วิธีใช้ Microsoft Remote Desktop บน Mac [คู่มือฉบับเต็ม]

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26 พ.ค. 2568

Can you use Microsoft Remote Desktop to connect to your MacBook or iMac? The answer is a bit more nuanced than a simple yes or no. While Microsoft's remote desktop solution (now updated and rebranded as the Windows App) doesn't support remote controlling a Mac from another device, it does allow you to control a Windows PC from your Mac, and that's what most of you are trying to do.

Whether you're working from home, supporting a remote client, or simply trying to log into your office PC from a MacBook, Microsoft's remote desktop tool remains one of the most stable and secure options. In this guide, we'll walk you through exactly how to use Microsoft Remote Desktop on a Mac, help you determine if it's the right fit for your remote access needs, and introduce a great alternative, DeskIn, if you're looking for more flexibility or features. You can use DeskIn to remotely control a Mac in less than 3 minutes.

👀 Note: If you're interested in the transition from Microsoft Remote Desktop to the Windows app, read the following articles for more information.

How to Download and Set Up Microsoft Remote Desktop on Mac

Microsoft has gradually replaced the Microsoft Remote Desktop connection for Mac with the new Windows App, which supports services like Windows 365, Azure Virtual Desktop, and RemoteApp. If you're still using the older version, it's recommended to upgrade for continued support and improved features to control your Windows PC from your Mac with ease..

Currently, you can only download the Windows App through the Mac App Store. Unfortunately, there is no offline installer, nor can you download the app directly via a browser. Here's how to easily download and set up Microsoft's Windows App for macOS from the App Store:

Step 1. Download Microsoft Remote Desktop from the Mac App Store

Open the Mac App Store.
In the search bar, type "Microsoft Remote Desktop" or "Windows App".
Click on the correct listing and download the latest version of the app.

Once the app is downloaded and installed, open it from your Applications folder to begin the setup process.

Step 2. Enable Remote Desktop on Your Windows PC

On your Windows PC, go to "System Settings > Remote Desktop".
Toggle on the option to allow remote connections.
Ensure that the PC remains powered on and connected to the internet.

Your Windows PC must stay accessible for remote sessions, so confirm that it's not set to automatically sleep or turn off.

Step 3. Add Your PC to Microsoft Remote Desktop on Mac

On your Mac, open the Windows App (Microsoft Remote Desktop).
Click on the "+ Add PC" button.
Enter the PC name (device name) or IP address of the Windows PC you want to connect to. You can find this information on the Windows PC by going to "Settings > System > About" or by running "ipconfig" in the "Command Prompt".
Enter the "Windows account credentials" (username and password) used on the target PC.

Are the steps too complicated? Maybe you should try DeskIn—no complicated setup, and just click the download button here to get started!

Step 4. Customize Your Connection Preferences

Before connecting, you can configure various settings to improve the experience:

Display settings: Adjust the resolution to match your screen size.
Audio redirection: Decide if you want to hear sound from your Windows PC through your Mac.
Clipboard sharing: Enable copy/paste between your Mac and the Windows PC.
Local resources: Share local folders and printers, if necessary.

Make sure to tailor these preferences based on your connection speed and specific use case (work tasks, gaming, remote support, etc.). Optimizing these settings can make a significant difference in the quality of your remote session.

Step 5. Connect to Your Windows PC

Once you've configured all your preferences, click the "Connect" button. After a brief loading period, the full Windows desktop environment will appear on your Mac, giving you full control as though you were sitting right in front of the PC. Now, you can use your Windows PC remotely from your Mac seamlessly!

Setup Remote Resources in Windows App on Mac

Tips for a Smooth Microsoft Remote Desktop User Experience

When using Microsoft Remote Desktop to control your Mac from Windows or vice versa, optimizing both the setup and connection quality can significantly enhance your remote access experience. Here are some tips to ensure a smooth and uninterrupted session.

Keep Your Windows PC Always On or Enable Wake-on-LAN. Ensure your Windows PC stays powered on or enables Wake-on-LAN. This feature allows your PC to be remotely awakened from sleep or hibernation. Without this, you won't be able to establish a connection if the PC is turned off.
Optimize Your Network Connection For the best experience.
Wired Ethernet: Provides the most stable and fastest connection, reducing latency.
5GHz Wi-Fi: Offers faster speeds and less interference compared to 2.4GHz, improving overall performance.
Use the Same Network (If Possible) For better speed and responsiveness, ensure both your Windows PC and Mac are connected to the same local network (Wi-Fi or Ethernet).
Use Multiple Monitors. If you have multiple displays, Microsoft Remote Desktop can extend your desktop. This feature is useful for multitasking, so configure your display settings accordingly.

💥 Microsoft Remote Desktop – Key Drawbacks:

Windows Pro required: Not supported on Windows Home editions.
Complex setup for remote access: Needs port forwarding or VPN for external connections.
Single user session only: Doesn’t support multiple simultaneous users.
Performance issues on weak networks: laggy under low bandwidth or high latency.
Limited mobile experience: Mobile apps are basic and not touch-optimized.

Bonus: Best Alternative to Microsoft Remote Desktop for Mac

While Microsoft Remote Desktop provides excellent remote access capabilities, it may not always meet every user's needs, especially if you're looking for something more lightweight, versatile, or tailored to business environments. If you're seeking an alternative for remote desktop control, DeskIn stands out as one of the best options available.

DeskIn is a powerful, user-friendly remote control tool designed for both personal and business use. It supports Mac, Windows, iOS, and Android devices, making it a versatile solution for any platform. With DeskIn, you can easily access your Windows PC from your Mac, or control other devices, such as mobile phones and tablets. Thus, it is considered the best remote access software.

👍 Key Features of DeskIn:

Cross-Platform Support: Connect from Mac to Windows, or even between Android and iOS devices.
High-Performance Remote Control: Ideal for business needs, offering smooth, responsive connections.
File Transfer & Collaboration: Seamlessly transfer files and collaborate with your team.
Low Latency & High Security: Ensures fast, encrypted connections for safe remote work.
Lightweight & Easy to Use: Quick setup, perfect for casual and business users.

Now, let's check out how to use DeskIn to remote control your Windows PC from your MacBook or iMac.

Step 1. Visit the DeskIn website or your app store to download the app. Install it on both your Mac and your Windows PC (or any other device you wish to control). Click here to download.

Step 2. Open DeskIn on both devices. Sign up for a DeskIn account if you don't have one, or log in if you already have an account.

Step 3. On your Mac, click "Add Device" and enter the ID or details of the Windows PC (or other device) you want to control. Accept the connection request on the target device to establish a secure connection.

Step 4. Once connected, you'll see your Windows PC screen on your Mac. You can now control the PC remotely, transfer files, and collaborate as if you were sitting right in front of it.

Start with the free version — DeskIn works out-of-the-box for most home and work use cases! Click here to download.

Remote PC Access from Mac via DeskIn App

FAQs About Microsoft Remote Desktop Connection for Mac

Does Microsoft Remote Desktop for Mac support dual monitors?

Yes. The Windows App (formerly Microsoft Remote Desktop) for Mac supports multiple monitors when connecting to a Windows PC. You can enable this feature by going to your PC's display settings in the app and selecting the option to "Use all monitors." This is especially useful for multitasking or extended workspace setups.

Can I transfer files from my Mac to the Windows PC during a session?

Yes, but with limitations. While Microsoft Remote Desktop does not support direct drag-and-drop file transfers between Mac and Windows, you can share local Mac folders with the remote Windows session. Simply configure folder redirection in the PC's connection settings under the "Folders" tab before connecting.

If that's too limited or slow, DeskIn enables high-speed file transfer with full drag-and-drop — no folder mapping or advanced configuration needed.

Does Microsoft Remote Desktop work over the internet or only on local networks?

It works both ways. You can access your Windows PC from your Mac over the internet as long as the PC is configured correctly, has a public IP address or VPN access, and Remote Desktop is enabled. For best performance, ensure both devices have stable internet connections.

Can Microsoft Remote Desktop connect to a Mac from a Windows PC?

No. Currently, Microsoft Remote Desktop does not support remote control of a Mac from a Windows PC. It only allows controlling a Windows PC from a Mac. If you need to remote control a Mac from Windows, you'll need to use a third-party solution like DeskIn.

Final Words

Connecting your Mac to Microsoft Remote Desktop is a reliable way to access your Windows PC remotely, ideal for personal use or working across platforms. With just a few setup steps, downloading the Windows App from the Mac App Store, enabling Remote Desktop on your Windows PC, and configuring your connection, you can enjoy full control of your Windows desktop from macOS.

For simple, everyday use, Microsoft Remote Desktop offers a solid and secure solution. But if you're looking for a faster, more lightweight experience or need professional features like file transfers and collaboration tools, DeskIn is a powerful alternative worth considering. Choose the tool that best matches your remote access needs, and start connecting today. It’s especially useful if you’re dealing with cross-platform workflows, need real-time collaboration, or want to avoid the setup complexity of RDP/VPN. Try it today — it’s fast, free, and secure！

👀 Note: If you're interested in the transition from Microsoft Remote Desktop to the Windows app, read the following articles for more information.

How to Download and Set Up Microsoft Remote Desktop on Mac

Step 1. Download Microsoft Remote Desktop from the Mac App Store

Open the Mac App Store.
In the search bar, type "Microsoft Remote Desktop" or "Windows App".
Click on the correct listing and download the latest version of the app.

Once the app is downloaded and installed, open it from your Applications folder to begin the setup process.

Step 2. Enable Remote Desktop on Your Windows PC

On your Windows PC, go to "System Settings > Remote Desktop".
Toggle on the option to allow remote connections.
Ensure that the PC remains powered on and connected to the internet.

Your Windows PC must stay accessible for remote sessions, so confirm that it's not set to automatically sleep or turn off.

Step 3. Add Your PC to Microsoft Remote Desktop on Mac

On your Mac, open the Windows App (Microsoft Remote Desktop).
Click on the "+ Add PC" button.
Enter the PC name (device name) or IP address of the Windows PC you want to connect to. You can find this information on the Windows PC by going to "Settings > System > About" or by running "ipconfig" in the "Command Prompt".
Enter the "Windows account credentials" (username and password) used on the target PC.

Are the steps too complicated? Maybe you should try DeskIn—no complicated setup, and just click the download button here to get started!

Step 4. Customize Your Connection Preferences

Before connecting, you can configure various settings to improve the experience:

Display settings: Adjust the resolution to match your screen size.
Audio redirection: Decide if you want to hear sound from your Windows PC through your Mac.
Clipboard sharing: Enable copy/paste between your Mac and the Windows PC.
Local resources: Share local folders and printers, if necessary.

Step 5. Connect to Your Windows PC

Tips for a Smooth Microsoft Remote Desktop User Experience

Keep Your Windows PC Always On or Enable Wake-on-LAN. Ensure your Windows PC stays powered on or enables Wake-on-LAN. This feature allows your PC to be remotely awakened from sleep or hibernation. Without this, you won't be able to establish a connection if the PC is turned off.
Optimize Your Network Connection For the best experience.
Wired Ethernet: Provides the most stable and fastest connection, reducing latency.
5GHz Wi-Fi: Offers faster speeds and less interference compared to 2.4GHz, improving overall performance.
Use the Same Network (If Possible) For better speed and responsiveness, ensure both your Windows PC and Mac are connected to the same local network (Wi-Fi or Ethernet).
Use Multiple Monitors. If you have multiple displays, Microsoft Remote Desktop can extend your desktop. This feature is useful for multitasking, so configure your display settings accordingly.

💥 Microsoft Remote Desktop – Key Drawbacks:

Windows Pro required: Not supported on Windows Home editions.
Complex setup for remote access: Needs port forwarding or VPN for external connections.
Single user session only: Doesn’t support multiple simultaneous users.
Performance issues on weak networks: laggy under low bandwidth or high latency.
Limited mobile experience: Mobile apps are basic and not touch-optimized.

Bonus: Best Alternative to Microsoft Remote Desktop for Mac

👍 Key Features of DeskIn:

Cross-Platform Support: Connect from Mac to Windows, or even between Android and iOS devices.
High-Performance Remote Control: Ideal for business needs, offering smooth, responsive connections.
File Transfer & Collaboration: Seamlessly transfer files and collaborate with your team.
Low Latency & High Security: Ensures fast, encrypted connections for safe remote work.
Lightweight & Easy to Use: Quick setup, perfect for casual and business users.

Now, let's check out how to use DeskIn to remote control your Windows PC from your MacBook or iMac.

Step 1. Visit the DeskIn website or your app store to download the app. Install it on both your Mac and your Windows PC (or any other device you wish to control). Click here to download.

Step 2. Open DeskIn on both devices. Sign up for a DeskIn account if you don't have one, or log in if you already have an account.

Step 4. Once connected, you'll see your Windows PC screen on your Mac. You can now control the PC remotely, transfer files, and collaborate as if you were sitting right in front of it.

Start with the free version — DeskIn works out-of-the-box for most home and work use cases! Click here to download.

FAQs About Microsoft Remote Desktop Connection for Mac

Does Microsoft Remote Desktop for Mac support dual monitors?

Can I transfer files from my Mac to the Windows PC during a session?

If that's too limited or slow, DeskIn enables high-speed file transfer with full drag-and-drop — no folder mapping or advanced configuration needed.

Does Microsoft Remote Desktop work over the internet or only on local networks?

Can Microsoft Remote Desktop connect to a Mac from a Windows PC?

Final Words

What’s next?

View All

TROUBLESHOOTING

How to Set Up & Use Chrome Remote Desktop: Complete Beginner's Guide | DeskIn Japan

How to Set Up and Use Chrome Remote Desktop in Japan: A Complete Beginner's Guide to CRD

What You'll Learn in This Article

This article walks through the basic setup and features of Chrome Remote Desktop (CRD), Google's free remote access tool — explained clearly for first-time users.

CRD is free, simple to configure, and integrates smoothly with your existing Google account and Chrome browser. It works across Windows, Mac, and smartphones, making it easy to get started with remote access from virtually any device.

For everyday personal use and one-off remote support sessions, it's an excellent option — though its features are limited to "Remote Access" and "Remote Support." For more advanced requirements — 4K display quality, low latency, or stable connections inside Japanese corporate networks — a professional-grade tool like DeskIn is worth considering.

Introduction

What Is Chrome Remote Desktop?

Chrome Remote Desktop (CRD) is a free remote access tool developed by Google. All you need is the Chrome browser and a Google account to remotely control another PC over the internet, from anywhere. No additional hardware is required, making it one of the most accessible ways to get started with remote desktop access.

Why Remote Desktop Is Useful in Japan

Hybrid work has become a fixture across Japan's working culture. Many companies — especially in Tokyo and other major cities — now expect employees to split their time between the office and home. Students, too, often find themselves needing access to files or software left behind on a home PC. And for those who have just joined the workforce as shinshakajin (新社会人 — literally "new members of society," the term for fresh graduates entering their first job, typically in April when Japan's fiscal and academic year begins), juggling unfamiliar tools across multiple environments can be genuinely stressful. Chrome Remote Desktop offers a practical, low-barrier solution for all of these situations.

Recommended Reads:
Which One Is Better, Chrome Remote Desktop Or Microsoft Remote Desktop?

Chrome Remote Desktop's Two Core Features

Remote Access — Connect to Your Own Devices, Anytime

The "Remote Access" feature lets you connect to your home or office PC from any location, at any time. Once the host machine is configured, you can control it remotely as long as it's powered on — even if no one is sitting in front of it. This is ideal for pulling up a file you left on your home PC while you're at school or the office, or for using your full desktop environment from a laptop while you're out.

Remote Support — Temporary Screen Sharing for Troubleshooting

The "Remote Support" feature is built for one-off, temporary sessions. By sharing a connection code, you can let someone else view or control your screen — or do the same for them — without exchanging account credentials. It's a clean and simple way to help a classmate, colleague, or family member work through a technical issue remotely.

Chrome Remote Desktop is designed specifically around these two functions. That focused scope makes it particularly easy to pick up, even if you've never used a remote desktop tool before.

What You'll Need Before Getting Started

A Google Account

A Google account is required. If you don't already have one, register before you begin. If you're already using Gmail or Google Drive, that same account will work here.

Google Chrome Browser

CRD runs inside the Chrome browser, so Chrome needs to be installed on both the host (the PC you want to access remotely) and the client (the device you're connecting from). Chrome can be installed alongside any other browser without conflict.

A Stable Internet Connection

Remote desktop transmits live screen data over the internet, so a reliable connection on both ends matters. If your Wi-Fi is inconsistent, a wired connection will generally produce a much smoother experience.

Step-by-Step Setup Guide

Setting Up the Host PC (the Computer You Want to Control)

Start by configuring Chrome Remote Desktop on the machine you'll be accessing remotely.

Open Google Chrome and navigate to the Chrome Remote Desktop page.
Follow the on-screen prompts to add the extension and complete the installation.

Chrome Remote Desktop addition and installation procedure

Enable "Remote Access" and follow the steps to set a PIN code of at least six digits.
Once setup is complete, this PC will appear in your list of remotely accessible devices.

Connecting from the Client Device (the Device You're Using to Connect)

Next, prepare the device you'll be connecting from.

Log into Chrome with the same Google account and open the Chrome Remote Desktop page.
Select the host PC from your device list.

Chrome Remote Desktop device connection screen

If connecting from a smartphone or tablet, download the dedicated iOS or Android app and select your target PC from within the app.

Authenticating with Your PIN Code

After selecting the host PC, you'll be prompted to enter your PIN to verify the connection.

Enter the PIN you created during setup on the client device.
Once authenticated, the host PC's screen will appear on your device and you'll be able to control it with your mouse and keyboard.
The connection is encrypted and can be ended at any time.

Tips for Getting More Out of CRD

Make the Most of Keyboard Shortcuts

Using keyboard shortcuts deliberately can make a real difference to your efficiency in a remote session. This is especially worth thinking about if you're switching between Windows and Mac, where key behaviour differs — particularly around:

The difference between the Ctrl and Cmd keys
Full-screen toggling and window switching

Familiarising yourself with these basics in advance will help things feel more natural. If shortcuts are being captured by your local device instead of reaching the remote machine, check the settings for an option like "Send all keyboard input to remote" — this is usually the fix.

Using CRD on Mobile: What to Expect

The mobile experience differs quite a bit from working on a desktop. Chrome Remote Desktop's mobile app is built around touch controls:

Swipe to move the mouse cursor
Pinch to zoom in or out
Toolbar at the bottom of the screen to access the keyboard and menu

Precise input — longer text entry, drag-and-drop, clicking small targets — is slower and more effortful on mobile than on a PC. In practice, mobile access works best for quick checks and light tasks. For anything more involved, a laptop or desktop will serve you much better.

Chrome Remote Desktop smartphone operation image

The Limitations of Chrome Remote Desktop

Simplicity Has Its Ceiling

Chrome Remote Desktop is, at its core, a tool built for "Remote Access" and "Remote Support" — nothing more. That focus is part of what makes it easy to use, but it also means that more specialised requirements hit a wall fast. If you need to transfer large files quickly, manage multiple users or devices, or keep detailed logs of remote sessions, you'll find CRD doesn't have the tools for the job.

Instability Inside Japanese Corporate Networks

Many Japanese companies — particularly larger organisations — maintain strict internal network environments managed by their IT departments (joho shisutemu-bu, 情報システム部). Firewalls, proxy settings, and restrictions on Google services are common, particularly in finance, manufacturing, and government-adjacent industries. In these environments, Chrome Remote Desktop connections can become unreliable, suffer significant lag, or fail entirely.

If you've started a new job in Japan and found that CRD simply won't connect from the office network, this is almost certainly why.

Network latency and firewall restrictions image

Dependency on Your Google Account

Because CRD is tied to a Google account, any disruption to that account — a forgotten password, an account lock, or a multi-factor authentication hiccup — directly affects your ability to access remote machines. For personal use this is manageable, but for anything business-critical, it's a meaningful single point of failure.

Ready for More? Meet DeskIn — A Professional Remote Desktop Solution

The Natural Next Step Up from CRD

Chrome Remote Desktop is a solid starting point, but as remote work needs become more regular and more demanding, many users find themselves running up against its limits. For those who need a more robust, feature-rich tool suited to daily professional use, DeskIn is the obvious step up.

Built to Handle Japan's Corporate Network Environments

DeskIn is engineered for stability in complex network setups — including the kind of strict firewalls and proxy configurations common in Japanese corporate IT infrastructure. Where CRD struggles in these environments, DeskIn is designed to maintain consistent, low-latency connections even under restrictive conditions.

Image comparison of image quality between Chrome Remote Desktop and Deskin

Professional Performance and an Intuitive Workflow

DeskIn supports 4K display quality and ultra-low-latency response, with a dedicated desktop client that isn't dependent on a browser. For creative work, detailed tasks, or simply getting through a full working day remotely without friction, this level of performance makes a tangible difference.

→ Try DeskIn for free and explore what's possible

Summary

Chrome Remote Desktop is a free, easy-to-use tool that works well for personal use, occasional remote access, and basic screen sharing. If you're new to remote desktop tools — or if you just need a quick, no-cost way to access your own PC remotely — CRD is a perfectly reasonable place to start.

For day-to-day professional use in Japan, however, particularly within corporate network environments or when you need reliable performance and high display quality, CRD will likely fall short. In those cases, transitioning to or pairing CRD with a tool like DeskIn will give you a remote setup that's genuinely fit for purpose.

Recommended Reads:
9 Benefits of Remote Access & Best Practices for Modern Life

TROUBLESHOOTING

Windows Home ใช้ Remote Desktop เป็นโฮสต์ไม่ได้ วิธีรีโมตฟรีโดยไม่ต้องอัปเกรดเป็น Pro

If you have ever tried to remotely access a second laptop from your Windows Home PC, only to be told that your Home edition does not support Remote Desktop, you already know the frustration. Three pain points hit hardest. First, Windows Home editions can't serve as Remote Desktop hosts, so your desktop/laptop can never be the host. Second, the only official fix is upgrading to Windows Pro, which costs an extra US$99 per licence. Third, Microsoft’s own Remote Desktop client apps are being discontinued through 2025 and 2026, leaving Home users with even fewer built-in options than before. The good news is that affordable (and in some cases free) alternatives exist. Here is what changed, how it affects everyday users, and which tools can get you back in control.

Before: What Windows Home Users Expected

When most people buy a Windows laptop, they assume they are getting the full Windows experience. Remote Desktop Protocol (RDP) is a native app that has been part of the Windows OS for over two decades. But Microsoft reserves the RDP host function, the ability to accept incoming remote connections, for Windows Pro, Enterprise, and Education editions only. Windows Home can only act as a client, meaning you can connect out to a Pro machine, but nobody can connect in to yours.

For designers who need to reach a powerful desktop from a lightweight travel laptop, for students who left a file on their home PC, or for anyone helping a family member troubleshoot remotely, this is a real gap. The assumption was always “I’ll just remote in.” The reality is that Windows Home quietly says no.

The Real Cost of “Just Upgrade to Pro”

Microsoft’s official answer is to purchase a Windows 11 Pro licence. A fresh Pro licence retails at US$199, while the in-place upgrade from Home to Pro costs US$99. If you own more than one machine—say a home desktop and a personal laptop—those costs add up quickly. For freelancers, students, and privacy-conscious home users, that is a steep bill just to unlock one feature. And even after upgrading, configuring RDP for use outside your local network still requires VPN setup or port forwarding, tasks that are far from beginner-friendly.

After: The Phasing Out of Microsoft’s Remote Apps Adds Urgency

To make matters worse, Microsoft retired the Remote Desktop Store app in May 2025 and will end support for the standalone MSI Remote Desktop client on 27 March 2026. Both are being replaced by the new “Windows App,” which focuses on cloud services such as Azure Virtual Desktop and Windows 365. The classic built-in tool (mstsc.exe) remains supported, but it still cannot turn a Home machine into a host. For everyday users who relied on Microsoft’s own apps to bridge devices, the transition adds confusion and reinforces that third-party software is now the practical path forward.

Solution: Third-Party Remote Desktop Tools

The simplest fix is to skip RDP entirely and use a remote access application that works regardless of your Windows edition. Three products are worth comparing and use AES-256 encryption as standard (even for financial institutions).

AnyDesk still technically offers a free tier for personal use, but recent restrictions have made it hard to rely on. Users report that sessions now disconnect in as little as five minutes, down from the 30 to 40 minutes previously allowed. File transfer has been removed from the free version entirely. The free tier is also capped at three devices, with only one session at a time. On top of that, AnyDesk’s commercial-use detection regularly flags and disconnects personal users who have done nothing wrong. Paid plans start at US$14.90 per month.

TeamViewer is one of the most recognised names in remote access. Its free tier covers personal use and includes encryption, file transfer, and multi-platform support. TeamViewer’s large user base means guides and troubleshooting resources are easy to find. However, it suffers from the same commercial-use detection problem as AnyDesk: personal users frequently get flagged and must appeal to regain access. Its paid tiers are also priced for business budgets rather than individual users, approximately around US$58.90 a month

DeskIn takes a different approach. Its free plan gives you full remote control of up to three devices at 1080p 30 FPS, with no session time limits and no commercial-use flags that cut you off mid-task. For the Windows Home user who just needs to reach a file on another PC, help an elderly relative troubleshoot, or check in on a home PC while travelling, the free plan covers it. It connects devices through its own cloud relay, so there is no need for VPN or port forwarding. File transfers run up to 12 MB/s with no size cap but limits to computer-to-phone transfer. The cross-platform capability allows you to control your home PC from a phone, or extend your laptop display to a tablet, all without a Windows Pro licence.

For users who need more, paid plans start from US$9.90 per month with higher resolution streaming, faster file transfers, and support for up to 100 devices

DeskIn: Full Remote Access for Free

All three tools restore the remote control ability that Windows Home withholds. AnyDesk and TeamViewer are familiar names, but their free tiers have become increasingly limited: short session caps, removed features, and unpredictable commercial-use flags make them hard to count on for regular use. If you need colour accuracy for design work, transfer large project files every day, or simply want a reliable remote access experience without networking headaches, DeskIn offers the most complete set of features at a reasonable price, and its personal tier is free to start.

Upgrading to Windows Pro is still a valid option if you need RDP and other Pro features. But if remote desktop access is the main reason you are considering the US$99 upgrade, DeskIn offers a free alternative with low-latency connections that works on any Windows edition. Download DeskIn for remote work or explore its productivity features if this is the right tool for you before spending on a licence upgrade.

TROUBLESHOOTING

ทำไม DeskIn Remote Desktop ถึงดีกว่า Splashtop?

If you are looking for a better alternative to Splashtop, this article will compare Splashtop and DeskIn in terms of mobile device support, functionality, and the price, and tell you why DeskIn remote desktop is better than Splashtop.

DeskIn vs Splashtop: Mobile device support

DeskIn：The free version already supports using on Android, iOS, Windows and Mac. Commercial use is also allowed
Splashtop：Free version doesn’t not support commercial use. You need to upgrade to the paid version to use on mobile devices. It also lacks the feature of searching devices.

DeskIn vs Splashtop: Functional richness

DeskIn: Provides rich free features, including Extend screen, Audio call, Annotations, Shared clipboard, etc. All are designed to improve users' remote collaboration efficiency and screen management efficiency. There are also Gaming keyboard, Gamepad features. specifically for remote games.
Splashtop: Although it also provides relatively rich functions, some of the paid functions are not suitable for individual users. The free version does not support file transfer and remote printing, you need a paid plan to use them.

DeskIn vs Splashtop: Device management ability

DeskIn：Supports up to 100 devices linked to one account. Suitable for individual users and small teams. With the unattended access feature, you can connect to your device anytime, anywhere.
Splashtop: Splashtop only supports 10 devices per account. This may limit flexibility for some users.

DeskIn vs Splashtop: Price

DeskIn: Providing 3 paid plans: Standard, Gaming and Performance with reasonable features and rights. Support monthly subscription.
Splashtop: Only annual subscription is allowed, and the price is high, which is not very friendly to individual users.

Comparison of DeskIn and Splashtop free and paid edition:

Easily get started with DeskIn

Go to DeskIn official website DeskIn Personal | Free Remote Desktop App with 40M+ Users download and install Deskin. Register an account with your email address and log in.

Enter the ID of the controlled device on the main control device, click connect, and use password connection or password-free connection to complete the verification. Then you can access the remote device.

Conclusion

DeskIn remote desktop is superior to Splashtop in terms of mobile device support, comprehensive functionality, user experience friendliness and cost-effectiveness under the WAN. These advantages make DeskIn remote desktop a more excellent and practical remote desktop solution, bringing a more convenient, efficient and secure remote operation experience to both individual users and corporate users.

TROUBLESHOOTING

How to Set Up & Use Chrome Remote Desktop: Complete Beginner's Guide | DeskIn Japan

How to Set Up and Use Chrome Remote Desktop in Japan: A Complete Beginner's Guide to CRD

What You'll Learn in This Article

This article walks through the basic setup and features of Chrome Remote Desktop (CRD), Google's free remote access tool — explained clearly for first-time users.

Introduction

What Is Chrome Remote Desktop?

Why Remote Desktop Is Useful in Japan

Recommended Reads:
Which One Is Better, Chrome Remote Desktop Or Microsoft Remote Desktop?

Chrome Remote Desktop's Two Core Features

Remote Access — Connect to Your Own Devices, Anytime

Remote Support — Temporary Screen Sharing for Troubleshooting

Chrome Remote Desktop is designed specifically around these two functions. That focused scope makes it particularly easy to pick up, even if you've never used a remote desktop tool before.

What You'll Need Before Getting Started

A Google Account

A Google account is required. If you don't already have one, register before you begin. If you're already using Gmail or Google Drive, that same account will work here.

Google Chrome Browser

A Stable Internet Connection

Step-by-Step Setup Guide

Setting Up the Host PC (the Computer You Want to Control)

Start by configuring Chrome Remote Desktop on the machine you'll be accessing remotely.

Open Google Chrome and navigate to the Chrome Remote Desktop page.
Follow the on-screen prompts to add the extension and complete the installation.

Enable "Remote Access" and follow the steps to set a PIN code of at least six digits.
Once setup is complete, this PC will appear in your list of remotely accessible devices.

Connecting from the Client Device (the Device You're Using to Connect)

Next, prepare the device you'll be connecting from.

Log into Chrome with the same Google account and open the Chrome Remote Desktop page.
Select the host PC from your device list.

If connecting from a smartphone or tablet, download the dedicated iOS or Android app and select your target PC from within the app.

Authenticating with Your PIN Code

After selecting the host PC, you'll be prompted to enter your PIN to verify the connection.

Enter the PIN you created during setup on the client device.
Once authenticated, the host PC's screen will appear on your device and you'll be able to control it with your mouse and keyboard.
The connection is encrypted and can be ended at any time.

Tips for Getting More Out of CRD

Make the Most of Keyboard Shortcuts

The difference between the Ctrl and Cmd keys
Full-screen toggling and window switching

Using CRD on Mobile: What to Expect

The mobile experience differs quite a bit from working on a desktop. Chrome Remote Desktop's mobile app is built around touch controls:

Swipe to move the mouse cursor
Pinch to zoom in or out
Toolbar at the bottom of the screen to access the keyboard and menu

The Limitations of Chrome Remote Desktop

Simplicity Has Its Ceiling

Instability Inside Japanese Corporate Networks

If you've started a new job in Japan and found that CRD simply won't connect from the office network, this is almost certainly why.

Dependency on Your Google Account

Ready for More? Meet DeskIn — A Professional Remote Desktop Solution

The Natural Next Step Up from CRD

Built to Handle Japan's Corporate Network Environments

Professional Performance and an Intuitive Workflow

→ Try DeskIn for free and explore what's possible

Summary

Recommended Reads:
9 Benefits of Remote Access & Best Practices for Modern Life

TROUBLESHOOTING

Windows Home ใช้ Remote Desktop เป็นโฮสต์ไม่ได้ วิธีรีโมตฟรีโดยไม่ต้องอัปเกรดเป็น Pro

Before: What Windows Home Users Expected

The Real Cost of “Just Upgrade to Pro”

After: The Phasing Out of Microsoft’s Remote Apps Adds Urgency

Solution: Third-Party Remote Desktop Tools

For users who need more, paid plans start from US$9.90 per month with higher resolution streaming, faster file transfers, and support for up to 100 devices