If you need to enhance remote video stream quality, you can enable True Color Mode (4:4:4) in the remote control toolbar.

Compatible Environment  

• Operating System: Both controller and controlled devices must run Windows, not supported on Windows 7 or earlier (e.g., Windows XP).

• GPU Requirement: NVIDIA graphics card.

  • Compatible GPU List: https://developer.nvidia.com/video-encode-and-decode-gpu-support-matrix-new (If your GPU is not listed and you require support, please contact support@zulertech.com ).

  • Driver Version:

    • Windows NVIDIA driver version 445.87 or later.

  • DeskIn Version:

    • Both controller and controlled clients must be Enterprise Edition version V1.3.0.0 or above.

Activation Requirements  

• License Requirement:

  • Must purchase the Enterprise 4:4:4 True Color Package.

  • If your enterprise has not purchased it yet, please contact support@zulertech.com

• License Activation:

  • After purchasing the High-Performance Design Package, go to: Console → User Management → License Allocation → True Color Mode License

  • Enable the True Color License for required users.

• On the controlled device, under Security Settings, do not check "Disable Hardware Encoding".

• On the controller device, click on the floating icon, navigate to Display > Advanced > enable "Hardware Encoding > set Encoding Format to H.264.

Verification 

Once enabled, True Color Mode will be activated successfully.