4.3 How to Enable High-Quality Mode

Prerequisites:

  1. Both the Local and the Client device must use the latest client version, v1.2.0 or above.

The enterprise administrator must allocate "HD Licenses" in the console. See [Additional Notes] below for details.

Steps to Enable High-Quality Mode:

  1. Initiate a remote connection from the controller and navigate to the floating toolbar: "Display" → "Image Quality " → "Full HD /Original Quality"


  1. Select the refresh rate and set it to 60Hz:

For optimal performance in high-performance scenarios, refer to Section 8

Troubleshooting:

  • If the Original Quality mode is not selectable in the toolbar, contact your enterprise super administrator to allocate an HD License.

    • Go to Console → User Management → License Allocation → High Performance License Management

    • Check the account that requires High-Performance Mode access.  


Prerequisites:

  1. Both the Local and the Client device must use the latest client version, v1.2.0 or above.

The enterprise administrator must allocate "HD Licenses" in the console. See [Additional Notes] below for details.

Steps to Enable High-Quality Mode:

  1. Initiate a remote connection from the controller and navigate to the floating toolbar: "Display" → "Image Quality " → "Full HD /Original Quality"


  1. Select the refresh rate and set it to 60Hz:

For optimal performance in high-performance scenarios, refer to Section 8

Troubleshooting:

  • If the Original Quality mode is not selectable in the toolbar, contact your enterprise super administrator to allocate an HD License.

    • Go to Console → User Management → License Allocation → High Performance License Management

    • Check the account that requires High-Performance Mode access.  


Prerequisites:

  1. Both the Local and the Client device must use the latest client version, v1.2.0 or above.

The enterprise administrator must allocate "HD Licenses" in the console. See [Additional Notes] below for details.

Steps to Enable High-Quality Mode:

  1. Initiate a remote connection from the controller and navigate to the floating toolbar: "Display" → "Image Quality " → "Full HD /Original Quality"


  1. Select the refresh rate and set it to 60Hz:

For optimal performance in high-performance scenarios, refer to Section 8

Troubleshooting:

  • If the Original Quality mode is not selectable in the toolbar, contact your enterprise super administrator to allocate an HD License.

    • Go to Console → User Management → License Allocation → High Performance License Management

    • Check the account that requires High-Performance Mode access.  


聯絡我們

電子郵件: support@deskin.io

總部: 6 Shenton Way, #36-01 OUE Downtown 1, Singapore 068809

版權所有 © 2025 Zuler Technology PTE. LTD. 保留所有權利。

聯絡我們

電子郵件: support@deskin.io

總部: 6 Shenton Way, #36-01 OUE Downtown 1, Singapore 068809

版權所有 © 2025 Zuler Technology PTE. LTD. 保留所有權利。

聯絡我們

support@deskin.io

6 Shenton Way, #36-01 OUE Downtown 1, Singapore 068809

版權所有 © 2025 Zuler Technology PTE. LTD. 保留所有權利。