Windows App Remote Desktop: Connect to Windows with Ease
If you've been using Microsoft's Remote Desktop app, you may have noticed some recent changes that raise questions about whether you're using the right version, or if something's gone wrong. Starting May 27, 2025, the Remote Desktop app will no longer be supported. Microsoft is replacing it with the new, unified Windows App, designed to offer better integration with services like Windows 365, Azure Virtual Desktop, and RemoteApp.
In this guide, we'll walk you through the Windows App, how to install it, use it effectively, and explore its key features. We'll also introduce an alternative solution, DeskIn, which could better fit your remote desktop needs depending on your specific use case. Click here to download DeskIn.
Overview: Microsoft Remote Desktop vs. The Windows App
If you've been using Microsoft Remote Desktop on Mac, you might have noticed its recent name and functionality changes, since Microsoft has already released the unified Windows App on Mac's App Store. It reflects Microsoft's shift towards a more integrated platform that offers a comprehensive solution for connecting to Windows devices, virtual desktops, and cloud services.
This change has led to mixed references across forums, support pages, and download sources, leaving some users uncertain about whether they are using the correct version or if something has gone wrong during the installation process. As the Windows App becomes the standard tool, it's important to understand the differences and why this update is beneficial for remote desktop access.
What's the Difference?
For years, the Microsoft Remote Desktop app was the primary tool for connecting from macOS to Windows PCs. However, in 2024, Microsoft rebranded its remote desktop solution under the Windows App umbrella. The Windows App replaces the legacy Microsoft Remote Desktop client and introduces significant improvements, including enhanced integration with Windows 365, Azure Virtual Desktop, and other Microsoft services.
As the Microsoft Remote Desktop is shutting down, if you still want to enjoy the flexibility of remote control, it's advisable to make the switch to the Windows App for continued support, security updates, and access to newer features designed to improve your remote access experience.
Platform Support
The Windows App is now the go-to solution for remote desktop access across multiple platforms:
macOS (version 12 and later)
Windows 10/11
iOS/iPadOS
Web (preview)
While the Microsoft Remote Desktop app was the preferred option in the past, the Windows App now offers expanded compatibility and a more modern interface for users across various devices. For macOS users looking to control Windows PCs remotely, the Windows App provides a streamlined and efficient way to manage remote connections, ensuring a smoother experience across different platforms.
How to Use the Windows App for Remote Desktop Access
Now that you understand the difference between Microsoft Remote Desktop and the new Windows App, it's time to see how the updated experience works. Whether you're accessing a remote PC, logging into your Cloud PC from a tablet, or managing a virtual desktop in Azure, the Windows App simplifies the process with a more intuitive setup. Here's how to get started.
Step 1: Download the Windows App
To begin, you'll need to install the Windows App on your device. Fortunately, the Windows App for desktop is available across multiple platforms:
Windows: Available through the Microsoft Store.
macOS: Download via the Mac App Store.
iOS / iPadOS / Android: Available on the App Store and Google Play.
Web version: Access through supported browsers at "https://windows.cloud.microsoft".
If you're still searching for where to get the tool, just look for "Windows App download" in your device's app store or visit Microsoft's official website.

📌 Tips: Make sure your operating system meets the minimum requirements. On Windows, for example, you'll need Windows 10 version 1903 or later.
Step 2: Add a New Connection
Once installed, launch the Windows App and click "+ Add" to begin creating your first connection. You'll be prompted to choose from several connection types:
Remote PC: Enter the IP address or name of the Windows PC you want to control. This is ideal for one-on-one direct access.
Workspaces: These are pre-configured by your organization and can include virtual desktops or RemoteApp programs.
Cloud PC / Windows 365: Sign in with your Microsoft 365 account to access your cloud-hosted desktop.
Azure Virtual Desktop: For enterprise use, sign in with your work account to connect to virtual environments hosted on Azure.
After entering the required information, save the connection for quick access later.
Step 3: Connect and Control
Once your connection is set up, simply select it from your list and click "Connect". You'll be prompted to enter your credentials (if not saved earlier), and within seconds, you'll be controlling your remote environment.
You can interact with your remote PC just like you would on a local machine, open files, run apps, and even use multiple monitors (if supported). The Windows App also supports clipboard syncing, printer redirection, and dynamic resolution scaling for a seamless user experience.

Extra Tip: A Better Option Instead of the Windows App
While the Windows App offers a more modern and unified remote desktop experience, it may not suit everyone's needs. Some users find its setup a bit complex, especially when dealing with network configurations, cloud permissions, or multiple sign-in steps. If you're looking for a more straightforward, lightweight, and flexible alternative, DeskIn is worth considering.
DeskIn is an all-in-one remote access software that lets you connect two of your computers from anywhere, whether they are PCs or Macs, without the hassle of VPNs, corporate accounts, and cloud subscriptions. It's designed for personal users, freelancers, IT support professionals, and small businesses who need secure and fast remote access without the learning curve. Click here to download DeskIn.
👍 Why Choose DeskIn over the Windows App:
Faster Setup: Download, install, and connect in minutes—no need to configure RDP ports or cloud workspace logins.
Cross-platform Support: Control Windows from Mac, iOS, Android, or another Windows PC effortlessly.
High-Speed Performance: Optimized for low-latency connections even on slower networks.
Free for Personal Use: Unlike some remote solutions, DeskIn's version is completely free to use.
No Account Required (Optional Login): You can use DeskIn without registering, making it ideal for quick, one-time remote sessions.
If you've decided to use DeskIn as an alternative method, follow these simple steps to get started.
Visit the official DeskIn download page and choose the version for your system (Windows or macOS).
Run the installer and open the application. No account is required, though you can log in for additional features.
To access a remote device, enter the DeskIn code displayed on the host computer. To be controlled, just share your DeskIn code with the person connecting.

Once the connection is established, you can instantly control the remote PC with full keyboard and mouse support, file transfer, and HD-quality screen sharing.
Whether you're accessing your home PC while traveling, helping a family member troubleshoot a device, or simply want a more intuitive alternative to the remote desktop Windows app, DeskIn gives you everything you need with less complexity.
FAQs About the Windows App for Remote Desktop
Will the old Remote Desktop app still work after May 2025?
No. Microsoft has officially announced that the classic Remote Desktop app will reach end-of-support on May 27, 2025. After this date, the app will no longer receive updates, security patches, or official support. While it may still function temporarily on some devices, continued use could expose you to potential security risks or compatibility issues, especially with newer Windows 10/11 updates.
To stay secure and benefit from improved cloud integration, users are strongly encouraged to switch to the Windows App for Remote Desktop, which supports features like Azure Virtual Desktop, Windows 365, and RemoteApp in a more seamless experience.
Does the Windows App support Windows 10?
Yes, the Windows App remote desktop client fully supports Windows 10 and Windows 11. Whether you're using it on a Windows 10 PC to access another computer or setting up a session from macOS, iOS, or even the web (preview), the Windows App is designed for wide compatibility.
This makes it a reliable replacement for the old Remote Desktop tool, especially for enterprise users who need consistent performance across Windows 10 environments. If you're using Windows 10 and want to try out the new platform, simply search for Windows App download from the Microsoft Store and follow the installation steps outlined earlier.
Summary: Try the Windows App for Remote Desktop or Not?
The Windows App for Remote Desktop is Microsoft's new standard, offering better integration, modern design, and cross-platform support. If you're still using the old Remote Desktop app, it's time to switch, especially with support ending in May 2025.
That said, if you want a more intuitive alternative, DeskIn is a great choice for faster setup and smoother remote access. Whether you go with the Windows App or explore another option like DeskIn, the key is finding a remote desktop solution that fits your workflow best. Ready to switch? Start with the Windows App download, test it out, and see if it meets your needs, or try DeskIn for a different, often more user-friendly approach.