AnyDesk Not Connecting? 9 Ways to Fix It Quickly + The Easiest Alternative

W. Ting

/

10 minutes

/

Updated

Nov 12, 2025

AnyDesk is one of the world’s most popular remote desktop tools, known for its high-speed, low-latency cross-device connection experience. However, many users still encounter issues such as AnyDesk not connecting, connection timeout, or DNS address not found, causing interruptions at work, file transfer failures, or delays in remote support.

This article walks you through 9 effective troubleshooting methods, from the simplest to the most advanced, and recommends DeskIn, a more stable and secure alternative to AnyDesk—helping you maintain a smooth remote desktop connection under any circumstances.

If you want to explore more about remote desktop setups, check out these related guides:

Why Is AnyDesk Not Connecting? Common Causes Explained

When you see messages like “Unable to connect,” “Connection timed out,” or “DNS address not found” while using AnyDesk, it’s usually not caused by a single issue. The table below summarizes the most common situations and their likely causes to help you pinpoint the problem quickly:

Problem Type

Main Cause

Corresponding Fix

1. Network issues

Unstable Wi-Fi, latency, VPN bandwidth usage

✅ Step 1: Check and reconnect your network

2. Firewall blockage

AnyDesk ports (7070, 6568) blocked

✅ Step 2: Allow through firewall

3. Outdated software

Version incompatibility

✅ Step 3: Update or reinstall AnyDesk

4. Incorrect ID

Wrong, changed, or deleted ID

✅ Step 4: Verify remote device ID

5. Server issues

AnyDesk servers under maintenance

✅ Step 5: Check AnyDesk server status

6. DNS errors

DNS cache or configuration issues

✅ Step 6: Reset or change DNS

7. VPN/proxy interference

VPN or proxy bandwidth limits

✅ Step 7: Disable VPN/proxy

8. Background conflicts

Antivirus or startup apps interfering

✅ Step 8: Perform a clean boot

9. Remote desktop conflict

Other remote control apps running

✅ Step 9: Close other remote apps

Too many problems to check one by one?
Download DeskIn — a more stable remote desktop software supporting multi-platform logins and 200+ global nodes to solve all connection problems at once.

free download DeskIn

Learn more about remote connection setting here:

9 Easy Methods to Fix AnyDesk Connection Problems

If you keep getting “AnyDesk not connecting” or “connection timeout” messages, don’t worry! Below are 9 simple and effective fixes to help you restore your connection—no technical skills required.

Method 1: Check If Your Network Connection Is Stable

One of the most common causes of AnyDesk connection issues is unstable or high-latency internet. Check your connection to ensure proper communication.

Steps:

  1. Press Win + R, type cmd, and hit Enter.

  2. Type ping -t 8.8.8.8 and check response times. If they fluctuate heavily or drop packets, your network is unstable.

  3. Use Speedtest to test your internet speed. Try restarting your router or switching to a wired connection for better stability.

    connection speed test

    If the speed is fine but the connection still fails, proceed with the next steps.

Too much hassle?
Try DeskIn — easy to use, highly stable, and powered by 200+ global nodes for seamless remote access.

free download DeskIn

Method 2: Allow AnyDesk Through Firewall

Windows Firewall or antivirus software may mistakenly block AnyDesk. If your internet is fine but connections still fail, check your firewall settings.

Steps:

  1. Press Win + S, search for “Allow an app through Windows Firewall.”

  2. Click “Change settings,” locate AnyDesk, and allow both Private and Public networks.

  3. If not listed, click “Allow another app” and manually add the AnyDesk executable.

If you use antivirus software (e.g., Kaspersky, Norton), go to Network Settings > Exceptions and whitelist AnyDesk.

Example (Kaspersky):

  1. Open Kaspersky → click the gear icon for Settings.

  2. Go to Security Settings > Network Settings.

  3. Change “Monitor all ports” to “Monitor only selected network ports.”

Method 3: Update or Reinstall AnyDesk

If you encounter frequent disconnections or timeout errors, the app may be outdated or incompatible with the latest server version. Update or reinstall the latest version.

Steps:

  1. Open AnyDesk → go to Settings > Access > Updates → enable Auto-update.

  2. If updates fail, uninstall the old version and download the latest installer from the official AnyDesk website.

    update anydesk

Still not working? Try DeskIn — it’s smoother, more reliable, and offers better multi-platform compatibility.

free download DeskIn

Method 4: Verify the Remote Device ID

The “Remote device not accepting connection” error often happens due to an incorrect ID. Make sure both sides input the same 9-digit code.

Common mistakes include:

  • Confusing the number 0 with the letter O

  • Typing errors or missing segments

  • Using an old or reset device ID

    verify device id

If you often connect to multiple devices, DeskIn automatically saves all device IDs and allows one-click access—no need to retype.

free download DeskIn

Method 5: Check AnyDesk Server Status

Sometimes, the issue lies on AnyDesk’s side. Check whether the servers are under maintenance or temporarily down:

  1. Visit Downdetector to see user reports.

  2. Check AnyDesk’s official site for maintenance announcements.

    check anydesk servers status

Method 6: Fix “DNS Address Not Found”

If you see “DNS address not found,” it’s usually due to expired DNS cache or proxy misconfiguration.

Steps:

  1. Press Win + S, type cmd, right-click and select Run as Administrator.

  2. Enter these commands one by one:
    ipconfig /release

    ipconfig /renew

    ipconfig /flushdns

  3. Restart AnyDesk and test the connection again.

Method 7: Disable VPN or Proxy

VPNs and proxies (especially HiNet proxies) can slow down or block AnyDesk.

Steps:

  1. Temporarily disable VPN software (like Surfshark or ExpressVPN).

  2. Check Windows proxy settings: Press Win + R → type inetcpl.cpl → switch to the “Connections” tab, and verify whether the proxy is enabled.

  3. Switch to DNS settings recommended by your local network provider.

Or just use DeskIn — it automatically optimizes global routing with no VPN issues.

free download DeskIn

Method 8: Perform a Clean Boot to Avoid Conflicts

Background processes or antivirus programs can interfere with AnyDesk.

Steps:

  1. Press Win + R, type msconfig, and hit Enter.

  2. Under the General tab, select Selective startup, and uncheck “Load startup items.”

  3. Go to Services, check “Hide all Microsoft services,” then click “Disable all.”

  4. Restart your PC and test AnyDesk again. If you use antivirus software, temporarily disable it and ensure it’s fully closed in Task Manager.

Method 9: Close Other Remote Desktop Apps

Running multiple remote control tools (e.g., TeamViewer, Chrome Remote Desktop) may cause conflicts. Disable or uninstall other apps to prevent connection failures. ou can also try disabling IPv6 (some ISPs cause issues):

  1. Go to Control Panel → Network and Internet → Network Connections.

  2. Right-click your active adapter → Properties → uncheck “Internet Protocol Version 6 (TCP/IPv6).”

  3. Restart your PC.

A More Stable & Faster Alternative — DeskIn

If you’re tired of AnyDesk connection failures, laggy visuals, or blurry screen sharing, try DeskIn — a reliable, high-performance remote desktop software.

DeskIn features 200+ global nodes, intelligent routing, and 4K60FPS / 2K144FPS streaming with <40ms latency. It’s free, multi-platform, and includes premium features like:

  • Remote startup/shutdown

  • Voice chat

  • Screen extension & projection

  • Privacy mode

  • Mobile and web access

DeskIn offers multiple advanced features for free, providing a more stable connection experience and complete cross-platform support than AnyDesk — making it the ideal choice for long-term remote control.

3 easy steps:

  1. Install DeskIn on both computers (Windows/macOS) and log in with the same account.

    free download DeskInlog into your deskin account
  2. Select a device from your list → click Remote Control.

    choose another computer to remote connect
  3. Transfer files, share screens, or make calls during the session.

    two computers share same screen



FAQ — Key Troubleshooting Points

Why does it say “Remote device not accepting connection”?

Usually due to incorrect ID, insufficient permissions, or firewall blocks. Check network settings or switch to DeskIn for instant, hassle-free access.

AnyDesk not working on iPhone?

This may be due to unstable Wi-Fi, outdated app, or system compatibility issues. Restart, update, or use DeskIn for smoother iOS performance.

What other remote desktop apps can I use?

Alternatives include TeamViewer and Chrome Remote Desktop, but DeskIn provides a smoother, higher-quality experience with fewer restrictions.

How to prevent connection issues in the future?

Keep your software updated, ensure stable internet, and configure your firewall properly. Or, simply use DeskIn — it’s stable, secure, and easy to use.

Conclusion: The Fastest, Simplest Way to Fix AnyDesk Connection Issues

This guide covered 9 simple, effective methods to fix AnyDesk connection failures—from checking network status and updating software to disabling VPN and IPv6.

If you prefer a simpler, more reliable solution, DeskIn is the best choice. It’s intuitive, stable, and supports multiple platforms—perfect for remote work, teaching, or collaboration.

👉 Try DeskIn now and enjoy a smoother, safer remote desktop experience.

free download DeskIn

AnyDesk is one of the world’s most popular remote desktop tools, known for its high-speed, low-latency cross-device connection experience. However, many users still encounter issues such as AnyDesk not connecting, connection timeout, or DNS address not found, causing interruptions at work, file transfer failures, or delays in remote support.

This article walks you through 9 effective troubleshooting methods, from the simplest to the most advanced, and recommends DeskIn, a more stable and secure alternative to AnyDesk—helping you maintain a smooth remote desktop connection under any circumstances.

If you want to explore more about remote desktop setups, check out these related guides:

Why Is AnyDesk Not Connecting? Common Causes Explained

When you see messages like “Unable to connect,” “Connection timed out,” or “DNS address not found” while using AnyDesk, it’s usually not caused by a single issue. The table below summarizes the most common situations and their likely causes to help you pinpoint the problem quickly:

Problem Type

Main Cause

Corresponding Fix

1. Network issues

Unstable Wi-Fi, latency, VPN bandwidth usage

✅ Step 1: Check and reconnect your network

2. Firewall blockage

AnyDesk ports (7070, 6568) blocked

✅ Step 2: Allow through firewall

3. Outdated software

Version incompatibility

✅ Step 3: Update or reinstall AnyDesk

4. Incorrect ID

Wrong, changed, or deleted ID

✅ Step 4: Verify remote device ID

5. Server issues

AnyDesk servers under maintenance

✅ Step 5: Check AnyDesk server status

6. DNS errors

DNS cache or configuration issues

✅ Step 6: Reset or change DNS

7. VPN/proxy interference

VPN or proxy bandwidth limits

✅ Step 7: Disable VPN/proxy

8. Background conflicts

Antivirus or startup apps interfering

✅ Step 8: Perform a clean boot

9. Remote desktop conflict

Other remote control apps running

✅ Step 9: Close other remote apps

Too many problems to check one by one?
Download DeskIn — a more stable remote desktop software supporting multi-platform logins and 200+ global nodes to solve all connection problems at once.

free download DeskIn

Learn more about remote connection setting here:

9 Easy Methods to Fix AnyDesk Connection Problems

If you keep getting “AnyDesk not connecting” or “connection timeout” messages, don’t worry! Below are 9 simple and effective fixes to help you restore your connection—no technical skills required.

Method 1: Check If Your Network Connection Is Stable

One of the most common causes of AnyDesk connection issues is unstable or high-latency internet. Check your connection to ensure proper communication.

Steps:

  1. Press Win + R, type cmd, and hit Enter.

  2. Type ping -t 8.8.8.8 and check response times. If they fluctuate heavily or drop packets, your network is unstable.

  3. Use Speedtest to test your internet speed. Try restarting your router or switching to a wired connection for better stability.

    connection speed test

    If the speed is fine but the connection still fails, proceed with the next steps.

Too much hassle?
Try DeskIn — easy to use, highly stable, and powered by 200+ global nodes for seamless remote access.

free download DeskIn

Method 2: Allow AnyDesk Through Firewall

Windows Firewall or antivirus software may mistakenly block AnyDesk. If your internet is fine but connections still fail, check your firewall settings.

Steps:

  1. Press Win + S, search for “Allow an app through Windows Firewall.”

  2. Click “Change settings,” locate AnyDesk, and allow both Private and Public networks.

  3. If not listed, click “Allow another app” and manually add the AnyDesk executable.

If you use antivirus software (e.g., Kaspersky, Norton), go to Network Settings > Exceptions and whitelist AnyDesk.

Example (Kaspersky):

  1. Open Kaspersky → click the gear icon for Settings.

  2. Go to Security Settings > Network Settings.

  3. Change “Monitor all ports” to “Monitor only selected network ports.”

Method 3: Update or Reinstall AnyDesk

If you encounter frequent disconnections or timeout errors, the app may be outdated or incompatible with the latest server version. Update or reinstall the latest version.

Steps:

  1. Open AnyDesk → go to Settings > Access > Updates → enable Auto-update.

  2. If updates fail, uninstall the old version and download the latest installer from the official AnyDesk website.

    update anydesk

Still not working? Try DeskIn — it’s smoother, more reliable, and offers better multi-platform compatibility.

free download DeskIn

Method 4: Verify the Remote Device ID

The “Remote device not accepting connection” error often happens due to an incorrect ID. Make sure both sides input the same 9-digit code.

Common mistakes include:

  • Confusing the number 0 with the letter O

  • Typing errors or missing segments

  • Using an old or reset device ID

    verify device id

If you often connect to multiple devices, DeskIn automatically saves all device IDs and allows one-click access—no need to retype.

free download DeskIn

Method 5: Check AnyDesk Server Status

Sometimes, the issue lies on AnyDesk’s side. Check whether the servers are under maintenance or temporarily down:

  1. Visit Downdetector to see user reports.

  2. Check AnyDesk’s official site for maintenance announcements.

    check anydesk servers status

Method 6: Fix “DNS Address Not Found”

If you see “DNS address not found,” it’s usually due to expired DNS cache or proxy misconfiguration.

Steps:

  1. Press Win + S, type cmd, right-click and select Run as Administrator.

  2. Enter these commands one by one:
    ipconfig /release

    ipconfig /renew

    ipconfig /flushdns

  3. Restart AnyDesk and test the connection again.

Method 7: Disable VPN or Proxy

VPNs and proxies (especially HiNet proxies) can slow down or block AnyDesk.

Steps:

  1. Temporarily disable VPN software (like Surfshark or ExpressVPN).

  2. Check Windows proxy settings: Press Win + R → type inetcpl.cpl → switch to the “Connections” tab, and verify whether the proxy is enabled.

  3. Switch to DNS settings recommended by your local network provider.

Or just use DeskIn — it automatically optimizes global routing with no VPN issues.

free download DeskIn

Method 8: Perform a Clean Boot to Avoid Conflicts

Background processes or antivirus programs can interfere with AnyDesk.

Steps:

  1. Press Win + R, type msconfig, and hit Enter.

  2. Under the General tab, select Selective startup, and uncheck “Load startup items.”

  3. Go to Services, check “Hide all Microsoft services,” then click “Disable all.”

  4. Restart your PC and test AnyDesk again. If you use antivirus software, temporarily disable it and ensure it’s fully closed in Task Manager.

Method 9: Close Other Remote Desktop Apps

Running multiple remote control tools (e.g., TeamViewer, Chrome Remote Desktop) may cause conflicts. Disable or uninstall other apps to prevent connection failures. ou can also try disabling IPv6 (some ISPs cause issues):

  1. Go to Control Panel → Network and Internet → Network Connections.

  2. Right-click your active adapter → Properties → uncheck “Internet Protocol Version 6 (TCP/IPv6).”

  3. Restart your PC.

A More Stable & Faster Alternative — DeskIn

If you’re tired of AnyDesk connection failures, laggy visuals, or blurry screen sharing, try DeskIn — a reliable, high-performance remote desktop software.

DeskIn features 200+ global nodes, intelligent routing, and 4K60FPS / 2K144FPS streaming with <40ms latency. It’s free, multi-platform, and includes premium features like:

  • Remote startup/shutdown

  • Voice chat

  • Screen extension & projection

  • Privacy mode

  • Mobile and web access

DeskIn offers multiple advanced features for free, providing a more stable connection experience and complete cross-platform support than AnyDesk — making it the ideal choice for long-term remote control.

3 easy steps:

  1. Install DeskIn on both computers (Windows/macOS) and log in with the same account.

    free download DeskInlog into your deskin account
  2. Select a device from your list → click Remote Control.

    choose another computer to remote connect
  3. Transfer files, share screens, or make calls during the session.

    two computers share same screen



FAQ — Key Troubleshooting Points

Why does it say “Remote device not accepting connection”?

Usually due to incorrect ID, insufficient permissions, or firewall blocks. Check network settings or switch to DeskIn for instant, hassle-free access.

AnyDesk not working on iPhone?

This may be due to unstable Wi-Fi, outdated app, or system compatibility issues. Restart, update, or use DeskIn for smoother iOS performance.

What other remote desktop apps can I use?

Alternatives include TeamViewer and Chrome Remote Desktop, but DeskIn provides a smoother, higher-quality experience with fewer restrictions.

How to prevent connection issues in the future?

Keep your software updated, ensure stable internet, and configure your firewall properly. Or, simply use DeskIn — it’s stable, secure, and easy to use.

Conclusion: The Fastest, Simplest Way to Fix AnyDesk Connection Issues

This guide covered 9 simple, effective methods to fix AnyDesk connection failures—from checking network status and updating software to disabling VPN and IPv6.

If you prefer a simpler, more reliable solution, DeskIn is the best choice. It’s intuitive, stable, and supports multiple platforms—perfect for remote work, teaching, or collaboration.

👉 Try DeskIn now and enjoy a smoother, safer remote desktop experience.

free download DeskIn

Play x Work
All at Once

1111 Best Deal 25% OFF

1111 Best Deal 25% OFF

DeskIn Remote Game

only $14.32 USD 🎉 Limited on July 16-31

Add promo code: deskinsummer1

Yearly Plan

Gaming Plan $8.13/Month

Performance Plan $12.5/Month
👉 Use Promo Code [DESKIN25]

& Enjoy Premium Features

Yearly Plan

🎮 Gaming Plan $8.13/Month 🚀Performance Plan $12.5/Month
👉 Use Promo Code [DESKIN25] & Enjoy Premium Features

AnyDesk Not Connecting? 9 Ways to Fix It Quickly
AnyDesk Not Connecting? 9 Ways to Fix It Quickly
AnyDesk Not Connecting? 9 Ways to Fix It Quickly

Table of Contents

1111 Best Deal 25% OFF

Yearly Plan

Gaming Plan $8.13/Month

Performance Plan $12.5/Month
👉 Use Promo Code [DESKIN25]

& Enjoy Premium Features

What’s next?

AnyDesk Not Connecting? 9 Ways to Fix It Quickly

COMPARISONS

AnyDesk Not Connecting? 9 Ways to Fix It Quickly + The Easiest Alternative

AnyDesk is one of the world’s most popular remote desktop tools, known for its high-speed, low-latency cross-device connection experience. However, many users still encounter issues such as AnyDesk not connecting, connection timeout, or DNS address not found, causing interruptions at work, file transfer failures, or delays in remote support.

This article walks you through 9 effective troubleshooting methods, from the simplest to the most advanced, and recommends DeskIn, a more stable and secure alternative to AnyDesk—helping you maintain a smooth remote desktop connection under any circumstances.

If you want to explore more about remote desktop setups, check out these related guides:

Why Is AnyDesk Not Connecting? Common Causes Explained

When you see messages like “Unable to connect,” “Connection timed out,” or “DNS address not found” while using AnyDesk, it’s usually not caused by a single issue. The table below summarizes the most common situations and their likely causes to help you pinpoint the problem quickly:

Problem Type

Main Cause

Corresponding Fix

1. Network issues

Unstable Wi-Fi, latency, VPN bandwidth usage

✅ Step 1: Check and reconnect your network

2. Firewall blockage

AnyDesk ports (7070, 6568) blocked

✅ Step 2: Allow through firewall

3. Outdated software

Version incompatibility

✅ Step 3: Update or reinstall AnyDesk

4. Incorrect ID

Wrong, changed, or deleted ID

✅ Step 4: Verify remote device ID

5. Server issues

AnyDesk servers under maintenance

✅ Step 5: Check AnyDesk server status

6. DNS errors

DNS cache or configuration issues

✅ Step 6: Reset or change DNS

7. VPN/proxy interference

VPN or proxy bandwidth limits

✅ Step 7: Disable VPN/proxy

8. Background conflicts

Antivirus or startup apps interfering

✅ Step 8: Perform a clean boot

9. Remote desktop conflict

Other remote control apps running

✅ Step 9: Close other remote apps

Too many problems to check one by one?
Download DeskIn — a more stable remote desktop software supporting multi-platform logins and 200+ global nodes to solve all connection problems at once.

free download DeskIn

Learn more about remote connection setting here:

9 Easy Methods to Fix AnyDesk Connection Problems

If you keep getting “AnyDesk not connecting” or “connection timeout” messages, don’t worry! Below are 9 simple and effective fixes to help you restore your connection—no technical skills required.

Method 1: Check If Your Network Connection Is Stable

One of the most common causes of AnyDesk connection issues is unstable or high-latency internet. Check your connection to ensure proper communication.

Steps:

  1. Press Win + R, type cmd, and hit Enter.

  2. Type ping -t 8.8.8.8 and check response times. If they fluctuate heavily or drop packets, your network is unstable.

  3. Use Speedtest to test your internet speed. Try restarting your router or switching to a wired connection for better stability.

    connection speed test

    If the speed is fine but the connection still fails, proceed with the next steps.

Too much hassle?
Try DeskIn — easy to use, highly stable, and powered by 200+ global nodes for seamless remote access.

free download DeskIn

Method 2: Allow AnyDesk Through Firewall

Windows Firewall or antivirus software may mistakenly block AnyDesk. If your internet is fine but connections still fail, check your firewall settings.

Steps:

  1. Press Win + S, search for “Allow an app through Windows Firewall.”

  2. Click “Change settings,” locate AnyDesk, and allow both Private and Public networks.

  3. If not listed, click “Allow another app” and manually add the AnyDesk executable.

If you use antivirus software (e.g., Kaspersky, Norton), go to Network Settings > Exceptions and whitelist AnyDesk.

Example (Kaspersky):

  1. Open Kaspersky → click the gear icon for Settings.

  2. Go to Security Settings > Network Settings.

  3. Change “Monitor all ports” to “Monitor only selected network ports.”

Method 3: Update or Reinstall AnyDesk

If you encounter frequent disconnections or timeout errors, the app may be outdated or incompatible with the latest server version. Update or reinstall the latest version.

Steps:

  1. Open AnyDesk → go to Settings > Access > Updates → enable Auto-update.

  2. If updates fail, uninstall the old version and download the latest installer from the official AnyDesk website.

    update anydesk

Still not working? Try DeskIn — it’s smoother, more reliable, and offers better multi-platform compatibility.

free download DeskIn

Method 4: Verify the Remote Device ID

The “Remote device not accepting connection” error often happens due to an incorrect ID. Make sure both sides input the same 9-digit code.

Common mistakes include:

  • Confusing the number 0 with the letter O

  • Typing errors or missing segments

  • Using an old or reset device ID

    verify device id

If you often connect to multiple devices, DeskIn automatically saves all device IDs and allows one-click access—no need to retype.

free download DeskIn

Method 5: Check AnyDesk Server Status

Sometimes, the issue lies on AnyDesk’s side. Check whether the servers are under maintenance or temporarily down:

  1. Visit Downdetector to see user reports.

  2. Check AnyDesk’s official site for maintenance announcements.

    check anydesk servers status

Method 6: Fix “DNS Address Not Found”

If you see “DNS address not found,” it’s usually due to expired DNS cache or proxy misconfiguration.

Steps:

  1. Press Win + S, type cmd, right-click and select Run as Administrator.

  2. Enter these commands one by one:
    ipconfig /release

    ipconfig /renew

    ipconfig /flushdns

  3. Restart AnyDesk and test the connection again.

Method 7: Disable VPN or Proxy

VPNs and proxies (especially HiNet proxies) can slow down or block AnyDesk.

Steps:

  1. Temporarily disable VPN software (like Surfshark or ExpressVPN).

  2. Check Windows proxy settings: Press Win + R → type inetcpl.cpl → switch to the “Connections” tab, and verify whether the proxy is enabled.

  3. Switch to DNS settings recommended by your local network provider.

Or just use DeskIn — it automatically optimizes global routing with no VPN issues.

free download DeskIn

Method 8: Perform a Clean Boot to Avoid Conflicts

Background processes or antivirus programs can interfere with AnyDesk.

Steps:

  1. Press Win + R, type msconfig, and hit Enter.

  2. Under the General tab, select Selective startup, and uncheck “Load startup items.”

  3. Go to Services, check “Hide all Microsoft services,” then click “Disable all.”

  4. Restart your PC and test AnyDesk again. If you use antivirus software, temporarily disable it and ensure it’s fully closed in Task Manager.

Method 9: Close Other Remote Desktop Apps

Running multiple remote control tools (e.g., TeamViewer, Chrome Remote Desktop) may cause conflicts. Disable or uninstall other apps to prevent connection failures. ou can also try disabling IPv6 (some ISPs cause issues):

  1. Go to Control Panel → Network and Internet → Network Connections.

  2. Right-click your active adapter → Properties → uncheck “Internet Protocol Version 6 (TCP/IPv6).”

  3. Restart your PC.

A More Stable & Faster Alternative — DeskIn

If you’re tired of AnyDesk connection failures, laggy visuals, or blurry screen sharing, try DeskIn — a reliable, high-performance remote desktop software.

DeskIn features 200+ global nodes, intelligent routing, and 4K60FPS / 2K144FPS streaming with <40ms latency. It’s free, multi-platform, and includes premium features like:

  • Remote startup/shutdown

  • Voice chat

  • Screen extension & projection

  • Privacy mode

  • Mobile and web access

DeskIn offers multiple advanced features for free, providing a more stable connection experience and complete cross-platform support than AnyDesk — making it the ideal choice for long-term remote control.

3 easy steps:

  1. Install DeskIn on both computers (Windows/macOS) and log in with the same account.

    free download DeskInlog into your deskin account
  2. Select a device from your list → click Remote Control.

    choose another computer to remote connect
  3. Transfer files, share screens, or make calls during the session.

    two computers share same screen



FAQ — Key Troubleshooting Points

Why does it say “Remote device not accepting connection”?

Usually due to incorrect ID, insufficient permissions, or firewall blocks. Check network settings or switch to DeskIn for instant, hassle-free access.

AnyDesk not working on iPhone?

This may be due to unstable Wi-Fi, outdated app, or system compatibility issues. Restart, update, or use DeskIn for smoother iOS performance.

What other remote desktop apps can I use?

Alternatives include TeamViewer and Chrome Remote Desktop, but DeskIn provides a smoother, higher-quality experience with fewer restrictions.

How to prevent connection issues in the future?

Keep your software updated, ensure stable internet, and configure your firewall properly. Or, simply use DeskIn — it’s stable, secure, and easy to use.

Conclusion: The Fastest, Simplest Way to Fix AnyDesk Connection Issues

This guide covered 9 simple, effective methods to fix AnyDesk connection failures—from checking network status and updating software to disabling VPN and IPv6.

If you prefer a simpler, more reliable solution, DeskIn is the best choice. It’s intuitive, stable, and supports multiple platforms—perfect for remote work, teaching, or collaboration.

👉 Try DeskIn now and enjoy a smoother, safer remote desktop experience.

free download DeskIn
AnyDesk Not Connecting? 9 Ways to Fix It Quickly

COMPARISONS

AnyDesk Not Connecting? 9 Ways to Fix It Quickly + The Easiest Alternative

AnyDesk is one of the world’s most popular remote desktop tools, known for its high-speed, low-latency cross-device connection experience. However, many users still encounter issues such as AnyDesk not connecting, connection timeout, or DNS address not found, causing interruptions at work, file transfer failures, or delays in remote support.

This article walks you through 9 effective troubleshooting methods, from the simplest to the most advanced, and recommends DeskIn, a more stable and secure alternative to AnyDesk—helping you maintain a smooth remote desktop connection under any circumstances.

If you want to explore more about remote desktop setups, check out these related guides:

Why Is AnyDesk Not Connecting? Common Causes Explained

When you see messages like “Unable to connect,” “Connection timed out,” or “DNS address not found” while using AnyDesk, it’s usually not caused by a single issue. The table below summarizes the most common situations and their likely causes to help you pinpoint the problem quickly:

Problem Type

Main Cause

Corresponding Fix

1. Network issues

Unstable Wi-Fi, latency, VPN bandwidth usage

✅ Step 1: Check and reconnect your network

2. Firewall blockage

AnyDesk ports (7070, 6568) blocked

✅ Step 2: Allow through firewall

3. Outdated software

Version incompatibility

✅ Step 3: Update or reinstall AnyDesk

4. Incorrect ID

Wrong, changed, or deleted ID

✅ Step 4: Verify remote device ID

5. Server issues

AnyDesk servers under maintenance

✅ Step 5: Check AnyDesk server status

6. DNS errors

DNS cache or configuration issues

✅ Step 6: Reset or change DNS

7. VPN/proxy interference

VPN or proxy bandwidth limits

✅ Step 7: Disable VPN/proxy

8. Background conflicts

Antivirus or startup apps interfering

✅ Step 8: Perform a clean boot

9. Remote desktop conflict

Other remote control apps running

✅ Step 9: Close other remote apps

Too many problems to check one by one?
Download DeskIn — a more stable remote desktop software supporting multi-platform logins and 200+ global nodes to solve all connection problems at once.

free download DeskIn

Learn more about remote connection setting here:

9 Easy Methods to Fix AnyDesk Connection Problems

If you keep getting “AnyDesk not connecting” or “connection timeout” messages, don’t worry! Below are 9 simple and effective fixes to help you restore your connection—no technical skills required.

Method 1: Check If Your Network Connection Is Stable

One of the most common causes of AnyDesk connection issues is unstable or high-latency internet. Check your connection to ensure proper communication.

Steps:

  1. Press Win + R, type cmd, and hit Enter.

  2. Type ping -t 8.8.8.8 and check response times. If they fluctuate heavily or drop packets, your network is unstable.

  3. Use Speedtest to test your internet speed. Try restarting your router or switching to a wired connection for better stability.

    connection speed test

    If the speed is fine but the connection still fails, proceed with the next steps.

Too much hassle?
Try DeskIn — easy to use, highly stable, and powered by 200+ global nodes for seamless remote access.

free download DeskIn

Method 2: Allow AnyDesk Through Firewall

Windows Firewall or antivirus software may mistakenly block AnyDesk. If your internet is fine but connections still fail, check your firewall settings.

Steps:

  1. Press Win + S, search for “Allow an app through Windows Firewall.”

  2. Click “Change settings,” locate AnyDesk, and allow both Private and Public networks.

  3. If not listed, click “Allow another app” and manually add the AnyDesk executable.

If you use antivirus software (e.g., Kaspersky, Norton), go to Network Settings > Exceptions and whitelist AnyDesk.

Example (Kaspersky):

  1. Open Kaspersky → click the gear icon for Settings.

  2. Go to Security Settings > Network Settings.

  3. Change “Monitor all ports” to “Monitor only selected network ports.”

Method 3: Update or Reinstall AnyDesk

If you encounter frequent disconnections or timeout errors, the app may be outdated or incompatible with the latest server version. Update or reinstall the latest version.

Steps:

  1. Open AnyDesk → go to Settings > Access > Updates → enable Auto-update.

  2. If updates fail, uninstall the old version and download the latest installer from the official AnyDesk website.

    update anydesk

Still not working? Try DeskIn — it’s smoother, more reliable, and offers better multi-platform compatibility.

free download DeskIn

Method 4: Verify the Remote Device ID

The “Remote device not accepting connection” error often happens due to an incorrect ID. Make sure both sides input the same 9-digit code.

Common mistakes include:

  • Confusing the number 0 with the letter O

  • Typing errors or missing segments

  • Using an old or reset device ID

    verify device id

If you often connect to multiple devices, DeskIn automatically saves all device IDs and allows one-click access—no need to retype.

free download DeskIn

Method 5: Check AnyDesk Server Status

Sometimes, the issue lies on AnyDesk’s side. Check whether the servers are under maintenance or temporarily down:

  1. Visit Downdetector to see user reports.

  2. Check AnyDesk’s official site for maintenance announcements.

    check anydesk servers status

Method 6: Fix “DNS Address Not Found”

If you see “DNS address not found,” it’s usually due to expired DNS cache or proxy misconfiguration.

Steps:

  1. Press Win + S, type cmd, right-click and select Run as Administrator.

  2. Enter these commands one by one:
    ipconfig /release

    ipconfig /renew

    ipconfig /flushdns

  3. Restart AnyDesk and test the connection again.

Method 7: Disable VPN or Proxy

VPNs and proxies (especially HiNet proxies) can slow down or block AnyDesk.

Steps:

  1. Temporarily disable VPN software (like Surfshark or ExpressVPN).

  2. Check Windows proxy settings: Press Win + R → type inetcpl.cpl → switch to the “Connections” tab, and verify whether the proxy is enabled.

  3. Switch to DNS settings recommended by your local network provider.

Or just use DeskIn — it automatically optimizes global routing with no VPN issues.

free download DeskIn

Method 8: Perform a Clean Boot to Avoid Conflicts

Background processes or antivirus programs can interfere with AnyDesk.

Steps:

  1. Press Win + R, type msconfig, and hit Enter.

  2. Under the General tab, select Selective startup, and uncheck “Load startup items.”

  3. Go to Services, check “Hide all Microsoft services,” then click “Disable all.”

  4. Restart your PC and test AnyDesk again. If you use antivirus software, temporarily disable it and ensure it’s fully closed in Task Manager.

Method 9: Close Other Remote Desktop Apps

Running multiple remote control tools (e.g., TeamViewer, Chrome Remote Desktop) may cause conflicts. Disable or uninstall other apps to prevent connection failures. ou can also try disabling IPv6 (some ISPs cause issues):

  1. Go to Control Panel → Network and Internet → Network Connections.

  2. Right-click your active adapter → Properties → uncheck “Internet Protocol Version 6 (TCP/IPv6).”

  3. Restart your PC.

A More Stable & Faster Alternative — DeskIn

If you’re tired of AnyDesk connection failures, laggy visuals, or blurry screen sharing, try DeskIn — a reliable, high-performance remote desktop software.

DeskIn features 200+ global nodes, intelligent routing, and 4K60FPS / 2K144FPS streaming with <40ms latency. It’s free, multi-platform, and includes premium features like:

  • Remote startup/shutdown

  • Voice chat

  • Screen extension & projection

  • Privacy mode

  • Mobile and web access

DeskIn offers multiple advanced features for free, providing a more stable connection experience and complete cross-platform support than AnyDesk — making it the ideal choice for long-term remote control.

3 easy steps:

  1. Install DeskIn on both computers (Windows/macOS) and log in with the same account.

    free download DeskInlog into your deskin account
  2. Select a device from your list → click Remote Control.

    choose another computer to remote connect
  3. Transfer files, share screens, or make calls during the session.

    two computers share same screen



FAQ — Key Troubleshooting Points

Why does it say “Remote device not accepting connection”?

Usually due to incorrect ID, insufficient permissions, or firewall blocks. Check network settings or switch to DeskIn for instant, hassle-free access.

AnyDesk not working on iPhone?

This may be due to unstable Wi-Fi, outdated app, or system compatibility issues. Restart, update, or use DeskIn for smoother iOS performance.

What other remote desktop apps can I use?

Alternatives include TeamViewer and Chrome Remote Desktop, but DeskIn provides a smoother, higher-quality experience with fewer restrictions.

How to prevent connection issues in the future?

Keep your software updated, ensure stable internet, and configure your firewall properly. Or, simply use DeskIn — it’s stable, secure, and easy to use.

Conclusion: The Fastest, Simplest Way to Fix AnyDesk Connection Issues

This guide covered 9 simple, effective methods to fix AnyDesk connection failures—from checking network status and updating software to disabling VPN and IPv6.

If you prefer a simpler, more reliable solution, DeskIn is the best choice. It’s intuitive, stable, and supports multiple platforms—perfect for remote work, teaching, or collaboration.

👉 Try DeskIn now and enjoy a smoother, safer remote desktop experience.

free download DeskIn
TeamViewer Not Connecting

COMPARISONS

TeamViewer Not Connecting or Flagged for Commercial Use? 9 Fixes That Work

Whether your TeamViewer fails to connect, disconnects frequently, or is suddenly flagged for “commercial use,” this complete guide will help you quickly fix all TeamViewer connection and functionality issues. We’ll walk you through how to check your network, permissions, and system settings, and introduce a reliable alternative so your remote control can return to smooth operation.

Recommended Reads:

Why Is My TeamViewer Not Connecting?

If TeamViewer can’t connect, shows “Unable to connect to partner,” or gets stuck on “Connecting,” or even fails to log in, the issue usually comes from one of several core areas. Common causes include unstable internet, incorrect Windows permissions, firewall or proxy blocking, IPv6 conflicts, licensing errors, or temporary server maintenance.
Don’t want the hassle? Try DeskIn — it offers stable connections and supports commercial use for free!

Common Problems and Fixes:

Problem Source

Corresponding Fix

Network or VPN blocking

Method 1: Check Internet Connection & VPN Status

Insufficient permissions

Method 2: Change TeamViewer Access Permissions

System configuration error

Method 3: Check and Adjust Windows Settings

Firewall blocking

Method 4: Adjust Firewall & Proxy Settings

IPv6 conflict

Method 5: Disable IPv6 on Both Devices

Outdated software version

Method 6: Update or Reinstall TeamViewer

DNS/TCP errors

Method 7: Refresh DNS & TCP/IP via CMD

Server issues

Method 8: Check TeamViewer Server Status

Background program conflict

Method 9: Perform a Clean Boot to Isolate Conflicts

For more remote connection guides:

9 Ways to Fix TeamViewer Connection Issues

Whether you’re using the free or business edition of TeamViewer on Windows, macOS, iPhone/iPad, or Android, these 9 fixes will help you troubleshoot and restore your connection quickly. These steps are simple, effective, and compatible with all devices to ensure smooth remote access.

For more device-based tutorials, check out:

Method 1: Check Internet Connection and VPN Status

Network instability is the most common reason for TeamViewer connection failures. Unstable Wi-Fi, VPN misconfigurations, or proxies may cause timeouts or connection blocking.

Steps:

  1. Press Win + R, type cmd, and hit Enter.

  2. Type ping -t 8.8.8.8 and observe the response time. If latency spikes or packets drop frequently, your network is unstable.

  3. Use Speedtest to check your internet speed or restart your router / switch to a wired connection for better stability.

check network speedtest

If your internet is fine but TeamViewer still won’t connect, move on to the next fix.

Method 2: Change TeamViewer Access Permissions

If you can’t connect or can’t control your partner’s screen, your access permissions may be too limited.

Steps:

  1. On the remote computer, open TeamViewer, click the gear icon, and open Options.

  2. Go to Advanced, then click Show advanced options.

  3. Under “Advanced settings for connections to this computer,” set Access Control to Full Access.

This ensures you have full control and can solve most permission-related connection problems.

Method 3: Check and Adjust Windows Settings

If TeamViewer keeps failing to connect, Windows User Account Control (UAC) or Remote Desktop settings may be interfering.

  • Make sure UAC allows TeamViewer to make system changes.

  • Verify that Remote Desktop services are running.

  • Restart your computer after major Windows or TeamViewer updates.

Method 4: Adjust Firewall and Proxy Settings

Windows Firewall or proxy restrictions can block TeamViewer’s necessary ports.

Steps:

  1. Open Windows Defender Firewall → Allow an app through Firewall.

  2. Click Change settings, then ensure TeamViewer Remote Control Service is checked.

  3. Go to Control Panel → Internet Options → Connections → LAN Settings, and uncheck Use a proxy server for your LAN if it’s enabled.

If it’s too complex to reconfigure, consider switching to DeskIn — it connects instantly without firewall hassle.

Method 5: Disable IPv6 on Both Computers

IPv6 incompatibility can sometimes cause connection failures.

Steps:

  1. Press Win + R, type ncpa.cpl, and hit Enter.

  2. Right-click your active network → Properties.

  3. Uncheck Internet Protocol Version 6 (TCP/IPv6) and click OK.

  4. Repeat the same on the remote PC.

Reboot and retry — this often resolves unknown “Cannot connect to partner” errors.

Method 6: Update or Reinstall TeamViewer

Outdated or unofficial versions can lead to compatibility issues.

Steps:

  1. Open TeamViewer → Menu (≡) → Check for new version.

  2. If updating doesn’t help, uninstall TeamViewer from Control Panel → Programs and Features, then reinstall the latest version from the official website.

Pro tip: If you’re on Mac, you can also use Microsoft Remote Desktop or turn your iPad into a second screen for smoother multitasking.

Method 7: Refresh DNS and TCP/IP via CMD

If login or verification fails, network cache may be corrupted.

Steps:

  1. Open CMD as Administrator.

  2. Type the following commands one by one:

ipconfig /release  

ipconfig /flushdns  

ipconfig /renew  

nbtstat –r  

netsh int ip reset resetlog.txt  

netsh winsock reset

teamviewer cmd refresh
  1. Restart your PC and reconnect TeamViewer.

Method 8: Check TeamViewer Server Status

Sometimes, the issue isn’t on your end.

Steps:

  1. Visit the TeamViewer server status page.

  2. Check if your regional servers are down.

  3. If there’s downtime, wait or use DeskIn as a stable alternative.

Method 9: Perform a Clean Boot to Eliminate Background Conflicts

Antivirus or startup apps may interfere with TeamViewer.

Steps:

  1. Press Win + R, type msconfig, and hit Enter.

  2. Under General, select Selective startup and uncheck “Load startup items.”

  3. In Services, check “Hide all Microsoft services” and click Disable all.

  4. Restart your PC.

  5. Temporarily disable antivirus software and try connecting again.

This isolates background conflicts that cause TeamViewer connection drops.

Recommended Alternative: DeskIn Remote Control

If you’re tired of TeamViewer’s connection limits or false commercial-use flags, DeskIn is a reliable alternative. It offers industry-leading 4K 60FPS quality, ultra-low latency, and free commercial usage.With 200+ global nodes and smart routing, DeskIn ensures stable remote sessions, even for high-load tasks.

Pricing highlights:

  • Standard plan: $4.16/month (annual billing)

  • Performance plan: $16.66/month with multi-monitor and fast file transfer

  • Free version: includes Wake-on-LAN, screen mirroring, voice chat, and whiteboard collaboration

    free download DeskIn

Why Choose DeskIn Over TeamViewer?

  • Superior connection stability — long sessions without disconnects, even on free plans. You can connect two computers easily with DeskIn

  • High-quality visuals & low latency — up to 4K60FPS or 2K144FPS with 4:4:4 color accuracy.

  • Comprehensive multi-monitor & interaction features — screen extension, projection, virtual screens, voice chat, whiteboard.

  • Remote Wake (Wake-on-LAN) power on your PC remotely.

  • Unlimited file transfers — up to 12MB/s without size limits.

  • Cross-platform support — Windows, macOS, Android, iOS.

  • Affordable pricing — starting at $4.16/month vs. TeamViewer’s $50.9/month.

DeskIn combines high performance, flexibility, and cost efficiency — ideal for individuals and teams alike.

3 Simple Steps to Use DeskIn

  1. Install DeskIn on both computers and log in with the same account.

    free download DeskInlog into your deskin account
  2. Select your target device from the list and click “Remote Control.”

    choose another computer to remote connect
  3. Control remotely — transfer files, share screen, or communicate instantly.

    two computers share same screen

Fixing “Commercial Use Detected” on TeamViewer

Even personal users are sometimes flagged for commercial use due to TeamViewer’s detection algorithms. This disrupts workflow and limits functionality. You can appeal to unlock your account or switch to DeskIn, which allows free commercial usage without restrictions.

Why Does TeamViewer Flag for Commercial Use?

TeamViewer monitors your IP, domain, connection frequency, and activity. Using corporate domains or connecting to multiple devices may trigger a “commercial use suspected” warning.

How to Submit an Appeal

  1. Visit the TeamViewer Commercial Use Suspected page.

    teamviewer commerical use form
  2. Fill out your name, email, affected TeamViewer ID, and explain your personal use case.

  3. Upload your log files

  4. Wait about 7 days for review.

After approval, your account will return to the free version.

Temporary Workaround: Use DeskIn

If you’re locked out of TeamViewer, DeskIn offers free, unrestricted remote control for both personal and business use. It’s fast, stable, and won’t get blocked for “commercial activity.”

free download DeskIn

FAQ

Q: Why does TeamViewer disconnect after 5 minutes?

A: The free version has a session time limit or may be flagged as commercial. DeskIn has no time limit and offers stable connections.

Q: What are the limitations of TeamViewer Free?

A: Free users face time limits, feature restrictions, and commercial detection. DeskIn Free removes all these barriers and allows business use.

Q: Can I control my PC from a phone with TeamViewer?

A: TeamViewer mobile is limited and may fail to connect. DeskIn supports iOS/Android remote control with full features like screen extension and voice chat.

Conclusion

This guide outlined 9 fixes for TeamViewer connection failures — from checking your network and permissions to disabling IPv6, reinstalling the app, and resetting DNS/TCP settings. We also covered how to resolve or appeal a commercial-use restriction.

To avoid these issues entirely, try DeskIn — a stable, high-performance, and free-for-commercial-use alternative with 4K streaming, multi-screen support, and no session limits. It’s the smarter way to remote work securely and efficiently.

free download DeskIn
TeamViewer Not Connecting

COMPARISONS

TeamViewer Not Connecting or Flagged for Commercial Use? 9 Fixes That Work

Whether your TeamViewer fails to connect, disconnects frequently, or is suddenly flagged for “commercial use,” this complete guide will help you quickly fix all TeamViewer connection and functionality issues. We’ll walk you through how to check your network, permissions, and system settings, and introduce a reliable alternative so your remote control can return to smooth operation.

Recommended Reads:

Why Is My TeamViewer Not Connecting?

If TeamViewer can’t connect, shows “Unable to connect to partner,” or gets stuck on “Connecting,” or even fails to log in, the issue usually comes from one of several core areas. Common causes include unstable internet, incorrect Windows permissions, firewall or proxy blocking, IPv6 conflicts, licensing errors, or temporary server maintenance.
Don’t want the hassle? Try DeskIn — it offers stable connections and supports commercial use for free!

Common Problems and Fixes:

Problem Source

Corresponding Fix

Network or VPN blocking

Method 1: Check Internet Connection & VPN Status

Insufficient permissions

Method 2: Change TeamViewer Access Permissions

System configuration error

Method 3: Check and Adjust Windows Settings

Firewall blocking

Method 4: Adjust Firewall & Proxy Settings

IPv6 conflict

Method 5: Disable IPv6 on Both Devices

Outdated software version

Method 6: Update or Reinstall TeamViewer

DNS/TCP errors

Method 7: Refresh DNS & TCP/IP via CMD

Server issues

Method 8: Check TeamViewer Server Status

Background program conflict

Method 9: Perform a Clean Boot to Isolate Conflicts

For more remote connection guides:

9 Ways to Fix TeamViewer Connection Issues

Whether you’re using the free or business edition of TeamViewer on Windows, macOS, iPhone/iPad, or Android, these 9 fixes will help you troubleshoot and restore your connection quickly. These steps are simple, effective, and compatible with all devices to ensure smooth remote access.

For more device-based tutorials, check out:

Method 1: Check Internet Connection and VPN Status

Network instability is the most common reason for TeamViewer connection failures. Unstable Wi-Fi, VPN misconfigurations, or proxies may cause timeouts or connection blocking.

Steps:

  1. Press Win + R, type cmd, and hit Enter.

  2. Type ping -t 8.8.8.8 and observe the response time. If latency spikes or packets drop frequently, your network is unstable.

  3. Use Speedtest to check your internet speed or restart your router / switch to a wired connection for better stability.

check network speedtest

If your internet is fine but TeamViewer still won’t connect, move on to the next fix.

Method 2: Change TeamViewer Access Permissions

If you can’t connect or can’t control your partner’s screen, your access permissions may be too limited.

Steps:

  1. On the remote computer, open TeamViewer, click the gear icon, and open Options.

  2. Go to Advanced, then click Show advanced options.

  3. Under “Advanced settings for connections to this computer,” set Access Control to Full Access.

This ensures you have full control and can solve most permission-related connection problems.

Method 3: Check and Adjust Windows Settings

If TeamViewer keeps failing to connect, Windows User Account Control (UAC) or Remote Desktop settings may be interfering.

  • Make sure UAC allows TeamViewer to make system changes.

  • Verify that Remote Desktop services are running.

  • Restart your computer after major Windows or TeamViewer updates.

Method 4: Adjust Firewall and Proxy Settings

Windows Firewall or proxy restrictions can block TeamViewer’s necessary ports.

Steps:

  1. Open Windows Defender Firewall → Allow an app through Firewall.

  2. Click Change settings, then ensure TeamViewer Remote Control Service is checked.

  3. Go to Control Panel → Internet Options → Connections → LAN Settings, and uncheck Use a proxy server for your LAN if it’s enabled.

If it’s too complex to reconfigure, consider switching to DeskIn — it connects instantly without firewall hassle.

Method 5: Disable IPv6 on Both Computers

IPv6 incompatibility can sometimes cause connection failures.

Steps:

  1. Press Win + R, type ncpa.cpl, and hit Enter.

  2. Right-click your active network → Properties.

  3. Uncheck Internet Protocol Version 6 (TCP/IPv6) and click OK.

  4. Repeat the same on the remote PC.

Reboot and retry — this often resolves unknown “Cannot connect to partner” errors.

Method 6: Update or Reinstall TeamViewer

Outdated or unofficial versions can lead to compatibility issues.

Steps:

  1. Open TeamViewer → Menu (≡) → Check for new version.

  2. If updating doesn’t help, uninstall TeamViewer from Control Panel → Programs and Features, then reinstall the latest version from the official website.

Pro tip: If you’re on Mac, you can also use Microsoft Remote Desktop or turn your iPad into a second screen for smoother multitasking.

Method 7: Refresh DNS and TCP/IP via CMD

If login or verification fails, network cache may be corrupted.

Steps:

  1. Open CMD as Administrator.

  2. Type the following commands one by one:

ipconfig /release  

ipconfig /flushdns  

ipconfig /renew  

nbtstat –r  

netsh int ip reset resetlog.txt  

netsh winsock reset

teamviewer cmd refresh
  1. Restart your PC and reconnect TeamViewer.

Method 8: Check TeamViewer Server Status

Sometimes, the issue isn’t on your end.

Steps:

  1. Visit the TeamViewer server status page.

  2. Check if your regional servers are down.

  3. If there’s downtime, wait or use DeskIn as a stable alternative.

Method 9: Perform a Clean Boot to Eliminate Background Conflicts

Antivirus or startup apps may interfere with TeamViewer.

Steps:

  1. Press Win + R, type msconfig, and hit Enter.

  2. Under General, select Selective startup and uncheck “Load startup items.”

  3. In Services, check “Hide all Microsoft services” and click Disable all.

  4. Restart your PC.

  5. Temporarily disable antivirus software and try connecting again.

This isolates background conflicts that cause TeamViewer connection drops.

Recommended Alternative: DeskIn Remote Control

If you’re tired of TeamViewer’s connection limits or false commercial-use flags, DeskIn is a reliable alternative. It offers industry-leading 4K 60FPS quality, ultra-low latency, and free commercial usage.With 200+ global nodes and smart routing, DeskIn ensures stable remote sessions, even for high-load tasks.

Pricing highlights:

  • Standard plan: $4.16/month (annual billing)

  • Performance plan: $16.66/month with multi-monitor and fast file transfer

  • Free version: includes Wake-on-LAN, screen mirroring, voice chat, and whiteboard collaboration

    free download DeskIn

Why Choose DeskIn Over TeamViewer?

  • Superior connection stability — long sessions without disconnects, even on free plans. You can connect two computers easily with DeskIn

  • High-quality visuals & low latency — up to 4K60FPS or 2K144FPS with 4:4:4 color accuracy.

  • Comprehensive multi-monitor & interaction features — screen extension, projection, virtual screens, voice chat, whiteboard.

  • Remote Wake (Wake-on-LAN) power on your PC remotely.

  • Unlimited file transfers — up to 12MB/s without size limits.

  • Cross-platform support — Windows, macOS, Android, iOS.

  • Affordable pricing — starting at $4.16/month vs. TeamViewer’s $50.9/month.

DeskIn combines high performance, flexibility, and cost efficiency — ideal for individuals and teams alike.

3 Simple Steps to Use DeskIn

  1. Install DeskIn on both computers and log in with the same account.

    free download DeskInlog into your deskin account
  2. Select your target device from the list and click “Remote Control.”

    choose another computer to remote connect
  3. Control remotely — transfer files, share screen, or communicate instantly.

    two computers share same screen

Fixing “Commercial Use Detected” on TeamViewer

Even personal users are sometimes flagged for commercial use due to TeamViewer’s detection algorithms. This disrupts workflow and limits functionality. You can appeal to unlock your account or switch to DeskIn, which allows free commercial usage without restrictions.

Why Does TeamViewer Flag for Commercial Use?

TeamViewer monitors your IP, domain, connection frequency, and activity. Using corporate domains or connecting to multiple devices may trigger a “commercial use suspected” warning.

How to Submit an Appeal

  1. Visit the TeamViewer Commercial Use Suspected page.

    teamviewer commerical use form
  2. Fill out your name, email, affected TeamViewer ID, and explain your personal use case.

  3. Upload your log files

  4. Wait about 7 days for review.

After approval, your account will return to the free version.

Temporary Workaround: Use DeskIn

If you’re locked out of TeamViewer, DeskIn offers free, unrestricted remote control for both personal and business use. It’s fast, stable, and won’t get blocked for “commercial activity.”

free download DeskIn

FAQ

Q: Why does TeamViewer disconnect after 5 minutes?

A: The free version has a session time limit or may be flagged as commercial. DeskIn has no time limit and offers stable connections.

Q: What are the limitations of TeamViewer Free?

A: Free users face time limits, feature restrictions, and commercial detection. DeskIn Free removes all these barriers and allows business use.

Q: Can I control my PC from a phone with TeamViewer?

A: TeamViewer mobile is limited and may fail to connect. DeskIn supports iOS/Android remote control with full features like screen extension and voice chat.

Conclusion

This guide outlined 9 fixes for TeamViewer connection failures — from checking your network and permissions to disabling IPv6, reinstalling the app, and resetting DNS/TCP settings. We also covered how to resolve or appeal a commercial-use restriction.

To avoid these issues entirely, try DeskIn — a stable, high-performance, and free-for-commercial-use alternative with 4K streaming, multi-screen support, and no session limits. It’s the smarter way to remote work securely and efficiently.

free download DeskIn
share screen with another computer

COMPARISONS

How to Share Screen With Another Computer: 4 Most Practical Methods Explained

With the rise of remote work and content creation, the need to share one screen between two computers has become increasingly common. Whether you’re setting up a dual-monitor workstation, connecting your laptop to a desktop, or want a flexible screen-sharing setup, there are easy ways to make it happen.

When rendering or running simulations on one PC, you can easily switch to another for gaming or chatting—no more constant plugging and unplugging cables.

This guide introduces four of the most practical solutions: the DeskIn remote desktop software, KVM switch, Microsoft Quick Assist, and Windows Miracast wireless projection. Whether you’re connecting Windows-to-Windows, setting up Mac-to-Windows remote access, or creating a stable extended monitor setup, you’ll find the best method here.

Why Share Screen With Another Computers?

In the era of hybrid work and creative workflows, sharing one screen between two computers is a practical need for many professionals. For example, while rendering videos, 3D modeling, or coding, one computer can handle processing while the other is used for meetings, research, or entertainment. This setup saves desk space and enhances multitasking efficiency.

Main Benefits

  • Extend your laptop screen: External monitor displays and operates in sync.

  • Flexible dual-screen setup: Easily switch or divide display tasks.

  • Show two windows simultaneously: Perfect for comparison or multitasking.

  • Different wallpapers for each screen: Maintain independent environments.

  • Quick and convenient: No cables or compatibility worries.

Unlike “one computer with two monitors,” this setup allows two separate systems to share one display, switching seamlessly through software or hardware for a smoother, more flexible workflow.

Method 1: Use DeskIn Remote Desktop Software — The Easiest Way to Share Screen With Another Computer

DeskIn share screens with another computer

If you want to switch or share screens between different computers without buying extra hardware, DeskIn is the most intuitive and versatile choice. Designed for remote access and cross-device screen sharing, it lets you easily connect your laptop and desktop—even when they’re not on the same network.

Ideal For

  • Remote work, team collaboration, and cross-device control (laptop + desktop)

  • Users who want to save hardware costs (no KVM switch needed)

  • Those who need to access another device from a different location or network

Key Advantages

  • High-quality, low-latency performance: Supports up to 4K resolution with latency <40ms for clear and precise visuals.

  • Real-time responsiveness: Smooth cursor and click response—perfect for design review, teaching, or code inspection.

  • Built-in collaboration tools: Includes voice chat and whiteboard annotation for live teaching or team discussions.

  • Cross-platform compatibility: Works seamlessly across Windows, Mac, and mobile devices for multi-device synchronization.

  • Multi-display mirroring: Mirror one computer to multiple screens—ideal for presentations or remote meetings.

  • Free and beginner-friendly: Easy setup with a modern, intuitive interface.

💡 Note: You’ll need to install DeskIn on both devices first—but setup only takes a few minutes.

If you’d like to explore similar tools, check out:

DeskIn Setup Tutorial | How to Share Screen With Another Computer

Follow these simple steps to use DeskIn for screen sharing or extending your laptop display:

1. Download and Sign In

Go to the DeskIn website and install the app on both computers. Log in with the same account to enable remote connection and screen sharing.

free download DeskInlog in to DeskIn account

2. Choose Mirroring or Extension Mode

Click “Mirror/Extend Screen” from the sidebar. Then select “Start Mirroring” or “Start Extending” to share one screen between two computers.

choose another device to share screen

3. Start Sharing or End Connection

Once connected, you can transfer files, chat via voice, and share screens instantly. When done, click “Exit Remote Control” to secure your privacy.

two computers share same screen

More recommended reads:

Method 2: Use a KVM Switch — A Hardware Solution to Share One Monitor Between Two PCs

kvm switch enabling two hosts share a single monitor

If you want both PCs to share one monitor and use the same keyboard and mouse, consider a KVM (Keyboard Video Mouse) switch. This hardware device connects two computers via HDMI or USB, allowing you to switch displays instantly—no need to unplug cables or sign in/out of accounts.

Ideal For

  • Users who want to control two PCs using one monitor, keyboard, and mouse

  • Those switching frequently between work and gaming PCs

  • Users who prefer a stable, zero-latency hardware setup

Pros

  • Simple plug-and-play setup

  • Near-zero latency, ideal for gaming and media use

  • No software installation required

Cons

  • Requires separate hardware purchase

  • Some models have limited support for 4K / 144Hz monitors

If your laptop supports HDMI input, it can directly switch between dual-display modes. However, most laptops only support output, not input. To bypass this limitation, use DeskIn for software-based multi-PC control—no cables needed.

See also:

KVM Setup Guide | Quickly Switch Between Two Computers Sharing One Screen

To set up a KVM switch:

  1. Connect Devices

    • Plug the monitor, keyboard, and mouse into the KVM switch.

    • Connect each PC to the KVM using HDMI/USB cables.

      kvm switch connects to computers
  2. Switch Between Computers

    • Panel Button: Press the physical button on the switch to toggle between computers.

    • Keyboard Shortcut: Double-tap Scroll Lock + number key to switch inputs.

    • OSD Menu: Some models provide an on-screen menu for switching.

    • Mouse Gesture Switching: Advanced models allow mouse-based switching.

This setup enables quick, cable-free switching between systems for efficient multi-PC workflows.

Method 3: Use Microsoft Quick Assist to Share Screens Between Two Windows Computers

microsoft quick assist

Microsoft Quick Assist is a built-in Windows remote control tool that lets two computers share screens securely—no third-party software needed. Both users simply open Quick Assist and connect using a temporary security code.

This is especially useful for Windows-to-Windows setups—ideal for remote teaching, IT support, or quick collaboration.

Pros

  • Completely free: Pre-installed on Windows.

  • Secure connections: Uses one-time verification codes.

  • Simple interface: Intuitive and beginner-friendly.

  • Supports mouse/keyboard control: Great for guidance or troubleshooting.

Cons

  • Windows-only: No Mac or Linux support.

  • Dependent on internet speed: May lag on slow networks.

If you’re on Mac, try DeskIn for multi-platform screen sharing without compatibility issues. See also: How to Use Microsoft Remote Desktop on Mac [Full Guide]

Quick Assist Setup Guide | Share or Extend Laptop Screens on Windows

To share screens between two Windows laptops using Quick Assist:

  1. Launch the App
    Press Win + S, search for “Quick Assist,” and open it.

  2. Select Assistance Mode
    On the main (control) PC, click “Assist another person.”

  3. Sign In
    Log in with your Microsoft account to generate a security code.

  4. Enter Security Code
    On the other laptop, enter the code under “Get assistance” and submit.
    Note: Security code expires in 10 minutes.

  5. Allow Screen Sharing
    Click “Allow” on the receiving PC.

  6. Start Remote Control
    Choose between “View screen” or “Take full control.”

During control, use the toolbar to restart, open Task Manager, or send messages. When finished, simply end the session. A new code is needed for the next connection.

Method 4: Use Windows Miracast Wireless Display

Windows Miracast

If you want to extend or mirror screens wirelessly between two laptops without HDMI cables, Windows Miracast is a convenient built-in solution. It allows wireless projection and display sharing over the same Wi-Fi network.

Ideal Use Cases

  • Create a wireless dual-monitor setup

  • Project one laptop to another for meetings or demos

  • Quickly share visuals during presentations

Pros

  • No software installation required

  • Supports “Duplicate” or “Extend” display modes

  • Fast and stable connection

Check compatibility first: press Win + P. If you see “Connect to a wireless display,” your device supports Miracast.

Cons

  • Both devices must support Miracast

  • Quality and latency depend on Wi-Fi stability

If your devices are on different platforms (e.g., Mac + Windows), use DeskIn for smoother cross-system sharing.

Miracast Setup Guide | Extend Laptop Display or Share Screens Wirelessly

  1. Open the Connection Panel

    Click the Notification Center icon or press Win + K to open “Connect.”

  2. Find Available Devices

    Select your target device from the list of nearby Miracast-enabled PCs.

  3. Enable Input Control
    Check “Allow input from a connected device” to enable keyboard and mouse control.

Once connected, your two laptops can display mirrored or extended screens wirelessly—ideal for mobile and clutter-free dual-screen setups.

FAQ | Troubleshooting and Common Questions

How to Set Up a Wireless Dual-Screen with Two Windows 11 Laptops?

Use Miracast or DeskIn to connect wirelessly. You can extend your display without cables—perfect for multitasking or remote collaboration.

How to Synchronize Two Computers?

In display settings, choose Extend or Duplicate mode. Adjust the monitor arrangement and resolution for smooth dual-display performance.

Why Can’t My Mouse Move Across Screens?

Check your display alignment under Settings → System → Display. Adjust screen order to match the physical layout.

What’s the Shortcut for Switching Displays?

Press Windows + P to open the projection menu. Choose among “Duplicate,” “Extend,” or “Second screen only.”

Conclusion: Which Method Is Best for Sharing One Screen Between Two Computers?

Here’s a quick summary of all four methods:

  • DeskIn: The most flexible and complete option—cross-network, multi-device, with screen extension and collaboration tools.

  • KVM Switch: Ideal for gamers or professionals who prefer hardware-based, zero-latency control.

  • Microsoft Quick Assist: Great free tool for Windows-only setups.

  • Miracast: Best for wireless, cable-free environments.

Overall, DeskIn stands out as the most comprehensive and user-friendly solution, offering excellent performance, cross-platform support, and remote access convenience—all in one tool.

👉 Download DeskIn now and start sharing screens between two computers effortlessly.

free download DeskIn
share screen with another computer

COMPARISONS

How to Share Screen With Another Computer: 4 Most Practical Methods Explained

With the rise of remote work and content creation, the need to share one screen between two computers has become increasingly common. Whether you’re setting up a dual-monitor workstation, connecting your laptop to a desktop, or want a flexible screen-sharing setup, there are easy ways to make it happen.

When rendering or running simulations on one PC, you can easily switch to another for gaming or chatting—no more constant plugging and unplugging cables.

This guide introduces four of the most practical solutions: the DeskIn remote desktop software, KVM switch, Microsoft Quick Assist, and Windows Miracast wireless projection. Whether you’re connecting Windows-to-Windows, setting up Mac-to-Windows remote access, or creating a stable extended monitor setup, you’ll find the best method here.

Why Share Screen With Another Computers?

In the era of hybrid work and creative workflows, sharing one screen between two computers is a practical need for many professionals. For example, while rendering videos, 3D modeling, or coding, one computer can handle processing while the other is used for meetings, research, or entertainment. This setup saves desk space and enhances multitasking efficiency.

Main Benefits

  • Extend your laptop screen: External monitor displays and operates in sync.

  • Flexible dual-screen setup: Easily switch or divide display tasks.

  • Show two windows simultaneously: Perfect for comparison or multitasking.

  • Different wallpapers for each screen: Maintain independent environments.

  • Quick and convenient: No cables or compatibility worries.

Unlike “one computer with two monitors,” this setup allows two separate systems to share one display, switching seamlessly through software or hardware for a smoother, more flexible workflow.

Method 1: Use DeskIn Remote Desktop Software — The Easiest Way to Share Screen With Another Computer

DeskIn share screens with another computer

If you want to switch or share screens between different computers without buying extra hardware, DeskIn is the most intuitive and versatile choice. Designed for remote access and cross-device screen sharing, it lets you easily connect your laptop and desktop—even when they’re not on the same network.

Ideal For

  • Remote work, team collaboration, and cross-device control (laptop + desktop)

  • Users who want to save hardware costs (no KVM switch needed)

  • Those who need to access another device from a different location or network

Key Advantages

  • High-quality, low-latency performance: Supports up to 4K resolution with latency <40ms for clear and precise visuals.

  • Real-time responsiveness: Smooth cursor and click response—perfect for design review, teaching, or code inspection.

  • Built-in collaboration tools: Includes voice chat and whiteboard annotation for live teaching or team discussions.

  • Cross-platform compatibility: Works seamlessly across Windows, Mac, and mobile devices for multi-device synchronization.

  • Multi-display mirroring: Mirror one computer to multiple screens—ideal for presentations or remote meetings.

  • Free and beginner-friendly: Easy setup with a modern, intuitive interface.

💡 Note: You’ll need to install DeskIn on both devices first—but setup only takes a few minutes.

If you’d like to explore similar tools, check out:

DeskIn Setup Tutorial | How to Share Screen With Another Computer

Follow these simple steps to use DeskIn for screen sharing or extending your laptop display:

1. Download and Sign In

Go to the DeskIn website and install the app on both computers. Log in with the same account to enable remote connection and screen sharing.

free download DeskInlog in to DeskIn account

2. Choose Mirroring or Extension Mode

Click “Mirror/Extend Screen” from the sidebar. Then select “Start Mirroring” or “Start Extending” to share one screen between two computers.

choose another device to share screen

3. Start Sharing or End Connection

Once connected, you can transfer files, chat via voice, and share screens instantly. When done, click “Exit Remote Control” to secure your privacy.

two computers share same screen

More recommended reads:

Method 2: Use a KVM Switch — A Hardware Solution to Share One Monitor Between Two PCs

kvm switch enabling two hosts share a single monitor

If you want both PCs to share one monitor and use the same keyboard and mouse, consider a KVM (Keyboard Video Mouse) switch. This hardware device connects two computers via HDMI or USB, allowing you to switch displays instantly—no need to unplug cables or sign in/out of accounts.

Ideal For

  • Users who want to control two PCs using one monitor, keyboard, and mouse

  • Those switching frequently between work and gaming PCs

  • Users who prefer a stable, zero-latency hardware setup

Pros

  • Simple plug-and-play setup

  • Near-zero latency, ideal for gaming and media use

  • No software installation required

Cons

  • Requires separate hardware purchase

  • Some models have limited support for 4K / 144Hz monitors

If your laptop supports HDMI input, it can directly switch between dual-display modes. However, most laptops only support output, not input. To bypass this limitation, use DeskIn for software-based multi-PC control—no cables needed.

See also:

KVM Setup Guide | Quickly Switch Between Two Computers Sharing One Screen

To set up a KVM switch:

  1. Connect Devices

    • Plug the monitor, keyboard, and mouse into the KVM switch.

    • Connect each PC to the KVM using HDMI/USB cables.

      kvm switch connects to computers
  2. Switch Between Computers

    • Panel Button: Press the physical button on the switch to toggle between computers.

    • Keyboard Shortcut: Double-tap Scroll Lock + number key to switch inputs.

    • OSD Menu: Some models provide an on-screen menu for switching.

    • Mouse Gesture Switching: Advanced models allow mouse-based switching.

This setup enables quick, cable-free switching between systems for efficient multi-PC workflows.

Method 3: Use Microsoft Quick Assist to Share Screens Between Two Windows Computers

microsoft quick assist

Microsoft Quick Assist is a built-in Windows remote control tool that lets two computers share screens securely—no third-party software needed. Both users simply open Quick Assist and connect using a temporary security code.

This is especially useful for Windows-to-Windows setups—ideal for remote teaching, IT support, or quick collaboration.

Pros

  • Completely free: Pre-installed on Windows.

  • Secure connections: Uses one-time verification codes.

  • Simple interface: Intuitive and beginner-friendly.

  • Supports mouse/keyboard control: Great for guidance or troubleshooting.

Cons

  • Windows-only: No Mac or Linux support.

  • Dependent on internet speed: May lag on slow networks.

If you’re on Mac, try DeskIn for multi-platform screen sharing without compatibility issues. See also: How to Use Microsoft Remote Desktop on Mac [Full Guide]

Quick Assist Setup Guide | Share or Extend Laptop Screens on Windows

To share screens between two Windows laptops using Quick Assist:

  1. Launch the App
    Press Win + S, search for “Quick Assist,” and open it.

  2. Select Assistance Mode
    On the main (control) PC, click “Assist another person.”

  3. Sign In
    Log in with your Microsoft account to generate a security code.

  4. Enter Security Code
    On the other laptop, enter the code under “Get assistance” and submit.
    Note: Security code expires in 10 minutes.

  5. Allow Screen Sharing
    Click “Allow” on the receiving PC.

  6. Start Remote Control
    Choose between “View screen” or “Take full control.”

During control, use the toolbar to restart, open Task Manager, or send messages. When finished, simply end the session. A new code is needed for the next connection.

Method 4: Use Windows Miracast Wireless Display

Windows Miracast

If you want to extend or mirror screens wirelessly between two laptops without HDMI cables, Windows Miracast is a convenient built-in solution. It allows wireless projection and display sharing over the same Wi-Fi network.

Ideal Use Cases

  • Create a wireless dual-monitor setup

  • Project one laptop to another for meetings or demos

  • Quickly share visuals during presentations

Pros

  • No software installation required

  • Supports “Duplicate” or “Extend” display modes

  • Fast and stable connection

Check compatibility first: press Win + P. If you see “Connect to a wireless display,” your device supports Miracast.

Cons

  • Both devices must support Miracast

  • Quality and latency depend on Wi-Fi stability

If your devices are on different platforms (e.g., Mac + Windows), use DeskIn for smoother cross-system sharing.

Miracast Setup Guide | Extend Laptop Display or Share Screens Wirelessly

  1. Open the Connection Panel

    Click the Notification Center icon or press Win + K to open “Connect.”

  2. Find Available Devices

    Select your target device from the list of nearby Miracast-enabled PCs.

  3. Enable Input Control
    Check “Allow input from a connected device” to enable keyboard and mouse control.

Once connected, your two laptops can display mirrored or extended screens wirelessly—ideal for mobile and clutter-free dual-screen setups.

FAQ | Troubleshooting and Common Questions

How to Set Up a Wireless Dual-Screen with Two Windows 11 Laptops?

Use Miracast or DeskIn to connect wirelessly. You can extend your display without cables—perfect for multitasking or remote collaboration.

How to Synchronize Two Computers?

In display settings, choose Extend or Duplicate mode. Adjust the monitor arrangement and resolution for smooth dual-display performance.

Why Can’t My Mouse Move Across Screens?

Check your display alignment under Settings → System → Display. Adjust screen order to match the physical layout.

What’s the Shortcut for Switching Displays?

Press Windows + P to open the projection menu. Choose among “Duplicate,” “Extend,” or “Second screen only.”

Conclusion: Which Method Is Best for Sharing One Screen Between Two Computers?

Here’s a quick summary of all four methods:

  • DeskIn: The most flexible and complete option—cross-network, multi-device, with screen extension and collaboration tools.

  • KVM Switch: Ideal for gamers or professionals who prefer hardware-based, zero-latency control.

  • Microsoft Quick Assist: Great free tool for Windows-only setups.

  • Miracast: Best for wireless, cable-free environments.

Overall, DeskIn stands out as the most comprehensive and user-friendly solution, offering excellent performance, cross-platform support, and remote access convenience—all in one tool.

👉 Download DeskIn now and start sharing screens between two computers effortlessly.

free download DeskIn
AnyDesk Not Connecting? 9 Ways to Fix It Quickly

COMPARISONS

AnyDesk Not Connecting? 9 Ways to Fix It Quickly + The Easiest Alternative

AnyDesk is one of the world’s most popular remote desktop tools, known for its high-speed, low-latency cross-device connection experience. However, many users still encounter issues such as AnyDesk not connecting, connection timeout, or DNS address not found, causing interruptions at work, file transfer failures, or delays in remote support.

This article walks you through 9 effective troubleshooting methods, from the simplest to the most advanced, and recommends DeskIn, a more stable and secure alternative to AnyDesk—helping you maintain a smooth remote desktop connection under any circumstances.

If you want to explore more about remote desktop setups, check out these related guides:

Why Is AnyDesk Not Connecting? Common Causes Explained

When you see messages like “Unable to connect,” “Connection timed out,” or “DNS address not found” while using AnyDesk, it’s usually not caused by a single issue. The table below summarizes the most common situations and their likely causes to help you pinpoint the problem quickly:

Problem Type

Main Cause

Corresponding Fix

1. Network issues

Unstable Wi-Fi, latency, VPN bandwidth usage

✅ Step 1: Check and reconnect your network

2. Firewall blockage

AnyDesk ports (7070, 6568) blocked

✅ Step 2: Allow through firewall

3. Outdated software

Version incompatibility

✅ Step 3: Update or reinstall AnyDesk

4. Incorrect ID

Wrong, changed, or deleted ID

✅ Step 4: Verify remote device ID

5. Server issues

AnyDesk servers under maintenance

✅ Step 5: Check AnyDesk server status

6. DNS errors

DNS cache or configuration issues

✅ Step 6: Reset or change DNS

7. VPN/proxy interference

VPN or proxy bandwidth limits

✅ Step 7: Disable VPN/proxy

8. Background conflicts

Antivirus or startup apps interfering

✅ Step 8: Perform a clean boot

9. Remote desktop conflict

Other remote control apps running

✅ Step 9: Close other remote apps

Too many problems to check one by one?
Download DeskIn — a more stable remote desktop software supporting multi-platform logins and 200+ global nodes to solve all connection problems at once.

free download DeskIn

Learn more about remote connection setting here:

9 Easy Methods to Fix AnyDesk Connection Problems

If you keep getting “AnyDesk not connecting” or “connection timeout” messages, don’t worry! Below are 9 simple and effective fixes to help you restore your connection—no technical skills required.

Method 1: Check If Your Network Connection Is Stable

One of the most common causes of AnyDesk connection issues is unstable or high-latency internet. Check your connection to ensure proper communication.

Steps:

  1. Press Win + R, type cmd, and hit Enter.

  2. Type ping -t 8.8.8.8 and check response times. If they fluctuate heavily or drop packets, your network is unstable.

  3. Use Speedtest to test your internet speed. Try restarting your router or switching to a wired connection for better stability.

    connection speed test

    If the speed is fine but the connection still fails, proceed with the next steps.

Too much hassle?
Try DeskIn — easy to use, highly stable, and powered by 200+ global nodes for seamless remote access.

free download DeskIn

Method 2: Allow AnyDesk Through Firewall

Windows Firewall or antivirus software may mistakenly block AnyDesk. If your internet is fine but connections still fail, check your firewall settings.

Steps:

  1. Press Win + S, search for “Allow an app through Windows Firewall.”

  2. Click “Change settings,” locate AnyDesk, and allow both Private and Public networks.

  3. If not listed, click “Allow another app” and manually add the AnyDesk executable.

If you use antivirus software (e.g., Kaspersky, Norton), go to Network Settings > Exceptions and whitelist AnyDesk.

Example (Kaspersky):

  1. Open Kaspersky → click the gear icon for Settings.

  2. Go to Security Settings > Network Settings.

  3. Change “Monitor all ports” to “Monitor only selected network ports.”

Method 3: Update or Reinstall AnyDesk

If you encounter frequent disconnections or timeout errors, the app may be outdated or incompatible with the latest server version. Update or reinstall the latest version.

Steps:

  1. Open AnyDesk → go to Settings > Access > Updates → enable Auto-update.

  2. If updates fail, uninstall the old version and download the latest installer from the official AnyDesk website.

    update anydesk

Still not working? Try DeskIn — it’s smoother, more reliable, and offers better multi-platform compatibility.

free download DeskIn

Method 4: Verify the Remote Device ID

The “Remote device not accepting connection” error often happens due to an incorrect ID. Make sure both sides input the same 9-digit code.

Common mistakes include:

  • Confusing the number 0 with the letter O

  • Typing errors or missing segments

  • Using an old or reset device ID

    verify device id

If you often connect to multiple devices, DeskIn automatically saves all device IDs and allows one-click access—no need to retype.

free download DeskIn

Method 5: Check AnyDesk Server Status

Sometimes, the issue lies on AnyDesk’s side. Check whether the servers are under maintenance or temporarily down:

  1. Visit Downdetector to see user reports.

  2. Check AnyDesk’s official site for maintenance announcements.

    check anydesk servers status

Method 6: Fix “DNS Address Not Found”

If you see “DNS address not found,” it’s usually due to expired DNS cache or proxy misconfiguration.

Steps:

  1. Press Win + S, type cmd, right-click and select Run as Administrator.

  2. Enter these commands one by one:
    ipconfig /release

    ipconfig /renew

    ipconfig /flushdns

  3. Restart AnyDesk and test the connection again.

Method 7: Disable VPN or Proxy

VPNs and proxies (especially HiNet proxies) can slow down or block AnyDesk.

Steps:

  1. Temporarily disable VPN software (like Surfshark or ExpressVPN).

  2. Check Windows proxy settings: Press Win + R → type inetcpl.cpl → switch to the “Connections” tab, and verify whether the proxy is enabled.

  3. Switch to DNS settings recommended by your local network provider.

Or just use DeskIn — it automatically optimizes global routing with no VPN issues.

free download DeskIn

Method 8: Perform a Clean Boot to Avoid Conflicts

Background processes or antivirus programs can interfere with AnyDesk.

Steps:

  1. Press Win + R, type msconfig, and hit Enter.

  2. Under the General tab, select Selective startup, and uncheck “Load startup items.”

  3. Go to Services, check “Hide all Microsoft services,” then click “Disable all.”

  4. Restart your PC and test AnyDesk again. If you use antivirus software, temporarily disable it and ensure it’s fully closed in Task Manager.

Method 9: Close Other Remote Desktop Apps

Running multiple remote control tools (e.g., TeamViewer, Chrome Remote Desktop) may cause conflicts. Disable or uninstall other apps to prevent connection failures. ou can also try disabling IPv6 (some ISPs cause issues):

  1. Go to Control Panel → Network and Internet → Network Connections.

  2. Right-click your active adapter → Properties → uncheck “Internet Protocol Version 6 (TCP/IPv6).”

  3. Restart your PC.

A More Stable & Faster Alternative — DeskIn

If you’re tired of AnyDesk connection failures, laggy visuals, or blurry screen sharing, try DeskIn — a reliable, high-performance remote desktop software.

DeskIn features 200+ global nodes, intelligent routing, and 4K60FPS / 2K144FPS streaming with <40ms latency. It’s free, multi-platform, and includes premium features like:

  • Remote startup/shutdown

  • Voice chat

  • Screen extension & projection

  • Privacy mode

  • Mobile and web access

DeskIn offers multiple advanced features for free, providing a more stable connection experience and complete cross-platform support than AnyDesk — making it the ideal choice for long-term remote control.

3 easy steps:

  1. Install DeskIn on both computers (Windows/macOS) and log in with the same account.

    free download DeskInlog into your deskin account
  2. Select a device from your list → click Remote Control.

    choose another computer to remote connect
  3. Transfer files, share screens, or make calls during the session.

    two computers share same screen



FAQ — Key Troubleshooting Points

Why does it say “Remote device not accepting connection”?

Usually due to incorrect ID, insufficient permissions, or firewall blocks. Check network settings or switch to DeskIn for instant, hassle-free access.

AnyDesk not working on iPhone?

This may be due to unstable Wi-Fi, outdated app, or system compatibility issues. Restart, update, or use DeskIn for smoother iOS performance.

What other remote desktop apps can I use?

Alternatives include TeamViewer and Chrome Remote Desktop, but DeskIn provides a smoother, higher-quality experience with fewer restrictions.

How to prevent connection issues in the future?

Keep your software updated, ensure stable internet, and configure your firewall properly. Or, simply use DeskIn — it’s stable, secure, and easy to use.

Conclusion: The Fastest, Simplest Way to Fix AnyDesk Connection Issues

This guide covered 9 simple, effective methods to fix AnyDesk connection failures—from checking network status and updating software to disabling VPN and IPv6.

If you prefer a simpler, more reliable solution, DeskIn is the best choice. It’s intuitive, stable, and supports multiple platforms—perfect for remote work, teaching, or collaboration.

👉 Try DeskIn now and enjoy a smoother, safer remote desktop experience.

free download DeskIn
TeamViewer Not Connecting

COMPARISONS

TeamViewer Not Connecting or Flagged for Commercial Use? 9 Fixes That Work

Whether your TeamViewer fails to connect, disconnects frequently, or is suddenly flagged for “commercial use,” this complete guide will help you quickly fix all TeamViewer connection and functionality issues. We’ll walk you through how to check your network, permissions, and system settings, and introduce a reliable alternative so your remote control can return to smooth operation.

Recommended Reads:

Why Is My TeamViewer Not Connecting?

If TeamViewer can’t connect, shows “Unable to connect to partner,” or gets stuck on “Connecting,” or even fails to log in, the issue usually comes from one of several core areas. Common causes include unstable internet, incorrect Windows permissions, firewall or proxy blocking, IPv6 conflicts, licensing errors, or temporary server maintenance.
Don’t want the hassle? Try DeskIn — it offers stable connections and supports commercial use for free!

Common Problems and Fixes:

Problem Source

Corresponding Fix

Network or VPN blocking

Method 1: Check Internet Connection & VPN Status

Insufficient permissions

Method 2: Change TeamViewer Access Permissions

System configuration error

Method 3: Check and Adjust Windows Settings

Firewall blocking

Method 4: Adjust Firewall & Proxy Settings

IPv6 conflict

Method 5: Disable IPv6 on Both Devices

Outdated software version

Method 6: Update or Reinstall TeamViewer

DNS/TCP errors

Method 7: Refresh DNS & TCP/IP via CMD

Server issues

Method 8: Check TeamViewer Server Status

Background program conflict

Method 9: Perform a Clean Boot to Isolate Conflicts

For more remote connection guides:

9 Ways to Fix TeamViewer Connection Issues

Whether you’re using the free or business edition of TeamViewer on Windows, macOS, iPhone/iPad, or Android, these 9 fixes will help you troubleshoot and restore your connection quickly. These steps are simple, effective, and compatible with all devices to ensure smooth remote access.

For more device-based tutorials, check out:

Method 1: Check Internet Connection and VPN Status

Network instability is the most common reason for TeamViewer connection failures. Unstable Wi-Fi, VPN misconfigurations, or proxies may cause timeouts or connection blocking.

Steps:

  1. Press Win + R, type cmd, and hit Enter.

  2. Type ping -t 8.8.8.8 and observe the response time. If latency spikes or packets drop frequently, your network is unstable.

  3. Use Speedtest to check your internet speed or restart your router / switch to a wired connection for better stability.

check network speedtest

If your internet is fine but TeamViewer still won’t connect, move on to the next fix.

Method 2: Change TeamViewer Access Permissions

If you can’t connect or can’t control your partner’s screen, your access permissions may be too limited.

Steps:

  1. On the remote computer, open TeamViewer, click the gear icon, and open Options.

  2. Go to Advanced, then click Show advanced options.

  3. Under “Advanced settings for connections to this computer,” set Access Control to Full Access.

This ensures you have full control and can solve most permission-related connection problems.

Method 3: Check and Adjust Windows Settings

If TeamViewer keeps failing to connect, Windows User Account Control (UAC) or Remote Desktop settings may be interfering.

  • Make sure UAC allows TeamViewer to make system changes.

  • Verify that Remote Desktop services are running.

  • Restart your computer after major Windows or TeamViewer updates.

Method 4: Adjust Firewall and Proxy Settings

Windows Firewall or proxy restrictions can block TeamViewer’s necessary ports.

Steps:

  1. Open Windows Defender Firewall → Allow an app through Firewall.

  2. Click Change settings, then ensure TeamViewer Remote Control Service is checked.

  3. Go to Control Panel → Internet Options → Connections → LAN Settings, and uncheck Use a proxy server for your LAN if it’s enabled.

If it’s too complex to reconfigure, consider switching to DeskIn — it connects instantly without firewall hassle.

Method 5: Disable IPv6 on Both Computers

IPv6 incompatibility can sometimes cause connection failures.

Steps:

  1. Press Win + R, type ncpa.cpl, and hit Enter.

  2. Right-click your active network → Properties.

  3. Uncheck Internet Protocol Version 6 (TCP/IPv6) and click OK.

  4. Repeat the same on the remote PC.

Reboot and retry — this often resolves unknown “Cannot connect to partner” errors.

Method 6: Update or Reinstall TeamViewer

Outdated or unofficial versions can lead to compatibility issues.

Steps:

  1. Open TeamViewer → Menu (≡) → Check for new version.

  2. If updating doesn’t help, uninstall TeamViewer from Control Panel → Programs and Features, then reinstall the latest version from the official website.

Pro tip: If you’re on Mac, you can also use Microsoft Remote Desktop or turn your iPad into a second screen for smoother multitasking.

Method 7: Refresh DNS and TCP/IP via CMD

If login or verification fails, network cache may be corrupted.

Steps:

  1. Open CMD as Administrator.

  2. Type the following commands one by one:

ipconfig /release  

ipconfig /flushdns  

ipconfig /renew  

nbtstat –r  

netsh int ip reset resetlog.txt  

netsh winsock reset

teamviewer cmd refresh
  1. Restart your PC and reconnect TeamViewer.

Method 8: Check TeamViewer Server Status

Sometimes, the issue isn’t on your end.

Steps:

  1. Visit the TeamViewer server status page.

  2. Check if your regional servers are down.

  3. If there’s downtime, wait or use DeskIn as a stable alternative.

Method 9: Perform a Clean Boot to Eliminate Background Conflicts

Antivirus or startup apps may interfere with TeamViewer.

Steps:

  1. Press Win + R, type msconfig, and hit Enter.

  2. Under General, select Selective startup and uncheck “Load startup items.”

  3. In Services, check “Hide all Microsoft services” and click Disable all.

  4. Restart your PC.

  5. Temporarily disable antivirus software and try connecting again.

This isolates background conflicts that cause TeamViewer connection drops.

Recommended Alternative: DeskIn Remote Control

If you’re tired of TeamViewer’s connection limits or false commercial-use flags, DeskIn is a reliable alternative. It offers industry-leading 4K 60FPS quality, ultra-low latency, and free commercial usage.With 200+ global nodes and smart routing, DeskIn ensures stable remote sessions, even for high-load tasks.

Pricing highlights:

  • Standard plan: $4.16/month (annual billing)

  • Performance plan: $16.66/month with multi-monitor and fast file transfer

  • Free version: includes Wake-on-LAN, screen mirroring, voice chat, and whiteboard collaboration

    free download DeskIn

Why Choose DeskIn Over TeamViewer?

  • Superior connection stability — long sessions without disconnects, even on free plans. You can connect two computers easily with DeskIn

  • High-quality visuals & low latency — up to 4K60FPS or 2K144FPS with 4:4:4 color accuracy.

  • Comprehensive multi-monitor & interaction features — screen extension, projection, virtual screens, voice chat, whiteboard.

  • Remote Wake (Wake-on-LAN) power on your PC remotely.

  • Unlimited file transfers — up to 12MB/s without size limits.

  • Cross-platform support — Windows, macOS, Android, iOS.

  • Affordable pricing — starting at $4.16/month vs. TeamViewer’s $50.9/month.

DeskIn combines high performance, flexibility, and cost efficiency — ideal for individuals and teams alike.

3 Simple Steps to Use DeskIn

  1. Install DeskIn on both computers and log in with the same account.

    free download DeskInlog into your deskin account
  2. Select your target device from the list and click “Remote Control.”

    choose another computer to remote connect
  3. Control remotely — transfer files, share screen, or communicate instantly.

    two computers share same screen

Fixing “Commercial Use Detected” on TeamViewer

Even personal users are sometimes flagged for commercial use due to TeamViewer’s detection algorithms. This disrupts workflow and limits functionality. You can appeal to unlock your account or switch to DeskIn, which allows free commercial usage without restrictions.

Why Does TeamViewer Flag for Commercial Use?

TeamViewer monitors your IP, domain, connection frequency, and activity. Using corporate domains or connecting to multiple devices may trigger a “commercial use suspected” warning.

How to Submit an Appeal

  1. Visit the TeamViewer Commercial Use Suspected page.

    teamviewer commerical use form
  2. Fill out your name, email, affected TeamViewer ID, and explain your personal use case.

  3. Upload your log files

  4. Wait about 7 days for review.

After approval, your account will return to the free version.

Temporary Workaround: Use DeskIn

If you’re locked out of TeamViewer, DeskIn offers free, unrestricted remote control for both personal and business use. It’s fast, stable, and won’t get blocked for “commercial activity.”

free download DeskIn

FAQ

Q: Why does TeamViewer disconnect after 5 minutes?

A: The free version has a session time limit or may be flagged as commercial. DeskIn has no time limit and offers stable connections.

Q: What are the limitations of TeamViewer Free?

A: Free users face time limits, feature restrictions, and commercial detection. DeskIn Free removes all these barriers and allows business use.

Q: Can I control my PC from a phone with TeamViewer?

A: TeamViewer mobile is limited and may fail to connect. DeskIn supports iOS/Android remote control with full features like screen extension and voice chat.

Conclusion

This guide outlined 9 fixes for TeamViewer connection failures — from checking your network and permissions to disabling IPv6, reinstalling the app, and resetting DNS/TCP settings. We also covered how to resolve or appeal a commercial-use restriction.

To avoid these issues entirely, try DeskIn — a stable, high-performance, and free-for-commercial-use alternative with 4K streaming, multi-screen support, and no session limits. It’s the smarter way to remote work securely and efficiently.

free download DeskIn

Don't miss out.

Don't miss out.

Don't miss out.

Contact Us

Email: support@deskin.io

Office: 991D Alexandra Road #02-17, Singapore 119972

Copyright © 2025 Zuler Technology PTE. LTD. All rights reserved.

Contact Us

support@deskin.io

991D Alexandra Road #02-17

Singapore 119972

Copyright © 2025 Zuler Technology PTE. LTD. All rights reserved.

Contact Us

Email: support@deskin.io

Office: 991D Alexandra Road #02-17, Singapore 119972

Copyright © 2025 Zuler Technology PTE. LTD. All rights reserved.