, virtual desktops, and cloud services.

This change has led to mixed references across forums, support pages, and download sources, leaving some users uncertain about whether they are using the correct version or if something has gone wrong during the installation process. As the Windows App becomes the standard tool, it's important to understand the differences and why this update is beneficial for remote desktop access.

What's the Difference?

For years, the Microsoft Remote Desktop app was the primary tool for connecting from macOS to Windows PCs. However, in 2024, Microsoft rebranded its remote desktop solution under the Windows App umbrella. The Windows App replaces the legacy Microsoft Remote Desktop client and introduces significant improvements, including enhanced integration with Windows 365, Azure Virtual Desktop, and other Microsoft services.

As the Microsoft Remote Desktop is shutting down, if you still want to enjoy the flexibility of remote control, it's advisable to make the switch to the Windows App for continued support, security updates, and access to newer features designed to improve your remote access experience.

Platform Support

The Windows App is now the go-to solution for remote desktop access across multiple platforms:

macOS (version 12 and later)
Windows 10/11
iOS/iPadOS
Web (preview)

While the Microsoft Remote Desktop app was the preferred option in the past, the Windows App now offers expanded compatibility and a more modern interface for users across various devices. For macOS users looking to control Windows PCs remotely, the Windows App provides a streamlined and efficient way to manage remote connections, ensuring a smoother experience across different platforms.

How to Use the Windows App for Remote Desktop Access

Now that you understand the difference between Microsoft Remote Desktop and the new Windows App, it's time to see how the updated experience works. Whether you're accessing a remote PC, logging into your Cloud PC from a tablet, or managing a virtual desktop in Azure, the Windows App simplifies the process with a more intuitive setup. Here's how to get started.

Step 1: Download the Windows App

To begin, you'll need to install the Windows App on your device. Fortunately, the Windows App for desktop is available across multiple platforms:

Windows: Available through the Microsoft Store.
macOS: Download via the Mac App Store.
iOS / iPadOS / Android: Available on the App Store and Google Play.
Web version: Access through supported browsers at "https://windows.cloud.microsoft".

If you're still searching for where to get the tool, just look for "Windows App download" in your device's app store or visit Microsoft's official website.

📌 Tips: Make sure your operating system meets the minimum requirements. On Windows, for example, you'll need Windows 10 version 1903 or later.

Step 2: Add a New Connection

Once installed, launch the Windows App and click "+ Add" to begin creating your first connection. You'll be prompted to choose from several connection types:

Remote PC: Enter the IP address or name of the Windows PC you want to control. This is ideal for one-on-one direct access.
Workspaces: These are pre-configured by your organization and can include virtual desktops or RemoteApp programs.
Cloud PC / Windows 365: Sign in with your Microsoft 365 account to access your cloud-hosted desktop.
Azure Virtual Desktop: For enterprise use, sign in with your work account to connect to virtual environments hosted on Azure.

After entering the required information, save the connection for quick access later.

Step 3: Connect and Control

Once your connection is set up, simply select it from your list and click "Connect". You'll be prompted to enter your credentials (if not saved earlier), and within seconds, you'll be controlling your remote environment.

You can interact with your remote PC just like you would on a local machine, open files, run apps, and even use multiple monitors (if supported). The Windows App also supports clipboard syncing, printer redirection, and dynamic resolution scaling for a seamless user experience.

Setup Remote Resources in Windows App on PC

Extra Tip: A Better Option Instead of the Windows App

While the Windows App offers a more modern and unified remote desktop experience, it may not suit everyone's needs. Some users find its setup a bit complex, especially when dealing with network configurations, cloud permissions, or multiple sign-in steps. If you're looking for a more straightforward, lightweight, and flexible alternative, DeskIn is worth considering.

DeskIn is an all-in-one remote access software that lets you connect two of your computers from anywhere, whether they are PCs or Macs, without the hassle of VPNs, corporate accounts, and cloud subscriptions. It's designed for personal users, freelancers, IT support professionals, and small businesses who need secure and fast remote access without the learning curve. Click here to download DeskIn.

👍 Why Choose DeskIn over the Windows App:

Faster Setup: Download, install, and connect in minutes—no need to configure RDP ports or cloud workspace logins.
Cross-platform Support: Control Windows from Mac, iOS, Android, or another Windows PC effortlessly.
High-Speed Performance: Optimized for low-latency connections even on slower networks.
Free for Personal Use: Unlike some remote solutions, DeskIn's version is completely free to use.
No Account Required (Optional Login): You can use DeskIn without registering, making it ideal for quick, one-time remote sessions.

If you've decided to use DeskIn as an alternative method, follow these simple steps to get started.

Visit the official DeskIn download page and choose the version for your system (Windows or macOS).
Run the installer and open the application. No account is required, though you can log in for additional features.
To access a remote device, enter the DeskIn code displayed on the host computer. To be controlled, just share your DeskIn code with the person connecting.

Remote Desktop via DeskIn Instead of Windows App

Once the connection is established, you can instantly control the remote PC with full keyboard and mouse support, file transfer, and HD-quality screen sharing.

Whether you're accessing your home PC while traveling, helping a family member troubleshoot a device, or simply want a more intuitive alternative to the remote desktop Windows app, DeskIn gives you everything you need with less complexity.

FAQs About the Windows App for Remote Desktop

Will the old Remote Desktop app still work after May 2025?

No. Microsoft has officially announced that the classic Remote Desktop app will reach end-of-support on May 27, 2025. After this date, the app will no longer receive updates, security patches, or official support. While it may still function temporarily on some devices, continued use could expose you to potential security risks or compatibility issues, especially with newer Windows 10/11 updates.

To stay secure and benefit from improved cloud integration, users are strongly encouraged to switch to the Windows App for Remote Desktop, which supports features like Azure Virtual Desktop, Windows 365, and RemoteApp in a more seamless experience.

Does the Windows App support Windows 10?

Yes, the Windows App remote desktop client fully supports Windows 10 and Windows 11. Whether you're using it on a Windows 10 PC to access another computer or setting up a session from macOS, iOS, or even the web (preview), the Windows App is designed for wide compatibility.

This makes it a reliable replacement for the old Remote Desktop tool, especially for enterprise users who need consistent performance across Windows 10 environments. If you're using Windows 10 and want to try out the new platform, simply search for Windows App download from the Microsoft Store and follow the installation steps outlined earlier.

Summary: Try the Windows App for Remote Desktop or Not?

The Windows App for Remote Desktop is Microsoft's new standard, offering better integration, modern design, and cross-platform support. If you're still using the old Remote Desktop app, it's time to switch, especially with support ending in May 2025.

That said, if you want a more intuitive alternative, DeskIn is a great choice for faster setup and smoother remote access. Whether you go with the Windows App or explore another option like DeskIn, the key is finding a remote desktop solution that fits your workflow best. Ready to switch? Start with the Windows App download, test it out, and see if it meets your needs, or try DeskIn for a different, often more user-friendly approach.

Click here to download

What’s next?

View All

How to Enable Remote Desktop on Windows 10 [Best Guide]

How to Enable Remote Desktop Windows 10: Easy Guide & Error Fixes

Want to enable Remote Desktop on Windows 10 but can't find the option or encounter connection issues? You're not alone. Many users run into confusion because Remote Desktop isn't available on all Windows 10 editions, or they miss a few critical setup steps.

In this guide, we'll walk you through how to quickly enable Remote Desktop on Windows 10, explain the system requirements you need to meet, and help you troubleshoot common problems. Read on to turn on Remote Desktop smoothly and start controlling your PC remotely!

System Requirements to Allow Remote Desktop on Windows 10

Before enabling Remote Desktop on your Windows 10 PC, it's essential to ensure that your system meets the requirements. These requirements ensure that Remote Desktop can function properly and allow for a smooth remote connection. Below are the key factors you need to consider.

Windows 10 Pro, Enterprise, or Education Edition: Remote Desktop is not supported on Windows 10 Home. If you're using the Home edition, you will need to upgrade to Windows 10 Pro, Enterprise, or Education to enable the feature.
Stable Network Connection: For Remote Desktop to function properly, both the local and remote PCs must be connected to a stable and reliable network. A poor or intermittent internet connection could result in dropped sessions or poor performance.
Administrator Account Permissions: To enable Remote Desktop on Windows 10, you need to have administrative privileges on the PC. The account you're using must have permission to make system changes, including enabling Remote Desktop.
PC Must Be Powered On and Connected to the Internet During Remote Sessions: For remote access to work, the target PC must be powered on and connected to the internet. If the PC is asleep or turned off, the remote connection will fail.

By ensuring your system meets these requirements, you can avoid potential issues when setting up Remote Desktop. In the next section, we'll guide you through the steps to enable Remote Desktop on Windows 10.

Detailed Steps to Turn on Remote Desktop on Windows 10 PC

Enabling Remote Desktop on Windows 10 allows you to remotely access your PC from another device, making it easier to work or troubleshoot from a distance. Follow the steps below to set up Remote Desktop on your Windows 10 device.

Step 1. Open Settings (Win + I > System)

Press the "Windows key + I" to open the Settings app.
In the Settings window, click on the "System" option to proceed.

Step 2. Find and Turn On Remote Desktop

Scroll down within the "System" section until you find Remote Desktop.
Toggle the switch to "On" to enable the feature.
You will see a confirmation prompt; click "Confirm" to activate Remote Desktop.

Set Up Remote Desktop Feature on Windows

Step 3. Confirm and Allow Access

Once Remote Desktop is turned on, you will need to confirm that your PC is accessible remotely.
Windows will show the PC name, which you'll need to connect from another device.
Make sure the Remote Desktop feature is enabled for remote access.

Step 4. Adjust Firewall Settings

To ensure your PC can accept remote connections, you need to allow Remote Desktop traffic through the firewall. Follow these steps:

Open the "Control Panel" by pressing "Win + R", typing "control", and pressing "Enter".
Go to "System and Security", and then select "Windows Defender Firewall".
In the left-hand menu, click "Allow an app or feature through Windows Defender Firewall".
Ensure that Remote Desktop is checked for both "Private" and "Public" network profiles.

Enable Remote Desktop on Windows Firewall Settings

Step 5. Add Additional Users if Needed

By default, only users with administrator privileges can remotely access the PC. If you want to grant access to other users, follow these steps:

In the Remote Desktop settings, click on "Select users that can remotely access this PC".
You will be prompted to add the usernames of users you wish to grant access to. Enter the name of the user, and click "Add".
These users will now be able to connect remotely to your PC, provided they have the correct login credentials.

How to Find Your Windows 10 Computer Name or IP Address

After enabling Remote Desktop, you'll need your computer's name or IP address to establish a successful connection from another device. Here's how to quickly find this information on Windows 10.

Find Your Computer Name

Press "Win + I" to open the Settings app.
Navigate to "System > About".
Under the "Device specifications" section, look for Device name — this is your computer's name, which you'll use for Remote Desktop connections.

Find Your IP Address

Press "Win + R", type "cmd", and press "Enter" to open the Command Prompt.
In the Command Prompt window, type "ipconfig" and press "Enter".
Look for the IPv4 Address under your active network connection. This is your PC's IP address.

After you've got all the information you need, you can start to connect with the Remote Desktop Connection to easily remote access another Windows computer!

👀 Tips:

If you are connecting within the same local network (LAN), using the Device name is usually enough.
For connections over the internet, you might need the public IP address and configure router settings like port forwarding.

Common Fixes About Remote Desktop Windows 10 Activation

Even after following the setup steps, you might encounter issues when trying to activate or use Remote Desktop on Windows 10. Below are answers and solutions to some of the most common problems.

Can't Find Remote Desktop Connection Windows 10?

If you can't locate the Remote Desktop settings or app on your Windows 10 device, it could be due to one of the following reasons:

Windows 10 Home Edition: Remote Desktop is not available on Windows 10 Home. You will need to upgrade to Windows 10 Pro, Enterprise, or Education to access this feature.
Feature Not Enabled: Even on supported editions, Remote Desktop may not be turned on by default. Follow the steps outlined earlier to enable it manually.
Hidden Settings: Sometimes, system updates or IT policies may hide Remote Desktop settings. Ensure your Windows 10 installation is up-to-date and check with your system administrator if needed.

Cannot Use Remote Desktop Connection on Windows 10?

If you have enabled Remote Desktop but still cannot connect, check the following:

Firewall Settings: Ensure that Remote Desktop is allowed through Windows Defender Firewall. Go to "Control Panel > Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall", and make sure Remote Desktop is enabled for both private and public networks.
Network Configuration: Remote Desktop requires a stable network connection. If you're connecting over the internet, you may need to configure port forwarding (TCP 3389) on your router.
User Permissions: By default, only administrator accounts are allowed to connect remotely. Make sure the user account you are trying to use has remote access permission. You can add users in "Settings > System > Remote Desktop > Select users that can remotely access this PC".

Does Remote Desktop Connection Come with Windows 10?

Remote Desktop Connection is included in certain editions of Windows 10, but not all:

Included: Windows 10 Pro, Enterprise, and Education editions come with built-in Remote Desktop functionality.
Not Included: Windows 10 Home edition does not support Remote Desktop hosting (only connecting to other PCs is possible).
- If you're using Windows 10 Home and want to enable Remote Desktop hosting, you will need to upgrade to a Pro version or explore third-party remote desktop software alternatives.

Bonus: An Easier Alternative to Remote Desktop - DeskIn App

While Windows 10's built-in Remote Desktop is powerful, it can sometimes be complicated to set up, especially if you're using the Home edition, dealing with network configurations, or facing firewall restrictions. If you're looking for a faster, easier, and more flexible way to access your PC remotely, DeskIn is a highly recommended alternative.

Click here to download DeskIn

👀 DeskIn offers:

No version limitations: Works across Windows 10 Home, Pro, and other editions.
Simple setup: No need to configure firewalls or ports.
Cross-platform access: Connect from Windows, macOS, Android, iOS, and even Web browsers.
High-speed performance: Optimized for smooth remote sessions, even on lower bandwidths.

With DeskIn, you can start remote control in just a few clicks, no complicated system settings required. Here are the brief steps for you to use it.

Download and install DeskIn on both your local and remote devices.
Sign up and log in with the same DeskIn account on both sides.
Get the DeskIn ID of the remote device you want to control.
Enter the ID and connect, then enjoy a smooth and secure remote session instantly.

Final Words

Enabling Remote Desktop on Windows 10 can greatly enhance your productivity, whether you're accessing work files from home or providing support to another PC. By following the correct setup steps and addressing common issues, you can ensure a smooth and secure remote connection.

If you find Remote Desktop too complicated or limited by system requirements, tools like DeskIn offer a simpler and more flexible alternative. Choose the method that best fits your needs, and enjoy seamless remote access on Windows 10!

Click here to download DeskIn

How to Enable Remote Desktop on Windows 10 [Best Guide]

How to Enable Remote Desktop Windows 10: Easy Guide & Error Fixes

System Requirements to Allow Remote Desktop on Windows 10

Windows 10 Pro, Enterprise, or Education Edition: Remote Desktop is not supported on Windows 10 Home. If you're using the Home edition, you will need to upgrade to Windows 10 Pro, Enterprise, or Education to enable the feature.
Stable Network Connection: For Remote Desktop to function properly, both the local and remote PCs must be connected to a stable and reliable network. A poor or intermittent internet connection could result in dropped sessions or poor performance.
Administrator Account Permissions: To enable Remote Desktop on Windows 10, you need to have administrative privileges on the PC. The account you're using must have permission to make system changes, including enabling Remote Desktop.
PC Must Be Powered On and Connected to the Internet During Remote Sessions: For remote access to work, the target PC must be powered on and connected to the internet. If the PC is asleep or turned off, the remote connection will fail.